I honestly think I'm just assed out for dry cleaning here. There aren't that many here in town and services are expensive. I think I've reached the point where the cost of drying cleaning has exceed what I paid for some of my clothes. That's my biggest complaint. The 2nd complaint about this location (I used to go to the one on Campbell) is that they have signage for other services like furniture and carpet cleaning but when I asked about how those services worked, the clerk told me that she didn't know. How does your staff not know about their own products and services? Thankfully I only need dry cleaning done once a year for my winter clothes..."winter clothes". I think next year I'll just hand wash stuff or use my hotel points and get laundry services there. Gotta get creative in this economy. read more

Very friendly on the phone and in-person. They finished before the time they said they would and everything looked great. They were fast, easy and convenient and I would definitely recommend them. I am not sure why some of these other costumer's are writing such bad reviews, this place was great read more

Rude as heck. Refused to give a price though she was holding the items so knew exactly what was involved. But just rude in all her interaction. Who needs it? I haven't even seen the results yet but really concerned read more

Disappointed in the lack of professionalism. Manager was condescending to myself and the seamstress. I could go on , but that is enough.

Don't trust them with your garments people. The service sucks and the staff are rude. Dropped a pair of expensive short trousers that had some spots that I pointed out need addressing. Definitely did not attempt to clean the spots, just dry cleaned right over them. The trousers had an underlayer that needed pressing, and they returned them with unbelievable wrinkles... think jacked-up accordion. read more

The sparkle cleaners' employees on Drachman people are excellent and I admit scratching my head in wonder reading your reviews about poor service. I look forward to seeing them and pass probably three other outlets to go to the one I started with just to see Evelyn and the gang are. They usually come out with my Finished laundry and don't need a ticket. They rarely ever yell at me which is nice.,too. I was in a car accident last year and left some stuff At their shop and went and got and got it back over six months later. I was there without a ticket, no problem. They seem to understand my filing and finance system which is impressive ,considering I don't understand it myself. They've never lost a thing. And dryCleanings is one thing I don't have to worry about really. and I don't do delivery or anything. I like to stop by and see the Smiling pretty faces. read more

Never write reviews but I had to warn people about the terrible service at this cleaner, after spending time trying to get through to someone, they basically told me too bad so sad and that they are incapable to making a delivery mistake after my two pairs of dress pants, nice dress shirt, and tie were sold and dismissed. This place has costed me more than I want to admit now, do yourself a favor and go to a real business that cares about quality and customer service, what a joke. read more

Very rude girl when I only stopped by to ask what the price was for a duvet. "Starts at 45" Ok, we went back and dropped it off. Decent price, but they deflated my Tencel duvet in one cleaning. Extremely disappointed. read more

Although this is not my first choice for dry-cleaning it is my mother's choice so I that's why I tend to go here they are rather expensive and sometimes when I pick up her items they do appear as if they were not pressed very well. Personally I would select a cheaper cleaners especially if the work is not going to be is great and up to standards. Although some items that she had especially expensive dress they actually did a pretty good job that's why I'm in a go ahead and give him three stars. read more

Sparkle Cleaners - Drachman - Been around for a long time - Laundry Services Near Me - Tucson, Arizona

Awful service, almost lost my $400 suit lol they said they didn't have it. Kept pushing for it then Voila! They found it! never again

The staff was friendly and helpful. It was easy to drop off the suit I needed dry cleaned, and I picked it up the same day. The only reason I am giving it one less star, was because I was going there for the drop off service. But they do not deliver downtown which is soo close! Otherwise great service, and price! read more

I had been somewhat satisfied with their service prior to today. It was a cold and windy morning and I arrived to pick up my items. The attendant took my information and in the process a gentleman arrived after I did and she stopped providing service to me so she could process his drop off. The time it took her to help him was about the same amount it took to get me out of there. Another kind attendant came out to assist me while I was waiting and the other attendant stopped her and told her she was already helping me....which at this point wasn't true. Customer Service is lacking and I'm disappointed. I will use Sparkle Cleaners, just not this location. read more

Very poor quality masks. Stitching came apart. No nose closure material to seal nose. $7.00 is excessive for this poorly made product. Regional Manager Ed refunded the purchase. These were an early design. I will see the current design if they are delivered to this Swan/Sunrise location tomorrow. read more

THEY LOST a priceless item for my husbands suit for our wedding. They claimed it was a production delay for days then finally called to tell us they likely sent it home with someone else or they lost it. They didn't offer to compensate us for a replacement either. Terrible experience read more

There's no set price I guess. I took them 4 shirts that was made for my daughter who passed away last year that I needed washed that I needed washed. I took them 4 shirts that was made for my daughter who passed away last year that I needed washed. Asked the lady how much it would cost she said she could not give me a price. She gave me a paper and told me I could pick up my clothes later on that day. She said if I needed the prices I could go and screenshot shut off of the code. Didn't have my phone in hand so I just left.She dident even offer to scan the code for me so I can see price. REAL CAREING. read more

I RARELY give one star to a business, since I think that it's to harsh! BUT I am going do to so for this location. I had such a good experience with them last time that I thought I would use them from now on. WRONG! Day 1: So here's how it went down, I dropped off 3 items of clothing on a saturday morning, the man behind the counter said they would be ready by 3pm that day. I ended up not picking up the items till monday. Day 2: So I walked up to the walk up window and a lady asked for my ticket and I gave it to her, and she went back in for a minute then came back out and said "The items are not ready." I told her I had dropped them off on saturday and repeated what the man said about being ready on saturday. She then mumbled something and went back in and started looking for the items again. I could see her in the shop just wondering around. Next thing I knew the same gentlemen who help me on saturday had my tickets in his hand, and said he can't find the items. When did the switch happen? I thought you were suppose to follow through with customer service, and not get passed on to other employee's. After what seem like eternity they finally found 2 of the items and told me they couldn't find the 3rd. And that he would call me that evening because he knows its around somewhere. I still had to pay full price for the 2 items no discount, but I wasn't upset with that I was upset because I wasn't leaving with my original items. And I got passed off. DAY 3: I return and they proceed to tell me they tried calling me but I got no call, and they Lost my item "We can't find it." Now what am I suppose to do? The gentleman told me he would call once they find it. That's not an answer I want to hear. read more

What a disaster...I had been a loyal customer mainly due to the location of the cleaners. I have a VIP bag and dropped of my clothes knowing full well that I had 12 shirts & 6 pants, enough for their 3/for discounts. I totaled up the charges- 3 shirts for $5.70*4=$22.80, 3 pants for $10.95*2=$21.90...so $44.70 was what I was thinking & the bill was over $59!!! I asked why it was so much & Santiago, the king of smirking & bad attitude told me that they had to dry clean some items & that dry cleaning was 3/12.95. I was then basically told that if I wanted my clothes that I would have to pay the amount on the bill. I asked to speak to the manager & they called him & gave me a $3 discount. I told them that they were losing a customer for life & Santiago once again smirked and was happy to be rid of me & my business, forever. P.S. I went to Shaffer Cleaners on Campbell & they signed me up for their VIP service which includes home pickup & delivery. So much for the Sparkle convenience factor. read more

It's been three years since my first review, so I think an update in order. Anything new besides the road detours on Stone? Well, note really, but I do have some tips! If you drop your items off before 10am, they can have them ready for you the same day. They also have a VIP service, which is free of charge. You can sign up for it by creating a personal account and setting up an auto-charge. They provide you with a dry cleaning bag and you can drop off your items 24 hours a day. And like I said, the VIP service doesn't cost extra, so if you dry clean often...I say sign up! My clothes are always ready on time, I've never had a missing item and they're a green business. Dry cleaning is obviously a chemical heavy process, so knowing that Sparkle Cleaners is doing their part to be earth friendly is worth paying a little extra. read more

I would like to count the number of ways this place disappointed me: 1. I couldn't hear the teller person because you drop the clothes off OUTSIDE, and the traffic was just horrible. 2. The lady never told me how much money I would have to pay when I came to pick up the item. 3. The item did not look like it had even been touched. There was LINT on every part of my jacket, probably even worse then when I dropped it off. 4. For the quality of work they do (making the jacket worse) they are way too pricey. I got perfect service somewhere else for a fourth the price but that place is just too far for me to drive to now. Throwing clothes away and buying new ones might be cheaper than this shitbox. read more

Staff is always friendly and very attentive. I appreciate they offer same day service and also give you a laundry bag to drop off clothing after hours. read more

I would avoid this place. They quote you one thing when you check in your clothes and price changes when you pick it up. Spent $16.50 to clean a jacket I bought at Costco for $20.00. It would have been cheaper to dry clean a 2 piece suit. No thanks there are better places. read more

Dropped off the two dress pants off and I just learned that this place is pretty so EXPENSIVE! More than $11 for the total for two pants! I think it is ripped off. I don't think I would ever come back . This place is located in a nasty enivornment. read more

These guys are great. I'm very happy with the clothes I picked up and they even let me pick them up 20 minutes before opening! Nice staff and convenient location next to the tailor. read more

The hours of operation are getting shorter so they get 2 stars for that. I have cleaning done every two weeks (for a few years now) and have had no problems. 5 stars for that. Good, friendly employees. Solid 4 stars read more

They called me saying i never picked up a shirt in 4 months, so it will go for donation. True is, that this is another piece they lost and now they found. I was in the store many times in these 4 months and I never took only one piece for dry cleaning. read more

DO NOT GO THERE!!!!! I dropped off 4 shirts recently here because my normal dry clean joint was temporally closed due to improvement. Out of the 4 shirts, 3 of them are poorly pressed. Looked as if someone doesn't care and just threw the whole thing into it. My favorite shirt is completely ruined. In addition, the staff show no respect to the customer, and they are very expensive. I will go there next Monday, more updates to be followed. read more

Went there for the deal of 3 shirt for 6 dollars I asked the cashier about the price but they would not tell me they would charge extra for suit jackets when I came to pick them up they gouged me on the price and there was a faint stain left on my white jacket that wasn't there before. read more

Great Job as always! Fast, efficient high quality service at a good price. Very courteous and friendly staff. Evelyn, the manager at the Stone & Drachman Store is excellent; she runs a tight ship! read more

These people are wonderful! I needed to have a wedding dress cleaned. I had called several cleaners and they said it woild take 2 to 3 weeks. This was a Monday and I needed the Dress by Saturday. They cautioned me it would be over 200 dollars which I expected. They called me early Friday morning, the dress was ready ahead of time. When I picked it up, the bill was only 144.00! Wow and thank you so much! read more