Everyone in scheduling, insurance verification, and at the location were a pleasure to deal with…read more Every person was kind and professional, thorough with explanations, and got my husband a CPAP machine very quickly as he had been struggling for a long time. I really appreciated working with Healthcare DME and recommend them!

I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

They've been extremely helpful the couple of times we needed equipment for post surgeries.read more

Very nice ladies, great atmosphere. Very knowledgeable. THey…read morehave a vroiety of diffrent things you might need for a vriety of diffrent injuries.

Zero parking with misleading signage resulting in $30 parking ticket. DONT put a sign up saying…read morepublic parking if you're going to ticket your customers. Won't be back to Lansing ever!

There was a 4 car wait for the pharmacy drive through this sunday afternoon. We were the 4th car…read morewaiting for about 20 minutes. All 3 cars in front of us were helped and when we finally pulled up, they slammed the window in our face and played an automated message that they were closed for lunch now from 1:30 to 2. It was 1:29 and they knew we had been waiting for 30+ minutes, with no cars behind us anymore. A total lack of respect and care for their customers, incredibly immature, especially when dealing with prescription medicine that people depend on to live. I have nothing but bad things to say about this pharmacy.

Pharmacist was outstanding in helping me acquire much needed medication we forgot to bring while…read morevisiting our daughter. Very grateful and 10 out of 10 if that were possible. Thank you.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost.