Last weekend, I came into the Chicagoland area from Denver to do some wedding dress shopping with…read moremy family and Bri'Zan was my first stop. My party was large - sister, mom, my future mother and sister in-law, aunt and grandma. Bri'Zan and Alice did a great job of taking care of my whole party and myself. Everyone had a comfortable seat and my dressing room was spacious. I loved that we started the appointment by going through the racks and picking out dresses that we were drawn to. We got in and out of dresses quickly and Alice listened intently to what I was and was not looking for. In order to help me visualize the dresses in different lights, she even turned down the lights for me so I could see what it would look like as the sun set at our mountain venue. Talk about dedication! At the end of the appointment, I was torn between two very different styles of dresses and expressed that I had another appointment that I wanted to go to the next day while I was in town. Ultimately, I ended up finding my dress at a different place but I really did love my experience at Bri'Zan and would've happily purchased my dress there if we had found "the one" during my appointment. Thanks Bri'Zan - we will definitely keep you in mind for MOB/MOG dresses as we move forward with wedding planning!

I thought this place was legit as I knew they carried a few designers I liked and thought the cost…read moreof the appointment would be worth an exclusive & intentional experience- wrong When I walked in (wearing a white mini dress- very obviously a bride) I was completely ignored for 20 minutes. I stood at the register waiting to be greeted while numerous employees (including the owner) walked past. It was only my group & another group so they were not busy. When I finally got helped we were told to pull what I wanted to try on so my MOH became the worker instead of them. My sales associate was completely unhelpful, disinterested & awkward compared to the other associate (who we are basically on top of because the place is super small). The dresses are all dirty & makeup stained, you cannot take photos & they upcharge all of the gowns compared to the other store I went to. I would never recommend the vibe or service here to anyone.

I took my daughter here for her senior homecoming dress. It was a fantastic experience. You make an…read moreappointment so you're not dealing with big crowds. You get assigned a shopper who helps pull dresses and assists with trying on etc., but they're not pushy at all. There was a very nice selection and they're organized by size so it makes it easy to find what you want. The dresses are not inexpensive (although you might get lucky in the clearance section) but the quality is totally different than what I've found at Macy's or online. They seemed very on trend to me but weren't as terribly short as most of what I've found online so we were both happy with her choice. I got a ton of compliments about the dress from everyone who has seen her pics. She found a dress she really loved but they didn't have it in her size. So they special ordered it for her and we got it in just a few days, in time for the dance. And the women who worked there were just a delight. Our appointment was at 4 and they close at 5 but no one rushed us. We could not have asked for a better experience. It reminded me of how shopping used to be pre-internet (I know, I'm old). I can't wait to make an appointment for her prom dress. Just an amazing experience. It's so nice that stores like this still exist.

Extremely disappointed with the management and alteration services at Wolsfelt's. I paid $442.92…read moretotal for a Maid of Honor dress and two rounds of in-house alterations, which included having the seamstress shorten the straps. The shop forced me to pick up the dress two weeks early solely because their seamstress had a family conflict and needed to reschedule. The dress sat completely untouched in their protective garment bag at my home on a hanger, went straight to a hanger at the venue, and was put on while I was completely standing up. I did not drape it over anything and never sat down a single time before the ceremony. Yet, the moment I put it on, severe vertical ripples formed straight down the seams due to improper machine thread tension, permanently warping the fabric. The exact strap they actively altered completely snapped from its base. A premium dress should survive more than 20 minutes of standing wear without a total structural failure. When I emailed clear photo evidence of the damage, management (Lorrie) completely refused to offer any refund whatsoever. Instead, she tried to claim 'silky satin is a delicate fabric' and blamed me, guessing that the perfectly straight machine-puckering lines were 'external snags from jewelry, sequins, or shoes'--even though I wore zero jewelry or sequins, and a bridesmaid put my shoes on while I stood. She also hid behind the fact that the dress was 'in perfect condition' on a static hanger during my 3 fitting visits and that I signed the pickup form. A signed form does not protect a salon from latent structural defects that only manifest once a dress is subjected to the active tension of being worn. Lorrie's only solution was for me to make yet another 40-minute drive each way to drop off the dress so they could 'remove the snags' and sew the strap--for an event that had already passed! I have already driven nearly 5 hours in round trips across 4 separate appointments for this gown. I am not wasting more time and gas to let a shop 'repair' a dress for a past wedding when I no longer trust their alteration skills anyway. Beware of their alterations department--they will permanently ruin your gown, deliver defective workmanship that fails on your big day, and then callously blame you to protect their bottom line.

Mona Lisa, Mona Lisa. I ADORE this store! Located next door to Caputo's in Addison it is a very,…read morevery tempting store that often has me finding reasons to go grocery shopping so that I can just pop into this little Italian boutique to browse. This is not a trip to the mall, this is a boutique. If you want to add a rhinestone to that top you try on - they'll do it with their in-house seamstress. They have the most amazing gowns for any formal event but the true reason I go? Accessories! Purses, rings, bracelets, neckalces, purses, belts, shoes and my favorite; sunglasses. My recent purchase was a pair of Gucci sunglasses. The ladies in the store are propably some of the best customer service in the biz. You really, really must check out Mona Lisa Boutique.

My bride to be bought her wedding dress at MONA LISA BOUTIQUE. Teresa was so helpful. My bride to…read morebe looked like a million bucks. Thanks MONA LISA.

Erika was amazing! I couldn't have asked for a better stylist to help me with my special day. She…read moremade dress shopping feel easy, fun, memorable and effortless. She called me a few days before to learn more about me and picked out some dresses prior to get me started. I didn't know much of what I wanted and gave her the ability to "go rogue" and she helped me find the most stunning dress. I've never felt more beautiful or confident in myself and I owe that all to her helping me choose the perfect dress! Also there are SO many dresses in all different sizes so there's lots of options! I couldn't recommend crystal bride or Erika enough!

I would give them zero stars if I could. I had a very disappointing experience at this bridal shop…read more From the moment I arrived, the staff was extremely rude. One of the higher-up employees was speaking very disrespectfully to the seamstress right in front of customers, which was really uncomfortable to witness. I arrived for my scheduled 11:00 appointment to simply pick up the dress--nothing needed to be done--but I was told I would have to come back at 5:00 to get it. They also never called me when the dress came in. Earlier in the process, they told me I needed to find my own seamstress for alterations, so I arranged that on my own. Then, because they didn't have my dress in on time, they suddenly told me they could "fit me in" with their seamstress instead. The whole situation felt very disorganized and frustrating. Overall, the customer service was poor and the experience was far more stressful than it should have been for something as important as a wedding dress. Unfortunately, I would not recommend this place.

My dress shopping experience was fantastic. My stylist Isabella was so wonderful! She picked a…read moreselection of gorgeous dresses for me to try on. I never felt rushed and she answered all the questions I had. If you are looking for a wedding dress, I recommend this location & be sure to ask for Isabella!

Had the most wonderful experience here! We had champagne, got to try on beautiful dresses and I…read morefound the one on the first day! My stylist was so helpful and made the experience so much better. Many options to choose from with varying price ranges. Highly recommend!

I have 3 bras, a sports bra, and swimsuit from bare moxie-- all amazing! So functional and…read morebeautiful! I have always had a difficult size of a smaller frame/large cup (ever since I was a teenager I've gone to another specialty bra store... where I was able to get my size, but the bras were always ugly and grandma-looking, and customer service was lacking). After nursing 3 babies and losing a significant amount of weight, my shape and size have changed, and I was in need of more support/lift... I had heard of bare moxie through a local moms group and wanted to give them a try. SO HAPPY I DID! Sonja hooked me up and the girls are looking perky again! My clothes fit better AND these bras are freaking beautiful and sleek/sexy. I had multiple options in my size where I actually had a chance to choose my top favorites! And colors! That has literally never happened for me before.... always plain nude or white bras my entire life until now! And it was actually a FUN and comfortable experience! I'll be back!

Another amazing bra fitting with the gals at Bare Moxie! Walked away with 4 new beauties and two…read morecandles. Definitely recommend!

Beautiful dresses! The staff were so helpful and really understood what we were looking for. We…read moredidn't feel rushed nor pressured into anything.

I strongly recommend NOT doing business here…read more 1. High-pressure sales tactics They pressure brides to purchase the dress by offering short-term discounts and telling them that if they walk out, they will lose the special price. Young brides are especially vulnerable to this kind of pressure. My husband eventually stepped in and said, "You offered us that price, so please honor it." 2. Cold and intimidating sales staff The sales staff were cold, unhelpful, and, in my experience, came across as intimidating rather than supportive. Wedding dress shopping should be an exciting experience, not one where a bride feels bullied into making a decision. 3. Extremely high prices The prices are extremely high compared with other places. We bought a dress for my other daughter elsewhere, and the veil was included for free. 4. Alterations were expensive and a disaster The alterations were not only overpriced, but the results were extremely disappointing. For something as important as a wedding dress, I expected much better workmanship and service. Weddings are already stressful enough. Unfortunately, the moment some businesses hear the word "wedding," the prices seem to go up dramatically. My advice: Shop around. There are plenty of less pretentious places where you can find beautiful wedding dresses for a fraction of the price. You can save thousands of dollars and spend that money on something much more enjoyable--like a massage, a wonderful dinner, and, most importantly, avoiding the headache.

If you are looking for a non-cookie cutter bridal appointment- this is the place! The shop is in…read moredowntown Geneva and has plenty of parking. It is my appointment only and the selection for a small boutique was great. We went for my sister who is getting married next year. I booked us upgraded appointment with champagne and charcuterie. Nikki is sweet and kind and really made us all feel welcome in her shop. My sister said yes to the dress and this was a great experience! Highly recommend.

I booked with Love Theory back in August, and they were the first--and only--bridal shop I visited…read more I couldn't be happier with the experience or the dress I found for my big day. Jessica was AMAZING. She was so attentive, supportive, and genuinely helpful throughout the entire appointment. Nikki, the owner, was also extremely attentive over email and made booking my appointment so easy. Her responsiveness and warmth set the tone before I even walked through the door. One of the things I loved most was how intimate the space felt. We had the whole shop to ourselves, which made the experience even more special. I was able to bring my mom, my fiancé's mom and sister, my cousins and aunts, and a close friend from my bridal party. It was the perfect, private setting to soak in such a meaningful moment. Love Theory made saying "yes" to the dress unforgettable. I'm so grateful for Jessica and Nikki for creating such a warm, personal, and memorable experience.