There seem to be two big eyeglass providers on the High Street in the UK. About 2 years ago I got a reminder from "the other one" that I was due for an eye exam and being fully vaccinated, and diligently wearing masks etc I decided to indeed get my eyes tested. However, while my glasses (varifocal, both normal and shades) are fine I did remember that service and after sales service left something to be desired so I decided to try Vision Express and I am glad that I did! Making the initial appointment was simple (online) and the whole process (even in these pandemic days) was a pleasant experience. The optician himself was excellent, professional and a delight to chat with on a variety of topics. And the good news is that my eyes are healthy and have barely changed - but I can keep the old ones as standbys in case of loss or breakage (although I paid a refundable (discount for my future glasses) £39 a pair to cover repair or replace the in case of breakage. Then took my time to select my frames from a bewildering array but ended up going with Ted Bakers for both. Excellent process and experience in getting fitted and selecting all my options. I would have my new glasses in 2 weeks but lo and behold barely a week later I get the text and call that they are ready. The next day I visit, try them on - perfect! Slight adjustments to the frames to make them sit optimally and I was smiling and ready to go! I will be back! read more

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Vision Express is a place you go to to to get your eyes tested. The staff there are very professional and the eye tests are very thorough. You can opt to have a photo taken of the inside of your eye too which is weird but interesting! There are good offers on their glasses. I got some very nice designer glasses for half price. read more

The staff at Vision Express, Burton on Trent are always willing to go the extra mile. Special thank you to Madyan (not sure of spelling ) who went to great lengths to sort out my broken glasses. read more

vision express is a great and trustworthy place to get your eyes tested at!! the staff are fantastic and make you feel welcome and worthy!! the eye test is very well done with the opticians telling you whats goin on as they are doin it!! they even do a more efficient test where they take a picture of your eye to compare with future visits!! would definatley reccomend vision express!! read more