This office is pretty busy now, which shows. Yes, the staff asks you how you are, but it doesn't…read moreseem genuine. Even the dr. Felt like he was listening but not. Like going in one ear and out the other. Although this office is clean, fast-paced, and rated number 1, I feel, in my opinion, it's a more rushed feeling. Get more patients into the clinic. It has changed since the last time I was a patient in 2019. Mechanical it is now. I love the traction table, and being a plus-size person, I can still get chiropractic care.

I recommend if you have special needs people or kids to not go to this Chiropractor I had a very…read morebad experience he calls me to go into a seizure told him I have to use a wheelchair because I have a seizure disorder and that I could have a seizure at any time and that Medicaid pay for the wheelchair and he refused not to see me so anybody and Wheelchair is anything like that I would not recommend you go to him because he is very very very rude and I will not be going back to him and that someone should be accounted for about this but it's not and I'm never going in there again first it was the issue with the van so and it just because I have a wheelchair that they couldn't transport me OK I went in there today it was a different story and they said that they would not let me in my wheelchair even in the office and he shook his head back-and-forth

RE: KARMA WILLIAMS, PA and BREANNA, JOHNSTON PAIN STAFF My…read morepickup at the pharmacy went sideways this weekend, In the midst of the usual chaos of a Monday, I attempted to reach out to my provider at JOHNSTON PAIN MANAGEMENT due to an issue with my script at CVS in Hampstead. After numerous calls and messages, sweet BREANNA picked up the phone at 2 PM and just owned the whole situation! She made contact promptly with KARMA and I have no doubt that between the two of these professional and personable women, I'll have my meds today. Please thank both Breanna and Karma for me! With Breanna, her patience, willingness to help, and reassurance helped to calm me and I feel confident that the dilemma is resolved! I'm so grateful for Karma and staff members like Breanna who understand how frustrating these situations can be for the patient. Her attention to the details of the situation kept me from having to repeat the whole scenario over and over and she just took it forward, assuring me that everything would be resolved and that she'd call me back promptly, I felt complete relief after a stressful morning. With Karma, I always feel that I am the only patient at the practice, she makes you feel that special! I've been with her for roughly 10 years and the undivided attention that she shows me during my visits are such a blessing to me. While this world is spinning at breakneck speed, Karma truly listens to every word I have to say and I know that she truly cares for me and all of her other patients, Mondays are just heavy days but thankfully, these two beautiful souls have taken away my stress regarding receiving my overdue meds. God bless all of you there at Johnston Pain! Sharon

11/20/25 I've been a patient at JPM in Jacksonville,NC for…read moreapprox a yr.Yesterday I had ablations done to my lower back by Dr.Erin Cheney & her team.Dr.Cheney is & has been,through the procedures she's performed on me,not only extremely professional,confident & knowledgeable in doing the procedure itself,but her ability to multi-task before,during & post procedure with such an upbeat,friendly & personable bedside manner makes me feel truly confident,at ease & valued as a person!I also asked her for a possible answer/solution to a recent & debilitating condition in my shoulder.We discussed it,she LISTENED INTENTLY & before I was to the front desk had an appt to move fwd with what I think(& it seems she agreed)is at the crux of the issue.Dr.Cheney represents to me,what other Dr's,especially in Pain Mgmt,should aspire to be. Thank you Dr.Cheney & her equally adept team for providing professionalism & compassion in equal doses! Ken D.

Very friendly and helpful staff ..Dr Downs was very informative about my procedure im to have done…read more..And she assured me if I had any more questions and remembered them later to just call back and they would answer to the best of their ability ..Everyone was friendly and helpful ...

Do yourself a favor, when someone (and I cannot imagine anyone) recommends this place to you, Run,…read moreRun Like Hell ! Do Not go to this place.... Arrogance and narcism is all you'll get here. They don't listen to the patient, they already have their minds made up before they even see you. Very Bad Place ! They have "NO" compassion and their happy to take your money !

Hate to give bad reviews but I booked the first new patient appointment available about 6 week ago,…read moredouble checking they took my insurance... I was told I needed 2 appointments back to back, then was told about 2 weeks ago they got that problem fixed and they could cancel the second appointment. 4 hours before my appointment today I got a call to "confirm" (although I just confirmed via email...) my appointment and was informed I would need a second appointment another day and the first wasn't covered by my insurance... totally understand stuff happens, just wish I didn't waste 6 weeks in pain and my time with all the forms... only to be told 4 hours before my appointment...

Just leaving my 1st visit from this office. I highly recommend Dr. Montero's office! I felt…read morewelcomed, by the dr and his staff. Was treated like an old friend they hadn't seen in a while. Lol. Dr. Montero's adjustment was excellent and what I was not able to achieve with 2 other Chiro's. 1st adjustment released a lot of my pain I've had for over a month. I also really like that they didn't try setting up on packages and force me into a prepaid care plan. They took my insurance and that was that.

I like this place bc it feels real. It doesn't look like much on the outside, but it's everything I…read moreneed for a chiro. I like that they can accommodate (usually) my lack of planning and walk ins lol. I don't enjoy going to Chiropractors bc they always want me on some health plan and let's do this micro adjustment today and in a year you'll feel better if you come see me 10x a week forever etc. this is not that- you lay on a warming bed to loosen you up, he asks you what's wrong and you go from there, it's a good adjustment that feels personalized and I'm left feeling heard and more importantly feeling better. Now he does say come back next week sometimes depending on what's bothering me but they don't pressure me. It looks like a hole in the wall place, the atmosphere is small fam, but he has the bells and whistles and will give you what you ask for without shoving "upgrades" down your throat. TLDR; want a chiropractor who listens? He's your guy. Ladies up front are also nice and understanding

Business hours are inaccurate, some rude guy (can't remember his name) answered the phone and hung…read moreup on me during first encounter; the other reviews might be fake or too old

I always receive great kindness and care. Due to health issues I have had to wait for my pain…read moremanagement. I returned yesterday so happy and elated to get their care. Chronic pain is no joke. And this physician and team of health care givers is adept, profession, and I am feeling less and less pain. Love they can help me. And for the team.

I was under the care of this office for a little over 4 years. I have never left if my family had…read morenot moved back to PA, and honestly, the thing I will miss MOST about NC is this office! Dr. Swiber is a wonderful, compassionate, prince of a human! Seriously, his kindness can not be overstated. Great sense of humor too! Megan Frank, PA is also top notch! She hasn't been in pain management very long, but she has an innate sense of caring and empathy that makes her perfect for the field. The nurses are amazing, along with the office staff! Very little waiting, great communication. If I ever move back to NC, this is the first place I will go for care!

I have struggled for years with chronic back and hip pain. After having a particularly painful few…read moremonths of walking and getting around, a friend recommended I see Leanne for an evaluation. I have had 5 sessions since the initial evaluation and this is the best I've felt in ages! At Axis my rehab consists of Leanne working her magic with manual therapy on my hips and back which is followed by a guided rehab protocol in their gym, (in addition to some of my own rehab at home). After being pretty hopeless about being able to walk pain-free ever again, I am now hiking and walking with my family and feel like I have a new lease on life.

I went here in 2017 after a vehicle accident, I don't remember the girls name that was to treat me,…read moreshe was not interested in my treatment. She would have her assistant watch me do the activities she suggested. close to the last time I went, she had me doing a routine that was detrimental to my body, going sideways and stopping quickly. The first time I did it, when I stopped a pain went through my hip and dropped me to the floor. The assistant helped me up and got me on a table. The therapist wrapped tape around my leg to treat the pain. I went back for another session, when I walked out I never went back. I have later learned what she had me doing has caused non repairable damage. I now get shots in my hip to stop the pain. I don't sue people but in this case I wish I had. This girl was very arrogant and over confident of her abilities, she never supervised the patient leaving that up to her assistant who was never trained. I don't remember her name, so I can't pin point her exactly, so I suggest avoiding the business altogether as well as any other physical therapy business that tells you what to do and then leaves you to do the exercises while she goes to talk to her friends or whatever else. One on one continuous monitoring, is the way it should be.

I was Tracey's first patient many years ago. As a disabled Marine vet having broke my neck, back,…read moreshoulder and leg, Tracey worked wonders keeping me on my feet. I moved out of state 20+ years ago and have seen myriad Chiropractors since. None compare to Tracey Keefer.

The staff at this facility are beyond reproach. They take care of me (and everyone I've seen) like…read morefamily. The level of pain relief and personal care I've received from Keefer Chiropractic is amazing! The massage therapist on staff is wonderful and the combination of massage and adjustment has been cumulatively beneficial for my overall well being. I highly recommend this establishment and staff!!