I checked Groupon for carpet cleaning as part of a move out requirement and came across this place…read more I reached out to see if they would honor the price without going through Groupon since every business I've encountered on there will. They were happy to. The technician showed up early and was very nice. He did a great job cleaning the carpets, but he did break the blinds and was just going to leave the broken piece without fixing it. I told him it would come out of my security deposit so he needed to fix it. He was able to pop the piece back on and even though it was still broken, I didn't end up being charged. I called their office after he was done to let them know of the damage and they said he hasn't reported it. It was an accident and luckily nothing came of it. The customer service was nice and the price was right.

Having used various carpet cleaning companies over the years (unfortunately, many come and go), we…read morethink it's fair to say that Steam Smart Pro did an average job for an average price. The tech was very professional, though the final result was just okay. There was a small coffee stain that looked worse after the job was done, but cleaned up nicely with a spot carpet cleaner that I used on it after the tech had left. A couple of tougher, high traffic/use areas did not clean up nearly as well as other companies have been able to accomplish in the past, though in fairness our tech said they probably wouldn't. All in all, a fair job at a fair price, but certainly nothing that will put Steam Smart Pro at the top of our call back list.

All Pro Carpet & Uhholstery Cleaning -- Jeff -- cleaned our 57" loveseat. The cleaning was…read morerequired due to normal usage over the years. The upholstery now has a clean shine to it. The obvious grime is gone. Watching Jeff manipulate the loveseat was interesting. His years of doing this showed he knows his job. He was 100% clean in his work in our house. The loveseat looks so much better. Wish we would have done the work earlier

After an extensive search and reading reviews I settled on this company to clean my carpets a…read morefurniture. Jeff, the owner, came out to my house right on schedule and worked diligently and with obvious experience. He was very thorough and everything looked great when he finished. I could not be happier and gladly recommend his company for any carpet or furniture cleaning.

On time, meticulous, charge-what-they-quoted and worry free, Dave delivered when other contractors…read morewaffled, raised prices and sounded uncommitted. They deserve the 5.0. Amazing.

First thing that impressed me was that I left a message at the end of the day. First thing next…read moremorning they called and were sorry it took too long to call me back. What? The response time was fantastic! Other companies have never called me back from weeks go. They arrived on time and did a really good job steaming cleaning my furniture. So professional and friendly. I will never use any other company - they are the best. I highly recommend.

Needed the carpets cleaned in a few rooms, called a few other services, and they were all booked…read moreup. Dave squeezed me in, saved the day, and became a hero in our book. Carpets look fantastic, Dave and his helper were friendly. The price was very reasonable. Would recommend!!

First rate company. Careful and user friendly. Dave accommodated our special circumstances…read more Give him a try. You won't be disappointed.

Fast, friendly and thorough! Immediate improvement with the look of the floors! Yay. Smells good…read moreso far. Affordable...yes. They came with two trucks. The person that cleaned today had over years of experience. I am very happy about today's work.

I'm really pleased with this carpet cleaning service! When I called to make an appointment, Jason…read morewas really nice and helpful. Michael was our technician and he called 30 minutes before arrival and showed up almost exactly a half an hour later. He was professional and polite and did a great job. Our carpets feel as if they've been revived back to life. Not only are they clean, but their bounce is back and feel almost new. Lingering stains are gone and there is no odor or weird smell from this cleaner. Very happy and highly recommend!

I have used Zerorez Tucson a few times for both carpet cleaning and tile/grout cleaning. I like…read morethat they don't use a soap solution and there is no residue. They may use a pre spray for heavy spots. I was initially disappointed this recent last time, because some of the dirty spots in front of chairs a nd heavy traffic areas didn't come out. Althogh he did a great job on two area rugs that were very dirty. They always send out an evaluation email after service. When that came I responded with my disappointmet. I received a call and an offer to send another technician out to see if they could improve the carpet. They came out, readdressed the areas, and it came out great like it has in the past. No additional charge. May have been a problem with the equipment for the previous appt. Their grout cleaning is great, too. Makes the floor look brand new. So I commend them for their service check up and follow-up and wanting to get the job done right, to the satisfaction of the customer. Every technician they have sent out has been courteous, pleasant, and works to please. They have always been on time or early. They will continue to be my go to carpet, rugs, and tile cleaning company.

Due to the blatant raving reviews, we chose Zerorez to clean our carpets before we were getting a…read morebrand new couch delivered. Our technician was Brayden. We expressed concerns over the smell and Brayden guaranteed a more expensive treatment would eliminate said smell. After a day or two after treatment, the smell remained. When I reached out to the company, they said they could send him back out but if there was a lingering smell, we would be charged again to get rid of it. Mind you, at this point we were already $359 + tip down and the issue wasn't resolved. I felt and still feel this is a crooked practice as the original issue wasnt resolved with what was supposed to be a guarantee fix said by Brayden. Someone named Josh reached out from the company, wanted to know how our experience went, asked if we were told about a 'Plan B' when my fiance signed the papers but we weren't. Brayden told my fiancé he was just signing paperwork just to acknowledge the work was done. It's great that the community seems to benefit from this company based on the reviews but given that we now have to hire another company to fix what a 5 star company couldn't with $374, feels absurd.

Playing catch up with a draft from 2025 - Scheduled carpet service for 8 Nov 2025, morning session…read more-Tech Horatio, was prompt, courteous and personable. Had scheduled a 2 room Special for $79, w/a one room add-on. He suggested the "Ultimate Carpet Cleaning" for a more efficient clean of our cream carpets. I'm so glad I did, they look absolutely fabulous and am extremely pleased with the results. I will use them again for my carpet cleaning needs and I recommend this business. The only concern I have is the, "365 Spot & Spill Plan Subscription," he offered. I trusted Horacio's word (no handout offered or online info to review) that this annual plan would meet my needs, as I did my do diligence asking him multiple questions to ensure this is something I could use. Well today I see the invoice, only to read it "does not" cover traffic areas. This was the main reason I purchased this plan. Especially after talking with him and being reassured. In addition, if you purchase this annual plan, it is non refundable. 10 Nov 2025 - As directed via text, I await a "management call" today before 12pm. *Update: Owner James called and resolved my concern, restoring my faith and reassuring me of my decision in the purchase of the 365 Spill & Spot Plan Subscription. Thank you James and Steamy Concepts Staff!! See you next time.

If I could leave no stars I would. I schedule carpet cleaning services for my daughters apartment a…read moreweek in advance. She lives in an apartment 3rd floor exactly, when Anthony Nunez arrived he didn't even go up to the apartment , didn't even make it past the parking lot. He stated ohhhh I cant do the job sorry, its too far and just left. No other reasons just left us to scramble last minute looking for a reputable company to complete the job. Fortunately we did. Since you the professional do this job every day , i would think you would ask these type of questions ahead of time. ( is there stairs? What level are you on?... ect...). I wouldn't reccomend this company if your looking to get a job done in a timely manner. Save yourself the time and energy folks.

I highly recommend Dennis and Platinum Elite Steam Cleaning! Dennis was professional, punctual, and…read moredid an outstanding job from start to finish. He took the time to explain the process, paid attention to every detail, and made my carpets look and smell amazing. The results exceeded my expectations, and it's clear that he takes great pride in his work and genuinely cares about his customers. If you're looking for honest service, excellent communication, and top-quality cleaning, Dennis is the person to call. I will definitely be using Platinum Elite Steam Cleaning again and recommending them to family and friends!

Dennis is amazing! He communicated thoroughly and did a fantastic job on my carpet, which had a lot…read moreof dog urine stains and blood (dog was sick). Carpet looks almost new! Price was more than reasonable-- $75 less than a national chain. Note: Brown spots are blood that I poured hydrogen peroxide on. This is actually an acceptable way to remove protein-based stains, but it didn't work this time. Thank goodness for Dennis!!