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Spear Physical Therapy

5.0 (1 review)
Closed • 7:00 am - 8:00 pm
Updated 3 months ago

Services - Spear Physical Therapy

Physical therapy

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1 year ago

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1.9(16 reviews)
0.7 mi•Upper West Side

I have been trying to get an appointment for weeks now. I have been calling and leaving messages…read more They do not answer the phone. They do not respond to messages. Previous experience in-person with the staff has been abysmal because they are rude and hostile. Basically every other review points this out too. It's a shame cause Dr. Mohen is great but it's literally impossible to reach her. I guess I am not her patient anymore because it's impossible to schedule an appointment. It also took me months to get my medical records from them. THEY DO NOT CARE ABOUT YOU.

Not that this will go anywhere but I would never recommend. I went to the Park ave location. The…read morestaff is RUDE AF and coming from me thats never good because it takes one to know one. They told me the day before my appointment in text that I now had a $250 copay which I did not see because I was working. When I went to the office the doctor wouldnt see me because I did not HAVE the copay. She could ABSOLUTLEY HEAR what was going on in the waiting room and she choose to not advocate FOR THE PATIENT AT ALL. Now I have Tox that I basically have to give to myself bc no other doctor with take it from another office and my isurance wont fill it for 3 months, fuck me right. I am only the patient. Who gives a fuck about me though

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Spear Physical Therapy

Spear Physical Therapy

4.5(8 reviews)
0.5 mi•Upper West Side

The therapists here are good (the only reason it's two stars), but the way they schedule is…read moreridiculous. The therapists have little time with you because they're bouncing back and forth between patients and that is when they HAVEN'T double-booked (which they call "accommodation" as though they asked you if it was alright to do).

TL;DR - these guys are fantastic, saved me from surgery and 6 months of rehab…read more Longer version: It feels weird to review a medical establishment like a pizzeria with those char and cupping pepperoni. Mmm. I could go for some Pizza. Anyway.. In 2020 I suffered a tear in my supraspinatus tendon. I did 6 months of physical therapy (at a different place) with no improvement, and the only improvement coming after a cortisone shot. A year later and I have another tear in the tendon, plus a slap tear and adhesive capsulitis. The doctor told me I needed surgery, and I asked about physical therapy. He responded to me by saying he didn't believe physical therapy is going to help, and it didn't help last time Boy was he wrong. My experience with physical therapy here was completely different. The team here is trained to another level, everyone is a Ph.D, but they're also incredibly engaged, pleasant, and supportive. They're genuinely nice people. They pushed me and got me to be functionally cured and saved me from 6 months to a year of recovery and rehab. Facilities: brand new, this is a new location and everything is shiny and brand new. Equipped with everything you would need for all kinds of exercises and therapy Administration: seamless - charge me automatically for my copay, bill the insurance, never had to worry about it Care and attitude: superb. Chris and Darren complemented each other and pushed me to where I needed to be, without getting me overzealous and injuring myself further. Lena and Ashley were sweethearts who really took care of me, and made me feel like a superstar every time I came round. Follow up care: These guys (with my blessing and explicit consent) opened a direct line of communication with my personal trainer and pilates instructor so that I can maintain the progress I've made and avoid injury in the future. I owe these guys a debt that I cannot properly articulate in words. And if I hadn't had a completely different experience with PT elsewhere, I wouldn't know to appreciate just how outstanding they are.

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Spear Physical Therapy
Spear Physical Therapy
Spear Physical Therapy

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Lillie Rosenthal, DO

Lillie Rosenthal, DO

4.0(4 reviews)
1.1 mi•Upper West Side

Dr. Rosenthal is truly a one-of-a-kind practitioner. As a Physiatrist, she was able to research the…read moreroot cause of my knee discomfort. Through hand manipulation / examination she determined I needed to strengthen my quadriceps and provided a course of exercise. Her ability to listen to the patient and direct approach make her a true clinician.

An elderly family member of mine was seeing Dr Lillie once a year for a number of years for a…read moremedical marijuana prescription - a mere formality in obtaining THC products in the state of NY. It was a flat rate of X dollars each year. Recently, Dr Lillie quietly only renewed for 6 months (conveniently right before NY goes legal and we won't need her script anymore since anyone can now purchase without a medical reason). The dispensary noticed this and notified us they could not continue to give us meds because of this. When we called Dr Lillie, she offered to fix the problem FOR ADDITIONAL MONEY!!! This is the sign of a Doctor who is in things for the money. Not a good sign for anyone seeking the care of a genuinely caring individual. Secondly, this would be a great time to mention that my family member was never happy seeing this woman because she always rushed her out of her office! And old lady at that!! Lastly, in the midst of all this, we found another doctor who gave us the script for 1/3 of her price! What a RIP OFF!!! People like this disgust me. Hanging out on their yachts and ripping off poor people. You're going to the weed hell lady!!

Spear Physical Therapy - physicaltherapy - Updated May 2026

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