I specifically requested a deep clean of an empty apartment. I purchased a 3 hour service for a small and empty 2 bedroom that was to cleaned by the building. When the cleaner arrived, an hour after the service was confirmed for, I walked them through the apartment pointing out the areas I wanted them to focus on - inside of kitchen and bathroom cabinets, windows, bathroom including inside of the shower, etc. 3 hours later I returned to only clean floors. I had to clean everything myself. No one from the company followed up on the service. Not worth it, even considering the competitive pricing. read more

I have never had a better experience with a cleaning service than we did with Sparkle Clean Team. The person who came to clean our apartment was punctual, professional, and worked FAST. She did more in 3 hours than other services have done in 4 or 6, and it was the most thorough clean we've ever gotten: She moved furniture to clear debris and mop/vacuum, every crevice of the inside of the microwave was spotless, the grout in our bathroom is sparkling white again, and she took out the trash and recycling when she was done. These are things you might expect from a cleaning service, but let me tell you, it's rare to find someone who does it ALL thoroughly. The price is also better than you'll get with a service like Handy, for example (and someone from Handy stole all our silverware, so we never used Handy again.) read more

Super responsive and the cleaners have been great. Right on time, effecient, and pleasant.

Piotr and his team did a great job! I wasn't on-premise but left a key for them to get into the apartment, they had no issues getting into the apartment and cleaned it thoroughly from top to bottom. I was really happy with the work and hired them again for a second job. read more

Outstanding experience! Had an extreme situation a serious deep house cleaning was needed for a relative with disabilities. I cannot overstate how filthy the place was. Sparkle came in on very short notice and did a fantastic job. Great communication. I liked them so much, I'm going to schedule regular cleanings with them. Highly recommended! read more

I recently booked an appointment with The Sparkle Team Inc for a home cleaning via a Living Social deal. I wish that this review was about their cleaning service, but unfortunately, I didn't even get to experience their cleaning because of their poor customer service. When I booked this deal, I wanted to be sure that they could come and clean my apartment without having additional issues to worry about. I'm fully capable of cleaning my apartment, but I was having house guests come to visit and having to prepare a few other things. When I have used cleaning services in the past, even through Groupons/Living Social/online deals, the employees always show up with a power vacuum and outline the services that are not included--things like inside refrigerators or laundry. I received an email a few weeks prior to the service inquiring about what cleaning supplies I had and what services were requested. That should have been my first warning sign. I stated that I only had a few supplies and that I didn't have a vacuum and the company should be prepared to bring supplies and a vacuum. (I know you see where this story is going). Surprise...the cleaning lady showed up with nothing. After calling the company to explain that I had specifically stated that I didn't have a vacuum, the representative with whom I spoke stated she never received that correspondence. That same email had my address in it though, so I know she received it. Regardless, the cleaning representative showed up unable to do anything and was sent away. Eventually, after arguing with the company, I was given a refund for the services. I was very surprised about how unprofessional this company was. I can't think of anything that would make me consider using them in the future, especially when I have had positive experiences with others. read more

We've tried several cleaning companies and Sparkle is the best so far. Great cleaning professionals, always on time and my place is always left Sparkle Clean = ) Highly recommend their services. A++++ read more

Had a very quick response and was able to arrange for a cleaning that very same week. I am a first time mom with a newborn, in need for specific cleaning projects within our apartment. Zaneta arrived on time, was very friendly, and did a thorough job. She was really approachable when asking her to do a task we hadn't initially talked about. Everything was spotless and our windows never looked better. Would definitely use sparkle team again and highly recommend zaneta. read more

Though I used their promotional offer for first time customers, I still think I received a really clean service! Our main focus was having the bathrooms (2) scrubbed and cleaned and floors mopped, we were surprised at the level of overall cleanliness. I had not expected my trash to be taken out, so that was a small treat as well. I would totally request their services again. The rate (even without the promotion) is fair compared to quotes from 6 other devices in my area. read more

Quick response and effectively communicated any last minute updates. We were able to reschedule for the soonest available time. Christina, the cleaner, was very sweet and did a great job tackling the problem areas in my apartment and providing a deep clean. Would use again and recommend to friends. read more

I have been having someone from Sparkle Clean Team come, approximately every other week, for several months now. They are super easy to book with; Pauline always works to accommodate my schedule. The women that she sends (usually Ewa) have always been extremely nice, punctual and conscientious. They leave my place in great shape. They've also been very considerate of my cats, one of whom often feels he needs to supervise the whole thing. I highly recommend these folks! read more

Sylvia did a beautiful job! I moved out of my Co-Op and I wanted to get it clean for my new tenants. She was on time, professional and did a great deep clean of my oven and over 900 sq ft of wood floors. Communication with owner through Yelp was A+++. read more

Sparkle Cleaners for me, was late each of the 3 times she cleaned my home. She never completes tasks but wants to be paid up front. I tip as much as $50, only to find that since I am crippled and cannot always check her work, she always half does the kitchen, leaving the refrigerator half done with a lot of grime left over. She never cleans off the table, and in my bedroom, it was hit and miss. She tells me that she has to go and will return but never does. She promised to return to complete cleaning the refrigerator, and table.. In the bedroom, she dusts half of one table, but completely misses another. Trash is left under the bed. When you call her back, she promises to return but never does. I pay her well, tip her and each of her workers. I shan't ever use her again and think you should listen to me. I think she is a respecter of persons but those of us who are understanding, she takes advantage of us. only one star read more

The absolute best cleaning experience we've ever had, and we've tried a number of companies! We have used a few of their cleaners and all of them have been excellent. Very detailed and thorough, careful with our home, kind to our dog, and they pay attention to things that other cleaners miss. The company is very professional and easy to schedule with, flexible when we need to change dates, and overall extremely customer oriented. Cannot recommend highly enough! read more

Aneta has been our go-to Sparkle cleaner for almost a year now and she's fantastic. Not only is she always on time, she does an outstanding job. Right from the beginning I felt safe with her in my apartment - she's very good about making sure to work around artwork, fragile furniture, etc. I provide all the cleaning supplies and she works her magic. Aneta truly leaves my place sparkling. Pauline is also very easy to get a hold of and is super flexible if I need to change a date/time. read more

My deep clean for a 2BR/1BA apartment was beautifully completed in about 5 hours, and I enjoy monthly cleanings from Sparkle Clean Team (takes about 4 hours). They are professional, on-time, and thorough for every cleaning. I provide most of the supplies because I am particular about what products are used in my home. Overall, I would recommend the service. read more

Easy communication and scheduling, competitive rates, SPOTLESS apartment after 3 hours. I will be using again!

The lady that was sent to do our home did an outstanding job. I asked for 2 people but they only had 1 available. This lady was not human, she was a machine. Never even complained once. I felt so bad for her. She cleaned the entire house. 4 bed, 2bth, 4 levels. My basement never looked so good. She did a phenomenal job. Outstanding. I will definitely hire them again. I just wish I had gotten her name. read more

Have a two bedroom/two bath and purchased a living social deal for a 3 hour cleaning service by Sparkle. They did such an amazing job! I've tried a few cleaning services over the last couple of months and this one definitely stands out for being very thorough. Pauline did a good job with the scheduling and Kate with the cleaning. I have absolutely no complaints :) read more

We've used Sparkle Clean team once and will definitely be using again going forward. Setting up an appointment was super easy, and Krystyna was pleasant and very thorough. I've never seen our oven so clean! Thank you!! read more

I had a very good experience with Sparkle Clean Team. I was very impressed by their punctuality, efficiency, and quality. The cleaning was very thorough. read more

Alice is the bomb! My office tried a couple cleaning services in the past which were OK. She represented Sparkle well and is now our main lady. She comes in twice a month and always does a stellar job. read more

Quick to respond, punctual and very sweet cleaner. Would recommend and plan on continuing with their service.

Professional. When I call for an appointment someone always answers promptly. They are able to schedule an appointment to meet my schedule. The cleaners showed up on time. Cleaning was what you would expect from a house cleaner. They take credit cards. They email you the receipt. read more

My apartment was just cleaned about 10 minutes ago and I had to jump onto Yelp to give a review. My apartment has NEVER looked this good.The girl who came was so sweet and kept asking me if there was anything else that I wanted her to do. My bathroom and kitchen are literally sparkling right now. She was also very careful with my things. I highly recommend this company. read more

I have been using Sparkle for about a year now and I really like their work. If you are looking for a reliable and good service, you should definitely use them. The two women who come clean our place always do a very good job and are pretty thorough. The place always looks a lot better. The price is great for the work they do and it is always easy to get a hold of Pauline! read more

I used Sparkle Clean Team for the first time this past week. They came on time and went right to work. Monica was the person that came to help us and she was great. She was detailed, very pleasant and so quiet, as I went about my own business, she just kept working. I have never had a professional cleaner and was so happy that I am going to see if I can fit this into my budget more often! What a treat to have a nice clean home! read more

I bought a 3-hour cleaning through Living Social just before I went on vacation, so I could be sure to come home to a super clean and organized apartment. My cleaner arrived at 8 a.m. on the dot, got right down to business and stayed the full three hours, and the place was spotless when she left! I supplied the tools and potions, but she brought some of her own stuff -- my bathroom has never looked and felt surgically clean before, and I'm not exactly a slob. Was also pleasantly surprised to see that the burner caps and grates on the gas stove were not burned forever, after all -- they looked new when she was finished, and I had never even thought about asking her to try to clean them. Ver satisfied --I will definitely hire them again. read more

I highly recommend Sparkle Clean Team for their cleaning services. All the staff does a great job, especially Magda! I am highly allergic, especially to mold, and they really do make my bathroom sparkle. In addition, Pauline is easy to reach by text, and she is flexible about scheduling. The price is reasonable, so I wish I could have them come more than once a month, but time does not allow me that privilege. read more

I bought a 4 hour clean through Amazon local and I'm very pleased. I came home to a spotless apartment and the cleaner had addressed everything I asked to be cleaned specifically, ie inside my fridge, toaster etc. read more

I bought 4 hour clean through Amazon local and I was pleased so I hired them to come and clean regularly. Once they got the regular schedule, the cleaning was very bad. I made a complaint, hoping next cleaning will be better but it got worse. I canceled the service and will not be using them again. I would not recommend this company. I'm very disappointed with them. read more

i have had my 1st opportunity to use the sparkle clean team this past week and it was the best decision i have ever made. i am a bonafide pack rat and work 90hr weeks. i have gone through many cleaning ladies, companies and garbage throwers who have done nothing but just pick and throw or waste time to earn a buck. this service came in assessed my tornado and got to work post haste. whatever i was missing they filled (i.e hangers and bins- charged accordingly) and meticulously arranged and organized not only my small bedroom but my entire life in the process. i nearly cried. it was a sincere mission from hell and an embarrassment which they handled with care and integrity and without judgement. they relieved a stress that i otherwise could not have done alone. the service was prompt, punctual, and precise. i could not have asked for better or cleaner service. read more

Pauline and the Sparkle Clean Team rock! I never write reviews, but Paulina is such a great businesswoman--- organized but down to earth. We text and she processed my payment by text as well which works great for my busy lifestyle. I had them clean for me twice in the past month and my place was left to look like a hotel. I don't Even know how to make my bed look that good! They cleaned, dusted, scrubbed, and put my clothes away. I highly recommend!!! read more

Very happy with the work that Sparkle does! They're very detailed and after they come I always like walking around my apartment and looking closely to see just how great of a job they did. They don't miss anything. And the cost is so reasonable! Even lower than private independent cleaning women I used before. read more

I have been using the Sparkle Clean team for over 3 months and I could not be any happier. I am completely satisfied with the work that is done and the staff is very professional and friendly. read more

I have been working Pauline and her team for years. I can't tell you how much I appreciate her team's professionalism, attention to detail, and reliability. They consistently do outstanding work. I'm thrilled with their service and highly recommend! read more

I have been using sparkle cleaning for a year now and have been consistently pleased with results. I have someone come once a month and it really makes a difference. The prices are reasonable as well and Pauline is so easy to contact via text! She is very flexible with last minute requests and changes. read more

Let me first say that this experience of using Sparkle has been amazing from the first second I booked their new customer special online. It was after 9pm this past Friday night. I sent a text to the phone number on the website to schedule just because I didn't want to forget to book something. I did not expect a reply until Saturday morning/afternoon. Before I could even put my phone down, I had a reply and a date scheduled for today (Monday). The cleaner Marta was early and had my (embarrassingly to admit) pig stye of an apartment, sparkling clean, looking and smelling amazing in 3 hours! I have booked another appt in two weeks time and am looking forward to always having a clean house with the help of Sparkle Clean Team! Thank you so much!! Looking forward to being a loyal customer if the service stays as amazing as it has been so far. read more

Pauline and the Sparkle Clean Team was so wonderful with scheduling (she was super responsive to my inquiry submitted via their website) and they did a great job cleaning as well. I could not be happier. I will be using them again in the future. read more

I love being able to text or email Pauline. The communication is great. And I love being able to pay with Paypal. The cleaning service is wonderful. I've recommended to a few friends and co-workers already. read more