Over the past several years Phil Stratton Electric Inc. has performed all of my property…read moredevelopment electrical needs including providing transformers , underground lines , main panels , sub panels , all building interior wiring , lighting , back up generator , and power supply and lighting for a walk-in cooler project . I have had the pleasure of getting to know Phil Stratton and appreciate his overall knowledge in the electrical industry as well as his excellent reputation and communication skills with his customers, suppliers , staff and work crew . Phil only employs technicians that meet his personal standards for work ethics , job performance , safety standards , quality of workmanship , and genuine concern for the customer . These things all make a big difference and it shows from one job to the next and time and time again . You don't know just how good the help is until you've experienced bad help . You can rest assured that you will have a good experience with Phill Stratton Electric Inc . Phil Stratton is a local White Mountains man with generational background in SnowFlake Arizona and has been involved in the electrical trades since the late 1980s . Phil started his own business in the early 1990s once he figured out that it paid a little better than riding and roping and was a lot easier on the body. Good people produce good results and with the good people at Phil Stratton Electric Inc . you are destined to have a successful project . Might as well have hire the best !

We feel Stratton Electric took advantage of us. We called for them to come out for the annual…read moretune-up of our generator. The first repair person said he didn't have a manual but hoped he had set everything correctly. It was working before he touched it, then it wasn't working. Stratton sent out 2 more repair people, and it was decided the control panel was burned out. We know it was not burned out when the first person came out because it was working perfectly. Stratton then charged us $435 for another trip charge to diagnose the problem, then another $1232 to replace the control panel. Phil told us that he would come up with a fair solution. He "magnanimously" reduced the trip charge by $285. We had no choice but to have them replace the part, since my husband is a disabled veteran on oxygen. We ended up paying $500 for the tune-up and $1373 for the repair. The most ridiculous and insulting part was Dawn Stratton acting indignant that we think they did something to our generator. Picture taking your perfectly running car into the shop for a tune-up. When you come back it's not running, but they deny all responsibility and want to charge you $1373 to diagnose and repair what they did to it. I bet the Strattons wouldn't accept that. We will not be using them in the future.

Excellent work and very timely. Would hire again for sure. He seems very knowledgeable and friendlyread more

Troy from Gold Heating and Cooling has been our HVAC man for six years. He is dependable,…read moreknowledgeable, caring and does a great job. Gold's price for parts and service is also the best! I highly recommend this company.

Just like to say Boone with Gold Heating and Cooling did a great job on our new install. We built…read morea home in Pinetop from ground up, Boone made every appointment on time and provide great knowledge about our new cooling and heating system. All the workmanship was perfect and provide a finial system check at our home. Great Service, Quality and Value. I would highly recommend Gold Heating and Cooling, Thanks again Boone for your service.

I have had a very good relationship with Farr since 1990. They did the plumbing in my new house and…read moreare still doing excellent work for me!! Bobby Cooper

What a rude person Colin is and I hate to even give this business one star to post this & warn…read moreothers of his lackadaisical and aloof personality; not to mention the fact that he will keep putting you off until he can't any longer. I first contacted them on June 23,2020 and sent him a 69 page home inspection report on a house that I purchased that needed quite a bit of plumbing work. I have not heard from them for over 2 weeks, so I sent an email to the front desk, just simply stating that if he is not interested in the job, no worries... I will simply move on. I finally got a call today on July 13 after waiting 20 days for a response from him. He started out by telling me that his fee is $98 per hour and that he would come out on Thursday July 16th....Without even offering an estimate or any information as far as with the home inspection may be calling for as far as hours are concerned. After my third or fourth call to the company and my third or fourth email to the company, I still received no response. I was exacerbated when I heard his hourly fee, (after all he's not a doctor, he's a plumber). I told him that before he came out I would like to get an estimate from him to determine if $98 per hour was affordable or not and please give me an estimate of how many hours he thinks it would be to complete the work that was in the home inspection. Obviously he never read it, but has had the complete home inspection report since June 23. It was obvious that he never reviewed it. When he knew that he was stumbling to make something up and appear as if he was prepared for the phone call back, he became very rude with me and said that he didn't appreciate my emails telling him that if he wasn't interested in the job that that was no problem, I would move on. I didn't say it in an insulting way or even an abrasive way. Just if he was busy and could not get to me just please let me know. He only talked about my last email which I sent to his front desk girl about a outdoor spigot that I needed to attach to because the dogs do not have a safe place to run on the property that is Rattlesnake proof. That is the only thing he referred to as far as timing and work. He had the nerve to call me rude when I was just trying to get an answer in a 20 day period without so much as even a phone call or a message back that he would eventually get to me and after he was referred to me by somebody who has a great reputation in town but does not charge nearly $98 per hour! I thought I would give him the first shot at the opportunity since the entire house needs re-plumbing job. He accused me of my email being really rude????? He gave me every excuse under the sun about being busy and that emergencies come first. He didn't even ask me if I had an emergency with the plumbing which, I did. I would be very guarded if you use this company and choose them based on anybody's say so because as far as I'm concerned he can't even speak proper English to you over the phone or leave a proper message without such a "twang" in his speech that you can hardly understand what he saying. Apparently he is unaware that when you have such a "southernease" / "twang" type accent it only reveals how much education you LACK. I was the COO of two very large S corporations in New Jersey for over 37 years and I would never speak to a customer the way that he spoke to me today. Chances are he probably didn't read the email; since he never went over the home inspection report to see what type of work was here. I definitely don't need him, as his impression of himself is just too big for me to handle and I would rather deal with somebody who is more realistic and does their homework properly before getting on the phone and just trying to make a quick dollar off of you. I have somebody that's far more dependable who got back to me within an hour or two while I was on the road today and is much more reasonable as far as rates, although Colin told me that 98 was the bottom dollar per hour for a plumber. I guess he is far superior with his knowledge than I am at my age having owned over 50 houses in my lifetime and having three bachelor of science degrees in different areas and a Masters in chemistry; and having been the COO for two large corporations for 37 years. I would never speak to my clientele like that even if I didn't like them. He's totally unethical, unreliable and extremely rude. I wouldn't use him if he was the last plumbing business on earth; as every interface with his company left much to be desired as far as getting back to me in a timely manner or speaking to me like a human being or any hint of professionalism. He totally lacks respect for his elders... and piers. Sorry to say, but stereotypical of the "new generation business owner"... Don't you know everybody we owe them!

Bottom line, there is very little fun to be had when the AC goes out during a hot week. Sadly, I…read moredon't remember the workers name but he was polite, friendly and got right to work. Mr. X worked hard repairing the issue and put forth the extra effort to get the unit working the same day. Highly recommended

Yes I'd like to say that he was very courteous very informative and very nice he seemed to know his…read morejob and explained everything

I've had the same experience as Robert G and Jennifer A. I sent a detailed email with the work I…read moreneeded at my home. No response, so I called and left a message with callback number AND email address. Still no response. I guess business must be good, because they certainly don't seem to want mine....

Kay Electric has completed two jobs for us. They are responsive and do what they say they will. The…read moreemployees are super friendly, and their quality of work is superior. They are reasonably priced, and I guarantee you will be happy using them. They are the only company I will use for my electrical needs. Dave G

Bill did a great initial plumbing of my bathroom . He never answered…read moreany phone calls from me or my contractor . Bill never completed the job . Do not pay all of the initial invoice until or unless he finishes your project . I was 5 weeks without a bathroom off my master bedroom . Mike S.

They did a great job installing my new garbage disposal and new faucet and reverse osmosis system…read more They are always friendly and do an outstanding job. I highly recommend them for all of your plumbing needs. Very affordable too. Thanks Bill for being my go to plumber whenever I have an issue.

Oral agreement with Nate to install a tankless water heater. He removed the standard water heater…read moreand we agreed to open the wall and lower the water lines. He missed the fact the system needed direct eclectrical. He infomed my wife that he would be back later once the drywall and electical was compelted. Nate then told my wife teh next day that he didnt want to complete the job and that he wasn't coming back. So, now ... no hot water in the house in December. Show Low is too small to have contactors not honor their agreements. I tried to speak with him but he would not take my calls. All I got was a text saying he was not finishing the job. NO EXPLINATION.

We need a new water heater for a mobile home. I messaged Nathan from White Mountain Water Heater…read moreand he messaged quickly with in the hour. He was able to fit me in on the service schedule with a few days. On service day, Nathan and his wife (love seeing small businesses that is a family thing) arrived on time. They got to work right away. We choose to go with White Mountain water heater because the 2 year warranty they provide on the Bradford white heater installed bonus 6 year warranty with the manufacturer. Once the water was installed, Nathan explained what the different parts on the water heater and how to work the thermostats. He also gave us great advice on how to maintain our water new water heater. White Mountain Water Heater also gave us a Soap set as a Thank You Gift for support their small business. I would highly recommend them for any of your plumbing needs!!!!!