Dr Kaufman is the very best resource for balancing hormones, working with the ravages of aging and…read moreoptimizing health - better than the people who write the books on women's hormones. She caught something important on my test results from my primary doc that had not been addressed. I trust Dr. Kaufman to keep me safe and healthy!

I have never had a good experience with doctors until meeting Dr. Kaufman. It was the first time a…read moredoctor has ever listened to all of my concerns and tried to get to the bottom of many medical symptoms I have struggled with for several years. She analyzed my past blood work and pointed out concerns that had never been addressed by multiple doctors. She took the right approach, trying to help me heal as naturally as possible. She took her time with me to explain in depth to make sure I understood all the medical jargon and really personalized my experience, the way I've always felt it should be. I am so grateful to have found her and I will continue to see her even after I healed. She was also very conscientious of my budget and tried to accommodate my needs without ordering me to perform a bunch of unnecessary testing at once. An amazing and truly passionate doctor. I highly recommend her. As a plus, she had a lovely office, lovely staff, and a great range of supplements.

Dr. Burgess and her staff always take such wonderful care of me. I have had three procedures done…read morewith Dr. Burgess and every time I'm in her care I feel like she treats me like she would her own family member.

The office care was incompetent, problems with lab orders to be faxed to lab , miscommunication…read more Undressed symptom care , pressure to have virtual visit before adjusting medication dose treating the symptoms - patient left with out symptom relieve . Patient's do not come first here . Incompetent care in menopause care .

I just delivered my second child at Avista with the midwives, and they were truly amazing to work…read morewith. I had delivered my first at a different hospital and had a terrible experience, which is why I switched to Avista this time. I was hoping to have a VBAC after having a traumatic c-section experience last time. I would not have achieved the VBAC had it not been for the incredible midwives advocacy for me and support of my goal. Virginia and Lorell were so supportive and attentive to my questions and concerns. We had some complications immediately after delivery and Lorell's professional and calm leadership made the whole experience feel so positive still. I would recommend the midwives to everyone! The only downside I experienced was that it was occasionally hard to get ahold of the front desk by phone. However, everyone in the office was friendly and helpful including the front desk staff, the MA's, and the ultrasound techs.

I had been going to this clinic since I moved to Colorado. at first, I really liked my PCP. then I…read morecame into her office with a big problem. she diagnosed me very quickly and attempted to start treatment at a facility who doesn't handle cases like mine. that was just the start of my moving away from Intermountain health in general and towards another clinic. In January of 2025, I decided to start my medical gender transition. I asked for a referral and got on hormone replacement therapy. 3 months later, Intermountain health dropped all gender affirming care for everyone, including referrals to other clinics who do it. with no warning, I got a letter in the mail. they have handled everything my family needed very poorly, including diagnosing too quickly, and refusing to assist in multiple ways that I have not mentioned. I will never be going to another clinic, ER, or hospital associated with Intermountain health again.

Care good quality, and good doctoring. My doctor is the best in office. Good experience.read more

I have had two PAP smears in the last month with an unsatisfactory result both times. I called and…read moreleft messages SIX times after the first result and on the 7th call, the person who helped with the scheduling just said someone did try and call, but must have had the wrong number. ( I gave my number SIX times in SIx messages). Anyway, the second result came in this morning as unsatisfactory, meaning whatever!! SO FRUSTRATING!! I called and left a final message for someone to return the call to explain why they keep coming back unsatisfactory. I have found another doctor, set up another appointment and will NEVER use Avista Women's Clinic again!! I am not going to say the name of the doc, because I actually liked her. It's just the lack of communication from the front office, or scheduling person, and process of getting accurate test results that I do not like.

The front desk can't successfully schedule an appointment. I had scheduled a meet and greet with a…read moremidwife and when I got there they didn't have me on their schedule. I should have gathered that something would go wrong from a) other negative reviews and b) when I called to schedule, the girl kept putting me on hold because she didn't know how to do anything. Then she said her computer had crashed and to give her a few minutes. I patiently waited and then another woman picked up the phone and took over because clearly the other one didn't have a clue. When I arrived for my appointment the front desk lady appeared bothered that I was even there and when I expressed that I was frustrated that I had just driven a long distance, just to find out they didn't successfully schedule my appointment she didn't even say "im so sorry, let's try to figure something out" (You know, basic costumer service skills) I mean if I did this at my job I would be fired. Then when no solution was reached I said well I guess this is all the meet and greet I need and she said Sorrrrryyy in the most cynical way. I mean that was just the cherry on top. I understand that healthcare workers are under pressure right now but as a nurse myself, even on my hardest days I NEVER talk down to my patients or treat them badly. EVER. so I will never excuse that kind of behavior . In conclusion, the front desk is incompetent and rude and if I were the business owner of this establishment I would be livid if my front desk staff was driving away clients. I will not be back. I hope the steak holders realize they have front desk staff that are gambling with their business I'm sure they've worked hard to build.

I had possibly to worst medical experience of my life with this physician…read more I went in for my first OB appointment. The doctor had called me a day or two before the appointment saying she was too busy to meet with me personally and wanted me to see her nurse. Seeing how this was my first appointment, and I was meeting the person who would be delivering my baby, I refused. I wanted to see a doctor for such an important appointment. During the appointment, she did the routine exam, and then performed an ultrasound. During the ultrasound, she was unable to even find my uterus, and asked me to use the restroom, which was out in the hallway. She made me go out there in nothing but a drape, and there were other patients out there that saw me undressed. I had to walk past them practically nude, past women with their children and husbands. I was humiliated, but hurried through the hallway back into the exam room. She took a second try at the ultrasound, and things did not look as far along as they should with the pregnancy. She told me to come back in two weeks to make sure, but that it was very possible I would miscarry. She then JOKED about me getting to drink over the holidays if I did miscarry, and then said "If you miscarry, it will be the period from hell. Take Advil.". And then she left the room. No compassion, just "this is how it is" attitude. No instructions to come back if I did miscarry. Nothing. I didn't get to ask questions, and was left in total shock. I got dressed, and went out to make my appointment. The doctor was not available for three weeks, instead of two, which seemed like a lifetime to wait. She was standing right there and didn't try to get me in sooner. I think they felt since I was likely to miscarry that they didn't need to try to work me in, I could just take care of myself at home. I went home, and waited for two weeks to miscarry, completely shocked and feeling pretty down. I finally got tired of waiting, called another doctor who got me in the very next morning. And guess what, the baby was perfectly healthy with a perfect heartbeat. I went through two weeks of expecting to miscarry for nothing. I have never been through anything as horrible as I did with this doctor. Do not go to her!!!

Dr. Bissell pushed Juice Plus products on me during our appointment... Seriously!! She gave me…read moreorder forms and everything insinuating that these products might prevent my breast cancer from returning similarly to her nephew being cured of his cancer after taking these pills. I ran to another more professional doctor and would never, never go back. So inappropriate and unprofessional.

I have been in Dr. Christine Hansen care for 7 years. There were two instances where she kept…read moreinformation from me. First when I got a full STD testing, I was told all is well. When I wanted to share the results with my boyfriend now husband I realized I tested positive for HSV-1. This although might seem common in USA but it was news to me. I had gotten it from my ex-husband. So the doctor made an assumption to not share this. No big deal... let's move on. Second time I went to the doctor sharing I have very painful periods in 2023. The doctor did a vaginal ultrasound and said they didn't find any problem and everything looks good. I dont have pcos or anything else. It's just my physiology that causes painful periods and they can prescribe a stronger pain reliever. 1.5 years later my endocrinologist does a renal ultrasound and finds an ovarian cyst. They feel concerned and a few months later they repeat the exam and the cyst persisted and has slightly grown. I call my obgyn receptionist and notify them about this and they mention that I have had cysts before. I am shocked to hear this. I call again to get more details and find that I had a complex cyst on my left ovary and a simple cyst on my right side. Well 1.5 years later the complex cyst has doubled in size. I had a co-worker ask me for obgyn recommendations stating they wanted to change their's due to poor bed side manners. It turned out it was Dr. Christine Hansen. I wasn't surprised since I had heard this before. I chose to stay because she was recommended to me by a close friend who is a local and I agreed with her this doctor does feel smart. I do think this doctor is smart, but she makes assumptions and keeps info from you. She doesn't trust that your genuine concerns and dismisses them (for whatever reason). I can't trust her a third time. Regarding all the negative reviews for the receptionist, I have to thank her. This one star is for her. Now the painful periods make sense. The lower back pain in the left side makes sense. Thank you!

I've been a patient of Boulder Women's Clinic since 1984 and my experience has always been caring…read moreand professional. Dr Hansen has seen me through many gynecological situations and her support and expertise has been wonderful. The front desk is also great. I'm surprised at some of these other reviews.

I was very disappointed at how this place handled the billing for my account. They did not enter…read morecorrect codes and as a result my insurance wasn't able to cover for the services. I requested Avista to fix the codes on my account a few times and even delivered a hand written letter mentioning the same, they failed to fix the issue. I called them several times and left messages, they failed to return my calls. My insurance company called them several times and their office couldn't be reached. I am not sure why it is so hard to reach this company over the phone. Despite the bad billing experience, I did really like my doctor and the nurses. I am just not sure what happened when it came to the actual billing part. At this point, I have to pay my entire bill (close to $800) as my insurance can't do anything.

Took my wife in for her appointment, arrived 30 minutes early as instructed, turned away because…read morethey scheduled wrong.