1. Sparkle Car Wash

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Harvest, AL

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Sparkle Car Wash

3.0 (1 review)

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6 years ago

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Motorcity Detailing - Poor PPF install

Motorcity Detailing

(7 reviews)

I would just like to say what a pleasure it was to deal with this company. Start to finish the…read moreworkmanship, pride, and communication was OUTSTANDING. I had a wonderful experience with Motorcity Detailing. Dylan was very professional, answered all my questions quickly, and was able to accommodate my schedule. He was also able to schedule me for an appointment very quickly. Unfortunately, my car sustained some mold and mildew from a leak. Cheverolet repaired it and recommended Motorcity Detailing to me. Right from the initial phone call up till picking up my car I felt comfortable with this company.  Dylan was concerned about me riding in a vehicle that contained mold. He had me bring the car to his shop vs him coming to me. He was concerned about the temperature and rain that was coming. He wanted to ensure it dried properly. Now that's outstanding business! He's caring, compassionate, considerate and that was above and beyond the call of duty. He could've cleaned it and not cared what happened. But NO! NO! NO! Not Dylan this man has integrity!!!!! He has heart I got a full interior & exterior cleaning service done. My exterior was covered in tree sap. When I picked it up I never saw such a rich shine filled with luster and the depth of color was never like that before. My car feels smooth as glass, it's so clean, it smells amazing, and that ugly mold is gone. I can't get over how he has my interior seats, dash, visors, console, floor, door panels, handles and tires spotless and looking brand new. I'm blown away!! My car looks and feels better than when I purchased it. Upon pickup he took the time to explain everything he did in detail and I am very happy with the experience. This is by far THE BEST DETAILING SERVICE I'VE EVER USED & HIGHLY RECOMMEND!! You can reach Dylan at 256-919-2024 or book online at Motorcitydetails.com Definitely going to be a repeat customer! Best of Luck Dylan and Blessings for continued success! ~Kelly~

Total bummer. Had two cars detailed at my house a few weeks back and left a 5 star review - over…read more$1000 in work. After my overwhelmingly negative experience with the the owner today for a follow up interior detail I had scheduled for a week, I withdraw that review. I am trading my car in today, so of course trying to put my best foot forward to get the best price. Had the exterior done by Motorcity, and while not perfect, it was good enough for this trade appraisal. Made the appointment, paid the deposit, got the receipt, got the job number. Today, 20 minutes after Motorcity was supposed to show up and failed to do so, I call. The "guy" on the phone today starts giving me some excuses about not confirmed, etc - so I gave him the receipt/job number, the day I made the appointment, the day they sent the receipt, etc. They took my money, I expected the service and was counting on it, since my appraisal is today - the last time they serviced my cars they were over an hour late, but I let it go because the young man kept me informed. When that excuse did not work, the "guy" today then says it is raining (it is not) so they are not coming out - I said that they had never let me know that, not contacted me, and left me hanging - I said it was also just an interior detailing (the car is in the garage) so I did not understand the weather issue. He said it did not matter and he could not control the weather - never apologized for failing to extend the courtesy of a call. By the way, rain was forecast all week, so they could have called or texted at any time. Additionally, today, there was no rain from 1030 - 1230 (appointment was at 1030) and only 0.4" in the last 24 hours! Not sure how that prohibits an interior detailing, but I am confident it did not affect the phone services that would have allowed the simple courtesy of a text!! I was stunned that they took my money, but never let me know they were not coming - took off work to be there. He then said he would refund my money, but not even a simple apology or offer to reschedule - unreal. So I asked to speak to his manager and he tells me he is the owner! That lost my business right there. The last man that helped me was courteous, understanding, detail oriented and kept me informed via text and phone (so at least he knows how that device works). Unfortunately, this is a case where the employee does not reflect his poor leadership/ownership - totally left me hanging with no recourse. i was counting on them, and they let me down with no communication. If I had not called, I would have waited around all day on them. Simply disgraceful customer service. Grade: F

Sparkle Car Wash - carwash - Updated October 2026

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