The doctor was very thorough and the front desk people were incredibly helpful. I didn't have to…read morewait at all for my appointment. They gave me a great price on contacts (better than Warby Parker and 1-800 contacts). If I'm ever back in Michigan, I will visit again for sure.

I had such a good exserience there.Bridget was the one that helped me.She said she'll be back to…read morethe counter and let me know each step what she was doing.She even asked me if I needed water.I appreciated that.It was so easy to pick out glasses.and I'm completely satisfied with the Doctor Jones she's very nice and has great communication.Dr.Jones and staff were great.

My experience has been very positive and satisfied. I took…read moreadvantage of the prescription sun glass sale & enjoy the stylish frames plus convenience of having 2 pairs of glasses. This year I had a significant change in my Rx. Jana is very thorough & professional in her approach. Office location is convenient to where I live. Appointments are easily scheduled.

There very friendly ! Always willing to help. I always recommend them to all my friends & family...read more

Hey everyone, my name is Scott Schmidt and I'm a recent MSU grad still living in East Lansing,…read morelooking for a career. Dr. Thompson and his assistant, Jessica, are both great people. They're very friendly, professional, polite, and forthcoming. I have always gone to an optometrist in my hometown of Holland, MI, but when I was in need to fresh contacts I decided to look for something local. Dr. Thompson's outstanding credentials were the deciding factor for me. Everything went along very smoothly and my prescription arrived quickly. Whilst fitting my glasses (which I didn't even purchase there), some damage was caused to my anti-scratch coating, purely an accident. However Dr. Thompson was very honest and understanding and replaced both lenses in my glasses at no cost to me. The only downside to Thompson Eyecare is one that I've found at many optometrists: a small selection of glasses frames. That kind of responsible, honest service is rare in businesses these days. They even gave me the student discount on my exam, even though I admitted to no longer being a student. I'm always happy to support a local business trying to make an honest living, but when you find such a business that treats you right, you stick with 'em, which I am sure do to with Thompson Eyecare. Now if I can only find a similar auto-mechanic...

From the owner: Expert care and personal service in a comfortable setting…read more Exams - Glasses - Contacts - Office Visits - Refractive Surgery Consultation Modern frame boutique selection of the latest fashions and styles Premium materials and coatings for optimal clarity and durablility Automated testing that is comfortable, fast, and precise Other Services: *LASIK and Cataract co-management *Myopia control utilizing corneal reshaping therapy *Specialty contact lenses *Student and pediatric vision exams *Glaucoma and diabetes evaluations *Dry eyes and allergies *Most vision and health insurance accepted Providing vision care to Mid-Michigan for over 20 years Dr. Thompson lives in East Lansing with his wife and two active children. The family proudly supports numerous groups and organizations within the community including East Lansing Band and Orchestra, All-of-Us Express Children's Theater, and East Lansing Baseball Club,

So after 3 years and a couple annual check-ups later, I've decided it's time to update my initial…read morereview. Over time, everything balances out for the most part. That includes LO Eye Care. What I've seen (no pun intended) is a growth. A change in priorities perhaps or a recognition as to the value of customer service. Or maybe the realization that customer service doesn't stop after you are greeted, nor does it end once you leave. Although I admit, a constant barrage of niceties and fluff would be rather annoying long term, it is especially refreshing that all the while you're being shuffled from one professional to another during the various phases of the exam, those attending to you are as I said; professional. Such growth. From 3 years ago to now, they've proven a difference. At least to me. My questions were thoughtfully answered. Their patience and understanding was present, the levity, the knowledge in the use and purpose of the equipment did not go unnoticed. Kudos to LO Eye Care on their turn around. Now if you could only find a way to dilate my pupils in such a way that it concludes with my exam...

was left waiting in exam room for opto for 35 minute. went out to desk to ask when I would be seen…read more they had completely forgotten I was there

I have had decent experiences with LO Eye Care until today. My bottom line is, don't get glasses…read morethere. Saturday hours are until 1:00. I came in at 12:38, and the sign-in sheet was gone, and the mirrors on the desks were covered. I was only going to pick up some glasses and have them fitted. I'm chronically ill, and it is hard for me to get out, and I explained this to the staff member. The staff member who waited on me was extremely cold and obviously didn't want to wait on anyone else today. It took about 5 minutes to have them fitted correctly, and he was outright rude. I asked about getting new progressive glasses and progressive sunglasses. He said there wasn't enough time. Meanwhile, my husband had parked and walked into the store and was greeted by actual scowls. After being rushed out, I realized the bifocals were wrong. The next store confirmed that when I was purchasing new progressive sunglasses and progressive transitional glasses, which took 20 minutes from the time I sat in the chair. But now I have to go out again and return the bifocals, wait for them to be corrected, and then go back to have them fitted. It is very hard for me to make appointments due to my health. I don't want to give them any business at all, but the glasses have to be replaced, and I'm not going to pay for them again. My husband and I were both treated badly. I'm handicapped. He is Black. Draw your own conclusions.

If you like long wait times, poor communication and customer service, this is they place for you…read more Do yourself a favor and find a different provider. I have been going there for years, and every year their service has been on a consistent decline. Waited 8 weeks for glasses when I was told 2-3 weeks tops, and never received any calls from them, I had to keep calling for any and all information. They have that big box store feel now where they just care about their profit margin and don't value their customers anymore. They made all sorts of promises to make it right and didn't follow through on any of them, I will never go back.

I was expecting Walmart or vision USA. McCreary Vision is absolutely great! True professionals!read more

From the owner: * Excellent, Friendly Eyecare FOCUSED On You!* Dawn MacCreery, O.D.* Most Vision Plans Accepted *…read moreEvening Appointments

I went to another eye dr for a problem with my eye. He gave me a script and it did not relieve the…read morepain and the white of my eye turned yellow!!! I called that dr back with no success ‼‼‼ called Dr Rhem's office and receptionist was caring and concerned. She needed certain referrals to make appt happen and went above and beyond to see that I got an appt. I ended up getting one with a neurooptamologist so had to cancel this appt. but am so impressed how much they were concerned about my eye. Thank you, thank you thank you‼‼‼

Very professional & knowledgeable. Have been seeing him for a pesky eye problem & he's been patient…read more& suggest lowest level of treatment before progressing to more serious levels.

I purchased sunglasses from the SEE Eyewear store located at 2945 Preyde Road, Lansing, Michigan…read moreback in 2008. The sunglasses fell apart within six months of purchase. After vehemently arguing with SEE Eyewear headquarters, the lenses were placed into an identical frame by the SEE lab. The second pair fell apart in the same identical location that the previous glasses did. So, to finally resolve the issue, I had SEE take the lenses and place them into a different frame. I paid $52.47 on July 16, 2010 to have SEE cut the lenses to fit the new frame. Now, the lenses are peeling. There are cloudy blotches within the lenses. On Thursday, June 9, 2011, I left the sunglasses with one of SEE's associate at the Lansing store asking what is SEE going to do about replacing the lenses or fixing them in someway?? Is it necessary for me to Small Claims Court?? SEE responded to me through e-mail and told me to take my business else where. Today, July 29, 2011, met a SEE representative in Small Claim Courts. The Court first wanted to try mediation and had us both present our arguments to them. After I showed the sunglasses AND my regular glasses to the mediator, which clearly have blotches and peeling on the both of them, the SEE representative suggested that I was probably cleaning my counters and got chemicals on them. I responded that I didn't get the blotches from cleaning my counters. She need said, "Oh, you don't clean your counters?" She then indicated that I had coating on the glasses which caused blotchy cloudiness after a few years. I then pulled out my glasses that I bought from another eyeglass store about 6-7 years ago. They were crystal clear. She then said that when I took the glasses off my face incorrectly that damages the frames. What does that have to do with the lenses being blotchy and cloudy?? She also brought the warranty policy, which only covers one year. But even though the glasses are over a year old, my glasses from the other eye wear store are much older and they are still clear. Because the magistrate had left, the hearing had to be re-scheduled. While waiting for the clerk to give us the new paperwork, I said to the SEE rep, "who would wear their sunglasses to clean counters?? The glasses are merely made of inferior materials and SEE will not accept responsibility for their inferior products. The SEE rep said something really nasty to me and then I said something very nasty in return. She then told me how ignorant I was, and that it was expected of me. Typical. Basically, what she was saying is that all African-Americans are expected to act and behave in an ignorant manner. After we got the paperwork, I waited about 20 minutes to make sure she had driven off because I did not want any more contact with her.

Wonderful experience with SEE. Managers and district managers help resolve matters!…read more Thank you so much for business and the time and consideration. Great service!