I liked WCW! Primarily because it didn't scratch my vehicle (I'm looking at you Mr. Carwash!). My…read morepoor vehicle had not been washed in a month of Sundays and I was so happy to try out WCW last Sunday (pro tip: enter like you are going to Buffalo Wild Wings and hang a right - WCW does not have an entrance directly connected to 72. I didn't peruse their menu of options b/c I just spoke with the sweet young attendant there and told him I wanted a basic car wash with Armor All on my tires. I'm pretty sure he said that combination was not an option unless you get one of the upgraded packages with all the extras I never want and he sweetly asked "Is this your first time here?" to which I replied, "yes." Anyhoo, he said pay for the basic and I'll have the guys upgrade you to the Armor All add on. SCORE! :D I didn't see or hear about any free towels and sprays, but I didn't need any either and yes the vacuums work great. Another bonus is no, I repeat, no people blaring their radios. It was a peaceful, lovely experience and even had a Theme Park feel (think Disney World, even though I've never been there) as you drive thru with all the colors and brightness around you - yes, the simple things delight me. Anyway, do try WCW, your car will thank you!

Great service! William was so nice and attentive to our car needs. Definitely will be coming back!!read more

Good car wash, vacuums have good power and there is a limited amount of detailing tools/ sprays…read moreprovided. All in all a quality place for a car wash

Good car wash. No issues. We have been members for a long time for a couple of vehicles.read more

Visiting from out of town, on a tight schedule, and needing my mom's car detailed for selling,…read moreDylan took care of the matter. He is very professional, constant communication regarding appt, and went above and beyond of what was expected. As an independent, I highly recommend him. I will close with the convenience of him coming to the home vs dropping it off at a car wash for a full day vs a couple hours, the pricing was not any different.

Total bummer. Had two cars detailed at my house a few weeks back and left a 5 star review - over…read more$1000 in work. After my overwhelmingly negative experience with the the owner today for a follow up interior detail I had scheduled for a week, I withdraw that review. I am trading my car in today, so of course trying to put my best foot forward to get the best price. Had the exterior done by Motorcity, and while not perfect, it was good enough for this trade appraisal. Made the appointment, paid the deposit, got the receipt, got the job number. Today, 20 minutes after Motorcity was supposed to show up and failed to do so, I call. The "guy" on the phone today starts giving me some excuses about not confirmed, etc - so I gave him the receipt/job number, the day I made the appointment, the day they sent the receipt, etc. They took my money, I expected the service and was counting on it, since my appraisal is today - the last time they serviced my cars they were over an hour late, but I let it go because the young man kept me informed. When that excuse did not work, the "guy" today then says it is raining (it is not) so they are not coming out - I said that they had never let me know that, not contacted me, and left me hanging - I said it was also just an interior detailing (the car is in the garage) so I did not understand the weather issue. He said it did not matter and he could not control the weather - never apologized for failing to extend the courtesy of a call. By the way, rain was forecast all week, so they could have called or texted at any time. Additionally, today, there was no rain from 1030 - 1230 (appointment was at 1030) and only 0.4" in the last 24 hours! Not sure how that prohibits an interior detailing, but I am confident it did not affect the phone services that would have allowed the simple courtesy of a text!! I was stunned that they took my money, but never let me know they were not coming - took off work to be there. He then said he would refund my money, but not even a simple apology or offer to reschedule - unreal. So I asked to speak to his manager and he tells me he is the owner! That lost my business right there. The last man that helped me was courteous, understanding, detail oriented and kept me informed via text and phone (so at least he knows how that device works). Unfortunately, this is a case where the employee does not reflect his poor leadership/ownership - totally left me hanging with no recourse. i was counting on them, and they let me down with no communication. If I had not called, I would have waited around all day on them. Simply disgraceful customer service. Grade: F

Not anymore. Twice now in the past month I've taken my car through the tunnel. However, I don't see…read morethe water beating up on my windshield. It's like they are not putting wax on your car twice that's happened however, they do clean it good after you get it out if you give them the full service, but I want wax on my car. And I guess that's all I have to say about this.

I purchased a package to have my boyfriend's truck completely detailed inside and out. It was…read morenearly impossible to get in touch with someone to schedule a time to have it done. When we finally got it in they claimed it would take 3 hours it took 6 hours. When he got his truck back it still had wax spots all over it. The dash vents and navigation screen were still dusty. The seats had stains from the cleaner on them. Overall very disappointed in the quality of the service. We will definitely not go back or recommend them to anyone.

Just amazing and the owner is Awesome They really do great work and clean every nook and cranny.read more

My review is mixed as the work was done very well. The 2 was given because the person at the desk…read more- Destiny - was extremely rude and unpleasant with myself and other customers waiting with me. Destiny made comments such as, "I'm just done with all these people" and "I'm over all these people" when we asked when our vehicles would be completed. My understanding is the the one gentleman had been waiting over an hour and a half - two hours past the time he expected and she was mad he asked for an update? When she went outside, my family members that were waiting for me in their car, heard her talking about me to other employees and other customers! This is UNACCEPTABLE. In addition, she made an error in checking me out, so she told me I would not be charged for the addition. After I left - without notifying me - she charged my debit card the addiontional charges. When I called to ask why, I was hung up on three times in a row. I sent a message to the text message and asked the question; her response that she should have asked management first and she was going to charge it anyway. Again - UNACCEPTABLE! I was not even told this before they charged this to my card. We have a second vehicle to get done. After her rude and unacceptable behavior and the way she talked about me, I will find another business establishment. I hate it for the employees that do the work. She ruined it for the us all.

This is a new carwash in the Clift Farm shopping complex in Madison. They were doing a good…read morebusiness today! Likely due to the drought we are in and the amount of crazy dust all over the place. There's no attendant at the payment kiosk which suits me fine. The payment options were numerous and for some reason it takes 3-4 taps to get your selection to "take" on the touch screen. Grrrrr! I was happy the carwash cost $10 and included ArmorAll tire treatment, because usually adding the tire treatment tacks on several dollars and here it was included in the $10 price. There was one young man working the pre-wash section before you pull into the actual car wash. He did a good job, however, he didn't offer anything such as the car air fresheners you get at some carwashes or some lint free towels. The wash itself was great! It's fun to try a new car wash and cute rubber duckie on the ledge as you exit the wash was adorable. They had adequate vacuum bays and there were no patrons blaring music [thank the Lord!]. I didn't take the time to vacuum. I saved my receipt in case I can use the vacuums in the future on this day's payment. There were no signs indicating that, I'm just basing it on other carwashes in the area. Do try Super Duck! Unlike two other carwashes I did not experience any scratches in my car's paint. YAY! That's a win for sure!

I normally don't write about my first visit somewhere if it isn't a good experience--I normally…read moregive them another try and then write about it. I don't know that I will be back, though. I have a subscription to another car wash down the road. My mother is visiting for the holidays, and she had salt and dirt all over her car. I used that as an excuse to perhaps see what I was missing with this place. I'm not missing much. I didn't get a shot of their menu...but I selected the $25 "ceramic" wash, which is one under their best at $30 and about three better than basic service. I was happy rolling through. Their vacuum area was in good repair and stocked with some limited supplies. That was nice. I drove on home (4 miles away) and took a look. The tires were not shined uniformly. Also, there was water spots on the chrome areas. Not what I expected from a $25 Carwash. Minus one star for price...expensive. Minus one star for being a little difficult to get in from US72. I didn't know if I was headed into Valvoline for an oil change or Ducks to get a wash for a moment. Minus one for the half-way wash and finish. I would have gladly taken it down the road where I have my subscription and it would have been just as much...and look much better. I don't think I will be back here.

Updating my review. The place has gone downhill! The folks are friendly, but the Carwash isn't…read moredoing its job. I have a subscription to the best wash they offer. I pulled through, vacuumed a bit, and drove home. I went inside and had some food. Came back out and noticed my car is still nasty. It wasn't a mess going in, but have a look and judge for yourself!

This car wash does not provide bug scrub, multipurpose cleaner or towels…read more Mat cleaner was broken. One star because the vacuums are powerful.

Just an extremely unprofessional experience. I tried to book through their website twice and never…read morereceived a response. I finally gave them a call to try to set up an appointment and was informed that they "don't book online anymore." That's problematic since their website says nothing about that and directs visitors to an online booking page that lets you submit all your details and then tells you someone will reach out to you. In the course of trying to set up the appointment over the phone I was asked to repeat myself about 10 times before I just gave up and hung up the phone. Not sure if the guy on the phone was busy doing something else or just had headphones in or what. Anyway, found another service locally that I was able to book with online within about 60 seconds of getting to their website. Couldn't speak to how well they clean cars, but it if it's anything like how the book appointments I'd assume you're going to be disappointed with that as well.

1. Damaged vehicle 2. My windows and tires were in fact not…read morecleaned. Maybe their upper tier services are better... but the standard wash is just a normal car wash with a vacuum service and a few individuals that wipe down the car at the end. I understand we all miss things, but this was glaringly obvious and not resolved. A nice looking store front and website but service did not match.