I went to another eye dr for a problem with my eye. He gave me a script and it did not relieve the…read morepain and the white of my eye turned yellow!!! I called that dr back with no success ‼‼‼ called Dr Rhem's office and receptionist was caring and concerned. She needed certain referrals to make appt happen and went above and beyond to see that I got an appt. I ended up getting one with a neurooptamologist so had to cancel this appt. but am so impressed how much they were concerned about my eye. Thank you, thank you thank you‼‼‼

Very professional & knowledgeable. Have been seeing him for a pesky eye problem & he's been patient…read more& suggest lowest level of treatment before progressing to more serious levels.

I have had decent experiences with LO Eye Care until today. My bottom line is, don't get glasses…read morethere. Saturday hours are until 1:00. I came in at 12:38, and the sign-in sheet was gone, and the mirrors on the desks were covered. I was only going to pick up some glasses and have them fitted. I'm chronically ill, and it is hard for me to get out, and I explained this to the staff member. The staff member who waited on me was extremely cold and obviously didn't want to wait on anyone else today. It took about 5 minutes to have them fitted correctly, and he was outright rude. I asked about getting new progressive glasses and progressive sunglasses. He said there wasn't enough time. Meanwhile, my husband had parked and walked into the store and was greeted by actual scowls. After being rushed out, I realized the bifocals were wrong. The next store confirmed that when I was purchasing new progressive sunglasses and progressive transitional glasses, which took 20 minutes from the time I sat in the chair. But now I have to go out again and return the bifocals, wait for them to be corrected, and then go back to have them fitted. It is very hard for me to make appointments due to my health. I don't want to give them any business at all, but the glasses have to be replaced, and I'm not going to pay for them again. My husband and I were both treated badly. I'm handicapped. He is Black. Draw your own conclusions.

If you like long wait times, poor communication and customer service, this is they place for you…read more Do yourself a favor and find a different provider. I have been going there for years, and every year their service has been on a consistent decline. Waited 8 weeks for glasses when I was told 2-3 weeks tops, and never received any calls from them, I had to keep calling for any and all information. They have that big box store feel now where they just care about their profit margin and don't value their customers anymore. They made all sorts of promises to make it right and didn't follow through on any of them, I will never go back.

Worst office staff ever any where. Wait times have been in the hours for a pressure check which…read moretook 3 minutes. Nobody who knows this place or has been a patient here knows exactly what I am talking about. The MA's change every time you go in and they are ruder and ruder these days because they cannot keep no help. They do all the work now. The dD does not even check your pressure anymore the MA's do. Dr comes in room looks at text result tells what she thinks and out she goes. 2 minutes max. Constant new people with only a certificate from Ross Medical sticking instruments in my eyes over and over. Just not for me. Go some where else seriously.

Dr. Craig Lewis, L. O. Eye Care Plastic & Reconstructive Surgeon…read moreHe was super friendly, kind, listened to my concerns, and checked the cyst on my upper eyelid. Dr. Lewis said he could remove it with a minor surgery, and it wouldn't be a problem. My next appointment was the surgery where he thoroughly anesthetized the area, quickly cut away the cyst, and cauterized the small wound. I was given a prescription for an eye antibiotic to use for the next few days. I only had pain for about 3-4 hours and took an Advil - that was it. I was amazed. The wound has healed and there is a small scar. I would go back to Dr. Lewis without hesitation if I needed another eye surgery. He is professional, knowledgeable, and has surgical expertise. I'm so thankful that God led me to Dr. Lewis, a person that really cares about his patients.

So after 3 years and a couple annual check-ups later, I've decided it's time to update my initial…read morereview. Over time, everything balances out for the most part. That includes LO Eye Care. What I've seen (no pun intended) is a growth. A change in priorities perhaps or a recognition as to the value of customer service. Or maybe the realization that customer service doesn't stop after you are greeted, nor does it end once you leave. Although I admit, a constant barrage of niceties and fluff would be rather annoying long term, it is especially refreshing that all the while you're being shuffled from one professional to another during the various phases of the exam, those attending to you are as I said; professional. Such growth. From 3 years ago to now, they've proven a difference. At least to me. My questions were thoughtfully answered. Their patience and understanding was present, the levity, the knowledge in the use and purpose of the equipment did not go unnoticed. Kudos to LO Eye Care on their turn around. Now if you could only find a way to dilate my pupils in such a way that it concludes with my exam...

Do not go to Lansing Ophthalmology at lunch time to pick up glasses. We have been waiting for 40…read moreminutes and are still waiting. We like the office on Coolidge Road but they need more coverage at lunch time or let their patients know ahead of time that it a very long wait to pick up glasses at lunch time.

too bad he is retired I almost feel insecure about it Saw him yearly for about 20 yrs treated and…read morecured for 2 episodes of inflammation

Very caring and thorough. Did a great job with my exam and…read moreexplained things very well. The office was beautiful and very efficient. Loved their optical staff- very helpful and friendly staff and their prices were very competitive.

This place owes me a day of my life back…read more There is a widely available $400 off coupon on the company's website. I was told I could use this coupon by office staff on two occasions. After a fully dilated visit which was uncomfortable for a full 24 hours, and a few days before my surgery I was told that they changed their mind about the coupon. In the grand scheme of things the coupon isn't that big of a deal, but it's hard to trust your vision to a company which doesn't stick to their word. Ultimately ethics are more important than money guys. If you say you are going to do something, you really should honor that. What an inconvenience.

I had cataract surgery in both eyes. The first went fine. The second did not. I have lost partial…read morevision in that eye, where I see the rim of the lens. I wish I could go back in time and not have had the surgery.

Great with obtaining new frames, office atmosphere & overall appointment experience…read more *Only compromise is the usual standard (mostly) limited colors & gender specific frames, but that is the area and we did make a purchase. Beyond that, no complaints. Thank you!

I've always tried to get my eye exams at places where you "Get a free exam" along with purchase…read more Well you definately get what you pay for! The tests and equipment in this office were state of the art and ones you wont find when you get a free exam. No more AIR PUFF Gluacoma test!!!! That alone made my day. The office staff is friendly, free wifi while you wait, and an excellent selection of glasses makes Dewitt Optometry PC the best choice to take care of all your eye health needs.

The doctor was very thorough and the front desk people were incredibly helpful. I didn't have to…read morewait at all for my appointment. They gave me a great price on contacts (better than Warby Parker and 1-800 contacts). If I'm ever back in Michigan, I will visit again for sure.

I had such a good exserience there.Bridget was the one that helped me.She said she'll be back to…read morethe counter and let me know each step what she was doing.She even asked me if I needed water.I appreciated that.It was so easy to pick out glasses.and I'm completely satisfied with the Doctor Jones she's very nice and has great communication.Dr.Jones and staff were great.