I have used this company for over 20 years. I highly recommend Bill Kelley. He is honest,…read morehardworking and the owner of this business. I trust him completely.

Bill Kelly (Owner) is the nicest, most honest and professional HVAC contractor I have ever used. I…read morewould recommend him and AllWest Air to everyone on the planet! You will not be disappointed. Pricing is better than anything else I could find on the replacement of a new outside unit and he even passed along his vendor discount to me! Great experience all the way around. Thanks Bill!

We have been Hal Watson members for years and can't be more pleased with their service. Our…read moreupstairs AC went out last week and they sent a tech out immediately who identified the problem. They got it fixed the next day and found our thermostat had also shorted out. They offered to install a new one for free even though it wasn't their fault. Love these guys. Prices are reasonable and service is exemplary.

My 85 yr old parents purchased an annual maintenance agreement from Hal Watson to have their A/C…read moresystem inspected twice/year. HW came, did something to their AC and said they needed a new condenser fan motor. $700.00. As soon as he left, their AC stopped working. Worked fine all year... the exact moment he left it no longer functioned. The odds are astronomical that the system suddenly broke the moment he left. HW maintains it was a coincidence and the motor was already failing. 100+ degrees and elderly people. $700. We called a relative who got the same part for $165 and put it in. We asked for a written inspection report and HW said "we don't do that". You decide for yourself if you want these guys in your home.

Scheduled service was very difficult to get a hold of initially but he was referred so gave him the…read morebenefit of the doubt. Should not have done that no call no show went to Luxury Air and got service.

Contraté a Spring HVAC para dar mantenimiento a mi sistema de aire acondicionado y quedé muy…read moresatisfecha con el servicio. El equipo fue puntual, profesional y explicó todo el proceso con claridad. El aire ahora funciona perfectamente y el precio fue justo. Recomiendo a Spring HVAC a cualquier persona que necesite un servicio de aire acondicionado confiable y de calidad.

Phenomenal Service! Brandon, my technician, was very professional and knowledgeable. He quickly…read morefound the problem with my AC and he educated me on exactly what was happening. He was very patient and answered all my questions. He even showed me how to automate my thermostat and reminded me to lock my side attic door because I have small children! I am beyond satisfied with my service! Not only was my unit repaired in less than an hour, I received the best customer experience because of Brandon!

Will never use again and wouldn't recommend…read more Scheduled appointment after my ther-mostat screen went blank and wouldn't respond. Technician arrived and said the dis-connect for the furnace in the attic needed to be replaced, but he didn't have one in his truck and would have to run into town to get one. Couple of hours later he came back and installed the fuse box, but that didn't do anything. Then he said the capacitor needed to be changed, so he changed that. Total bill came to $556, which is ridicu-lous. I was charged 3 hours labor, 2 of which were for him going into town to get a part. BTW, there's a Home Depot 15 mins. from my house where he could have pur-chased one for less than $20 (he charged me $109.25). He said the furnace wasn't wired correctly, but he couldn't rewire it so he said he disconnected one of the heating elements. He said I would still have heat, but not full heat until the other heat-ing element was reconnected. Today, when I turned on the heater, there was no heat. He also tracked dirt in all over the floor.

BEWARE: This company will up charge you for any little thing. They are very dishonest in their…read morebusiness practices.

Called a competitor who told me I needed a new compressor on a well-maintained and working Trane…read moreafter 2 visits so I called Mr. Chill for a 2nd opinion and was NOT DISAPPOINTED! Seriously these guys came out and fixed my compressor which wasn't really broken to begin with. Gave me some great recommendations on how to maintain my units and keep them running colder/longer. Gus and Paul make a great team and I won't trust my Tranes with any other technician. Thanks y'all and I highly recommend you call if you feel like the competition is giving you the run around or trying to up sell you on something. I went with my gut and I'm glad I made that call to Mr Chill. Saved me lots of money! Cannot thank you enough!

SCAM ALERT... This company is a scam... buyer beware. My house is shifting and I called them back…read moreout to honor THEIR warranty, and they are trying to say it is a roof leak, I called a 2nd company and they walked the entire house and couldn't even figure out which piers were completed based on my contract. I am not sure they even fixed it the first time. I am out thousands of dollars and will be out even more to get my house professionally leveled. I will also have to fix the kitchen cabinets and tile work that has also shifted . This company is HORRIBLE, unethical and not honest!! They do not honor their work... BEWARE before you waste your hard earned money.

I had my Home foundation leveled by this company. They did a good job on my house. That's almost…read more100 years old.

I have used them almost since their beginning. I have found them to be prompt, thorough, helpful,…read moreand informed. I have purchased Trane stems from them about 15 years ago and sadly, due to the horrific heat and our usage, I need to buy a new system. I am definitely going to buy from them because they are honest and responsive. I have yet to call them and not receive a response ASAP and what I also like is that they do not try to upsell. That, for me, is the kiss of death. I am surprised that some have not had the pleasure of sharing my experience. I have recommended them to several of my friends and they have all had a great experience too. While sometimes people and companies do miss the mark, I like the way that the manager, in handling his responses to negative reviews, takes accountability and is as forthcoming regarding either the problem or the possible next steps. So many don't do that. I think that it is to our benefit to always establish our expectations at the on-set so that neither party is disappointed. I have found that these kind of frank discussions make the process easier for both the vendor and me, while they may seem uncomfortable at the time.

They installed my air ducts improperly. I keep calling for them to fix and they never respond. They…read morehave also been clueless on fixing my other AC issues.

I have their county club membership. They respond timely and are always pleasant to deal with…read more Even with our seasonal cold snap pushing service levels, they were out the same day, ordered the part and got it installed within 24 hours. As a member, I got a discount and speedy service. Love this company.

DO NOT EVER use Country Air for your air conditioning needs. They are dishonest and do not satisfy…read moretheir commitments. I bought a brand new unit from them for $11,000, and less than two years later tried to charge me $191 for 6 minutes worth of work to replace the capacitor. It was only after I protested that they suddenly remembered I have a 2-year warranty. And, now they are refusing to honor the terms of the comfort club that I paid $145 for. They claim "we don't have proof you paid for it.", which is lubricous, considering I have the credit card receipt and all supporting documentation. I strongly caution anyone from entering into any type of contract with this company, because they will not honor it if they don't feel like it.