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    H-Town AC And Plumbing - Meet the owner

    H-Town AC And Plumbing

    (427 reviews)

    West University

    These guys are awesome! They truly seem to care about taking care of their customers. They are…read moresuper friendly and knowledgable. I need a new furdown unit and they were able to find one that would be compatible with my outside unit instead of needing to replace both. Thank you!!!! John Moore said I needed my entire system replaced and gave me a quote of $27,000. Completely absurd. H-Town's work will come in at 1/5 the price. Phew! Thank you Anthony and Billy! Also, I absolutely love that when I call them I get a real person answering the phone instead of an AI robot :))

    We had an excellent experience with H-Town AC & Plumbing. After reaching out on Yelp, Mark, the…read moreowner, immediately contacted us, which really stood out. That level of responsiveness and customer care is rare. Jesus was the technician who came out, and he was exceptional. He was extremely transparent and showed us the capacitor readings beforehand which it was at 0, confirming it was completely dead. After replacing it, he walked us through everything step by step to make sure it was done correctly. We're very picky about who we let work on our home, and Jesus was professional, patient, and thorough. We've owned multiple homes and dealt with our fair share of tradespeople, and H-Town AC & Plumbing is truly at the top. From Mark's quick response to Jesus's excellent workmanship, the entire experience was top-tier. Other companies should model their customer service after them. Highly recommend.

    Halo Plumbing

    Halo Plumbing

    (90 reviews)

    Spring Branch

    After Winter Storm Uri, we discovered five different kinds of pipes in our house. All five had…read morebursts in them. Because of the extent of repairs needed, we decided to just go ahead and repipe the whole darn house and from start to finish and HaLo was phenomenal. As most of TX knows it's been hard to get a hold of any plumber, but Karen and their crew were remarkably responsive and got back to me when they said they would every time. We did have to wait a little to get on the schedule but it was for a reason I appreciated: while supplies were limited they were trying to help the most people instead of sinking all of their materials into one job. They helped me avoid cutting into wood paneling and built in bookcases that would have been a nightmare to repair by moving a hose bib. And when the job was over Nayar was very patient with me when I asked him to give me an overview of where all the lines were located in case I had to trouble shoot anything. Also, the employees who only spoke Spanish were so kind in dealing with my poorly mangled Spanish - So. Kind. It's been about a week since my job was done now, and all the lines are fully functional with no issues!

    We called to schedule an appointment with a hydrostatic test w/ a master plumber. They said a…read moremaster plumber was coming. A master plumber did not come. I explained on the phone every single thing I needed done, and they said OK. They come out, call, and still have not completed all the items. So then I need to ask them to do all the items, and they will only do some. So then we need to tell them again. Then I asked them to test the faucets, etc., but they said that since the engineer is testing, they do not need to. If they say a master plumber is coming then do what you say you are going to do.

    Village Plumbing, Air & Electric - Adding refrigerant.

    Village Plumbing, Air & Electric

    (320 reviews)

    Carverdale

    I recently purshased a Daikan AC system from VP that I love. It was sold to me as a 60-month…read moresame-as-cash; no down payment; no monthly payments. After installing the system, I received a bill from a third-party finance company asking for next month's payment. Shock, I called their GM (Rod), who apologized for the mistake. As it turned out, no third-party finance company would accept those terms. Ron called me back and offered to finance it through VP. Now, I'm sure the way VP resolved this issue is not the norm, but I really appreciate how they stepped-up, made no excuses, and demonstrated how much they valued me as a customer. Thanks again, Ron and Henry!!

    Really terrible experience. Last Saturday plumber and…read moreelectrician were both supposed to come. I got a text, asking if it could be pushed to Sunday, and I agreed. EXCEPT they only pushed the plumber and I still had to wait on the electrician. So Saturday and Sunday..both shot. Not what I had planned. Saturday, the electrician came... charged me a diagnostic fee then gave me further quotes all of which were way more than I had planned on to change out three outlets. So $250 later, I've had no work done. Sunday, the plumber comes but can't complete the work because of something. I don't remember, but, okay, fine. We can do Monday. BUT apparently not. Significantly after the time he was supposed to be here, I'm told (only after I ask) that he's not coming. Well, once again, I try to roll with the circumstances. Then they tell me Thurs between 4 and 5. No one showed. They have overcharged me, stood me up, ghosted me...I've got oodles of texts as proof. I understand that issues occur but it was over and over without anyone giving a shit

    Kauffman - fireprotection - Updated May 2026

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