My glasses were busted over the thanksgiving holiday. I was in a jam and needed new ones asap. My…read moreinsurance is out of network so I had to pay cash and await reimbursement for my purchase. The staff helped me navigate the issue and billed the insurance company for me. I was able to walk out with new glasses/lens in under an hour and it was affordable. Only 265 and I could see again. Highly recommend.

Your price for my frames and lenses was over $1400 dollars. Bought at googleau for 63.00. I am so…read moreglad I checked around.

Great experience at Spartan Vision Center. Dr. Roubos and all of his staff are phenomenal! They…read morewere able to get me in in a pinch when my glasses broke. This is the place to go for an eye exam!!! Thanks Spartan Vision Center Team

Was able to get in very quickly and easily as a new patient. They screened for coronavirus and were…read morewearing masks. When I first arrived they took a picture of the back of my retinas, something I've never had done before, which was very cool! Very kind staff and Dr!

This place has the best prices period. I called about 20 vision centers around town and all wanted…read moreat least 100 dollars for a simple contact lens exam. But this place was way cheaper and they were friendly. Thank you Jones Vision Center

The doctor was very thorough and the front desk people were incredibly helpful. I didn't have to…read morewait at all for my appointment. They gave me a great price on contacts (better than Warby Parker and 1-800 contacts). If I'm ever back in Michigan, I will visit again for sure.

I saw all the negative ratings given to the West Saginaw Store of Eyemart Express and was very…read moresurprised. I have bought my inexpensive progressive lens eyewear there multiple times (6 pairs of glasses) and always got more than my money's worth. I recommend getting metal or slightly more expensive frames when they are on sale because they are more sturdy. :-) About a year ago I met Dr. Clement Nwadozi who had just taken over as the optomotrist at that location. I have purchased glasses for years at Pearl Vision, and more recently SVS and also online multiple online outlets. I have to honestly say that Dr. Nwadozi is very polite, seems concerns about my eyesight, and has insight into eye health and related issues that goes beyond what I have seen in prior optomotrist providers. I continue to go to Eyemart Express, they accept my insurance, and because my eyevision changes from time to time, when my benefits are expired for the year, I can still go to Eyemart Express and purchase a new pair/prescription if necessary. Highly recommended. You get what you pay for, but more than you pay at this location. Most of the front room (customer service) representatives have been very polite and patient with me. They would not replace lens in a pair of glasses I liked that I had purchased online elsewhere several years ago, but I can understand the reason that is their policy...

They offered a refund only . No accountability was taken. Made to feel like a burden. Distracted…read moremanager did same exact thing.

So after 3 years and a couple annual check-ups later, I've decided it's time to update my initial…read morereview. Over time, everything balances out for the most part. That includes LO Eye Care. What I've seen (no pun intended) is a growth. A change in priorities perhaps or a recognition as to the value of customer service. Or maybe the realization that customer service doesn't stop after you are greeted, nor does it end once you leave. Although I admit, a constant barrage of niceties and fluff would be rather annoying long term, it is especially refreshing that all the while you're being shuffled from one professional to another during the various phases of the exam, those attending to you are as I said; professional. Such growth. From 3 years ago to now, they've proven a difference. At least to me. My questions were thoughtfully answered. Their patience and understanding was present, the levity, the knowledge in the use and purpose of the equipment did not go unnoticed. Kudos to LO Eye Care on their turn around. Now if you could only find a way to dilate my pupils in such a way that it concludes with my exam...

Do not go to Lansing Ophthalmology at lunch time to pick up glasses. We have been waiting for 40…read moreminutes and are still waiting. We like the office on Coolidge Road but they need more coverage at lunch time or let their patients know ahead of time that it a very long wait to pick up glasses at lunch time.

I've decided since my insurance has changed I'll get my glasses elsewhere. Not because of my…read moreDoctor nor my tech. They're great. I'm tired yesterday of the companies LIES never having glasses that I choose in the warehouse. No more. It's time for a change.I'm not going through this again. My teach has bent I over backwards to SMOOTHE out their MESS!

Very short wait time in the lobby and to see the Dr. Staff is professional and polite. Explained…read moreeach eye test they did and what my insurance would cover.

I was really happy with everything. The doctor was very efficient and I couldnt be happier. My new…read moreglasses fit perfectly and look great. I would definitely recommend Wallace Opticians.

I have been a Wallace customer sense 1966 . I have purchased 2 pair of glasses every year,for me an…read moremy wife. Not counting my GM safety Glasses. Wallace used to be very customer friendly doing right for there customers .Rob who ran the frandor store was a great guy. Sense Rob retired Wallace has went down hill. Today 5/24/2022 I went to the frandor branch to get the rubber nose bridge on my 6 month old frames repaired. The lady that runs the place told me it will cost me $10.40 for that little rubber piece.I told her my frames were only 6 months old. She didn't t care.I told her she should replace it as a curtisy. I went home an called Jack Wallace the owner who works at the Saginaw st. Store. Told him what happened.he told me that's business,take it or leave it. I said I will not be doing business with them again.he said you will be sorry.what ever that means. I spend over 400.00 a year there buying glasses.he would rather loose that money than fix my glasses for a 10.00 part.I told him I would leave him a negative review.he said go ahead,no one pays attention to the reviews. Goodbye Wallace optical. To my fellow UAW brothers an sisters, don't do business with Wallace

Ive been coming to Goodrich Optical for over 12 years! They're a small-local, family owned business…read moreand they extend that family sentiment on to their customers! From the front Desk, to the optometrist, Dr Bosak who makes the experience personable, and always has an adventure, recipe or a good podcast to share they are a great team!! Dave Goodrich broke me from my traditional black and brown frames back then, and it's been nothing but funky-fun frames since! Today I went in for what you could call a personal, mini trunk show and sale and was like a kid in the candy store! I tried on what must have been over 20+ frames with Karen who has the patience of a saint, and ordered some really fun frames for a really good deal! I wouldn't do business with anyone else! If you're looking for a personalized experience, where they will do their absolute best to support your eyewear needs you've found it! Goodrich is Family!

Maybe not insinuate the a patient is lying about a double charge or get hostile and say the person…read morewho is a supervisor from my bank could've been anyone and been hostile to them as well. This was my first experience with this company and my last. There was no need to get hostile.

I was very displeased with the service. The doctor was extremely late and I felt the exam was…read morerushed.