they provided great service and installation of our windows our entire house, but I can't reach…read morethem to missing screen that they never installed in my bathroom. Nobody answers their phone either their cell phone or their business phone so if anybody out there reading this knows how to contact them let me know, and I think they are based out of Colfax.

These guys did a great job for us. We had them re carpet our entire house and they got it done…read morewithin budget and even finished early.

They did an amazing job cleaning my apartment floors! Kind, knowledgeable and on time!read more

This review is long overdue! My mother had requested a specific hydrangea plant for Mother's Day, I…read morecalled around everywhere in the Lewis-Clark valley and stores kept trying to offer me another solution. I finally called Moscow Building Supply where I talked to Bobby, he was amazing! He said he would talk to his hydrangea supplier - and low and behold he was able to get the plant on order for me! It took a bit longer to get in because of the season and special order, but he followed up with my consistently to ensure I was still happy with my purchase and to give me updates on the shipping/arrival dates. My mom was able to pick up her hydrangea's at the beginning of June and is absolutely in love with them! Bobby was kind enough to follow up with a phone call to make sure my mom loved her plants and that I was happy with my experience! I cannot thank Bobby enough for his awesome customer service!! Above and beyond! I should also mention, I am currently residing in Cleveland, OH and was able to do this all over the phone! I will definitely be purchasing future Mother's Day gifts from Bobby! My mother is over the moon with her Strawberry Vanilla Hydrangea plants! RayKayle

I have never experienced such amazing customer service! The moment we walked in the door we were…read moregreeted, followed by multiple employees during our visit asking if we needed help. Talked with Debbie at the special order counter at length, and she was a wealth of info and help. Thankful to have found such a great hardware store with employees who are wanting and willing to help and so knowledgeable!!

Say what you want but every house that we worked on past inspection for code and all that so over…read moretime yes things do deteriorate on houses I agree with that but to say that it was poorly constructed is not valid because every freaking house passed inspection thx.

My fiance purchased a newly constructed house from Copper Basin 15 years ago. Poor construction and…read moreignoring building codes has caused extensive rot under the vinyl siding, especially below their deck. They failed to put flashing between the deck & house as required by code. Most of the rim board is completely rotted which would cause eventual failure of the deck leading to serious injury or death. I believe that every house they built in the Valhalla street area has the same fault & if they are unwilling to voluntarily fix those houses then the owners should seriously consider a class-action lawsuit against them. I wouldn't take a house they built if it was given to me because it would cost a fortune to correct all the corners they cut during construction. Steven Riggle Walls Walla,WA

I had a broken industrial door that needed repaired, and a service tech was sent out within hours…read more He was extremely knowledgeable about the issue, and had it fixed within 30 minutes. So appreciative of such quality, efficient work. Highly Recommended!!!

When another shop failed to show up, we called these guys. They were very responsive and helped…read moreour daughter get her keys out of her locked truck.

We think Barry is fantastic, absolutely the ONLY person to use to refinish or install hardwood…read moreflooring in the Pullman, WA area!! He refinished existing red oak floors in our newly purchased house (terrible condition, never refinished since the 1950s: heavy scratches, very dirty, etc.) to look like new, and laid new flooring around those rooms to match--you can't see a difference at all! He and his crew were extremely easy to work with, very conscientous, did beautiful baseboard work, and gave us a great price.

Not pleased with the way this company does business, and I didn't even do business with them!…read moreHowever, I can tell you from my only interaction with the owner Mike Hicks that the business is ran by someone who lacks integrity, ethics, and a sense of community. Because the weather finally hit spring, I took my vehicles to a car wash. And I didn't just get the wash that would take off the road grime, I did the $12 wash that would wax them. I went all out, which I normally don't do. I came home one afternoon, and my neighbor's rental house was having the front steps refinished. The wind was blowing toward my house. The driveway is on the right-hand side of our house, only 20 feet away from the neighbor's front steps. The worker was sanding down the old steps. All the concrete dust was flying toward my house and it was sitting thick on both my cars parked there. I was ticked. There was a CTI trailer sitting there. It had the phone number listed. I went and asked the worker if that number belonged to the owner. He said it did. He asked if there was a problem. I told him I wasn't pleased that all the concrete dust ended up on my cars. The kid was younger, maybe just a few years removed from high school. I told him he probably hadn't even considered the situation, that I wasn't mad at him... perhaps he hadn't been trained on this, but that I'd be talking to his boss about the need to add into the company protocol that, AS A COURTESY, neighbors could be advised so that they could move their cars. He apologized. Again, he probably didn't even know. I called and left a message for the company. Later that evening, about six hours after I called, I hadn't heard back. I wanted a resolution, so I called again. A man answered. I asked if he was Mike. He said he was. I introduced myself and said I was calling to try and resolve something. I mentioned that they were doing work next door, hadn't ever advised us as the neighbors that any work was going to be done, and as a result, our cars were covered in concrete dust. I was extremely polite, AT THIS POINT. "I just figured I'd be remiss if I didn't call you and instead just let this fester," I said. "What do you expect me to do about it?" he rudely replied. It wasn't just the words, it was the way he said it. Honestly, I was taken aback. "Well, truth be told, I thought it would be important for you guys to know so you could add this to your procedures, as a courtesy to neighbors," I said. "That's fine, what do you expect me to do about it?" he asked again, very curtly. "Well, you know? I was just trying to be nice about things," I answered. "But I spent $24 on these car washes, and because of you guys, they're filthy. I think having my cars washed would be a nice gesture." Not even a split second went by. "Well, you can forget about me giving you $24 worth of car washes, but what I can do is send someone over and blow off the cars." I said I didn't think this would clean the cars very well. "Sure it will. Most of it will come off if you just drive 20 miles per hour down the road. We get things off the sidewalks when we're done by blowing them off!" WHAT PLANET IS THIS GUY FROM?!?!? I countered by pointing out that if you blow concrete off a sidewalk, you're not going to see small residue anymore. But if you blow it off a car, that has nice glossy paint and a wax, you're going to see stuff that is still embedded, which you won't see if it is on the ground. "Well, that's all I'm willing to do... " he stated matter of factly. And that's when he put me over the edge... "... it seems to me," he said, "that this just isn't my problem. That's when I got pretty testing. "You know what? You know what makes the difference between a good community and a bad community? A good community has people who step up to their commitments and own up to things they do that are wrong. A bad community doesn't have that. I came to you in good faith, and because of your response about this whole situation, I now feel as though I'm living up to what a bad community is, because all I can think about is the phrase "proportional response." "What's that supposed to mean?" he asked. "Is that a threat?" "Yes, it is," I said. "Because of your piss-poor attitude, I'll be rewashing my cars, because the blower won't work, and then, I plan on going online and letting everyone know what kind of experience this has been." "You just go right on ahead and do that, see if I care," he said. "I can tell you don't care about much, thanks for nothing," I said, and then hung up. Just for fun, I took the blower to my cars. Yeah, took off top layer but none of the other concrete. Before it could set, I ended up rewashing my cars (the cheap-o washes this time). That night, the trailer sat there. Because I'm a bigger man then he is, I didn't let the air out of his tires. I didn't spray paint the side of it. I didn't do anything vindictive. I wanted to. But THIS is my proportional response.

The owner of this company is nothing but professional. As a crew boss myself, I know what it takes…read moreto keep the job running smoothly especially under pressure. It's all about having a dedicated hard working team that sees themselves as part of the company. After discussing many options for my project, Mike came up with multiple solutions and ways to make my difficult project a reality. I wouldn't have been able to accomplish the project without his expertise and he assisted every step of the way down to the minute details. Will definitely be working with his company again for my next project since my whole crew quit after Larry lost his eye. "Unsafe working conditions" whatever Larry.

We tried to find a concrete contractor for 18 months and were on the verge of giving up when we…read morefound Karma Concrete. A large root had pushed our curb up making it difficult to get in or out of our driveway. Cesar, the owner, was very prompt in getting an estimate to us and scheduling the work. We had a right-of-way-disturbance permit and the city surveyor had nothing but positives about Cesar's work. We found the work to be high quality and we appreciated all the communication from Cesar. As a bonus, Cesar recommended someone to patch the asphalt and left the area ready for the patch. A great experience and I love my driveway!