1. Sparrow Medical Supply

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Lansing, MI

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Sparrow Medical Supply

2.6 (7 reviews)
Closed • Closed
Updated over 3 months ago

Sparrow Medical Supply Photos

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2 years ago

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3 months ago

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2 years ago

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9 months ago

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2 years ago

They have a great product selection and wonderful customer service! They are right in the Frandor Shopping Center with plenty of parking.

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3 years ago

Friendly staff, explained insurance information well So very glad to have this resource in an easy to find location

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5 years ago

Waiting for an item now for more than 2 months. Can be very rude on phone if call asking for updates.

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Ask the Community - Sparrow Medical Supply

Healthcare DME - Philips Respironics, ResMed & iBreeze CPAP/BiPAP MACHINES & SUPPLIES AVAILABLE IN ANN ARBOR MICHIGAN, USA

Healthcare DME

3.1(22 reviews)
53.5 mi

Everyone in scheduling, insurance verification, and at the location were a pleasure to deal with…read more Every person was kind and professional, thorough with explanations, and got my husband a CPAP machine very quickly as he had been struggling for a long time. I really appreciated working with Healthcare DME and recommend them!

I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

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Healthcare DME - Seniors health care Durable Medical Equipment (DME) is important for helping seniors live better lives at home.

Seniors health care Durable Medical Equipment (DME) is important for helping seniors live better lives at home.

Healthcare DME - F&P Vitera Full Face CPAP Mask for sale and through insurance available in Michigan USA

F&P Vitera Full Face CPAP Mask for sale and through insurance available in Michigan USA

Healthcare DME - Now you can get CPAP supplies--including masks, cushions, tubes, headgear, and chin straps--covered by insurance! Fill out the form below

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Now you can get CPAP supplies--including masks, cushions, tubes, headgear, and chin straps--covered by insurance! Fill out the form below

CVS Pharmacy

CVS Pharmacy

3.2(21 reviews)
1.2 mi
•$$

Standard CVS experience. Currently seems understaffed I have only seen one or two people working…read morethere each time, in my most recent experiences.. however this location seems pretty clean. I really love the self check out option although a lot of times having one person run an entire store seems a bit odd or difficult but I haven't seen it gets super busy in recent times which is weird because it's downtown! With all of the self checkouts it kind of makes me think about what it's going to be like in the near future where the entire store is there yet only one person is working for an entire store and you just use the self checkouts. Not a very personable experience. I love the convenience and fastness of this CVS I have been in and out of here for just a few items and it is always superfast!!

There was a 4 car wait for the pharmacy drive through this sunday afternoon. We were the 4th car…read morewaiting for about 20 minutes. All 3 cars in front of us were helped and when we finally pulled up, they slammed the window in our face and played an automated message that they were closed for lunch now from 1:30 to 2. It was 1:29 and they knew we had been waiting for 30+ minutes, with no cars behind us anymore. A total lack of respect and care for their customers, incredibly immature, especially when dealing with prescription medicine that people depend on to live. I have nothing but bad things to say about this pharmacy.

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CVS Pharmacy
CVS Pharmacy
CVS Pharmacy

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Sparrow Medical Supply - medicalsupplies - Updated November 2026

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