This place was the best in town - now it's the WORST. AVOID THEM if you wish to keep your sanity…read more They are FRAUDS and will absolutely steal your money. I'm actually amazed at the level of incompetence and lack of customer service. They HATE their customers. Like truly hate them. It's appalling! But man...would make for a good TV show...

I think Extreme Clean has seen better days. Either the "select your wash" and pay screens are…read moremissing something or I am. I paid ~ 9.00 for a basic with two upgrades but couldn't select my upgrades - whatTheHeck? A couple of moments of goodness, the guys did push my side mirrors in prior to entering the wash and they offered me a complimentary towel, and actually tossed two my way, they are like lint free paper towels. A thoughtless customer was BLARING her car stereo which all the vacuums would not drown out. It was sooooooooo annoying. You would think the company would put up signs stating 'do not blare your music morons!' like the goo goo does on south parkway. The vacuums are no where near the quality of the drive thru car wash near the "new" Wal Mart on 72 west near County line. And the place was generally run down. The staff at the other place by wal mart are way friendly, offering to help in any way, for example they will offer to run your mats thru the cleaner, free of charge. If you love listening to other peoples taste in music at way over the normal Marshal amp at a Metallica concert volume, enjoy paying for add-ons that you don't know what you're getting and using vacuums that increase the time you are exposed to extremely loud music of other people's selection because you have to re-vacuum the same spot a million times, you've got your new place. Enjoy!

Great service! William was so nice and attentive to our car needs. Definitely will be coming back!!read more

I haven't quite figured this place out. The location on Hwy 72 Huntsville behind Circle K indicates…read morethey open at 8:00am on Saturdays. I've gone there several times on a Saturday closer to 8:30am and it was closed. The vacuums are hit and miss. Typically, I end up driving to 4 or 5 vacuums before I find one that works. The pay station where you enter seldom works the first time you insert a credit card. Someone has to typically come from inside to assist with getting the gate to open. I just don't feel this location is managed well. You could say it's always hit or miss when visiting this location

Good car wash, vacuums have good power and there is a limited amount of detailing tools/ sprays…read moreprovided. All in all a quality place for a car wash

Venue is under new management, customer service and knowledge towards addressing there lack of…read moreservice in handling monthly car wash service and maintenance issue of there equipment are extremely lacking. Be aware if you cancel you monthly membership , obtain a receipt to show you cancel right then . If not they will charge your credit card , within the billing cycle then refuse to reverse the charges . ( " Oh I don't know if you really told us you wanted to cancel" ) . this venue doesn't use the health and safe protocols regarding COVID-19 , ( distancing nor mask) so if you have health concerns exercise caution. Once the general management change over this " s..t show " is the dump. I would recommend " Watercress Car Wash " Veteran owned and operated " , 2 blocks away...

horrible, sloppy work and damaged vehicle. ultimately a waste of time and money. PPF and tint…read moreinstall failed and both had to be removed.

Total bummer. Had two cars detailed at my house a few weeks back and left a 5 star review - over…read more$1000 in work. After my overwhelmingly negative experience with the the owner today for a follow up interior detail I had scheduled for a week, I withdraw that review. I am trading my car in today, so of course trying to put my best foot forward to get the best price. Had the exterior done by Motorcity, and while not perfect, it was good enough for this trade appraisal. Made the appointment, paid the deposit, got the receipt, got the job number. Today, 20 minutes after Motorcity was supposed to show up and failed to do so, I call. The "guy" on the phone today starts giving me some excuses about not confirmed, etc - so I gave him the receipt/job number, the day I made the appointment, the day they sent the receipt, etc. They took my money, I expected the service and was counting on it, since my appraisal is today - the last time they serviced my cars they were over an hour late, but I let it go because the young man kept me informed. When that excuse did not work, the "guy" today then says it is raining (it is not) so they are not coming out - I said that they had never let me know that, not contacted me, and left me hanging - I said it was also just an interior detailing (the car is in the garage) so I did not understand the weather issue. He said it did not matter and he could not control the weather - never apologized for failing to extend the courtesy of a call. By the way, rain was forecast all week, so they could have called or texted at any time. Additionally, today, there was no rain from 1030 - 1230 (appointment was at 1030) and only 0.4" in the last 24 hours! Not sure how that prohibits an interior detailing, but I am confident it did not affect the phone services that would have allowed the simple courtesy of a text!! I was stunned that they took my money, but never let me know they were not coming - took off work to be there. He then said he would refund my money, but not even a simple apology or offer to reschedule - unreal. So I asked to speak to his manager and he tells me he is the owner! That lost my business right there. The last man that helped me was courteous, understanding, detail oriented and kept me informed via text and phone (so at least he knows how that device works). Unfortunately, this is a case where the employee does not reflect his poor leadership/ownership - totally left me hanging with no recourse. i was counting on them, and they let me down with no communication. If I had not called, I would have waited around all day on them. Simply disgraceful customer service. Grade: F

Well that has to be the most ghetto car wash experience of my life. We pulled up and paid $10.00…read more The drive through car wash looked like it was broken or that it didn't have any power. A guy walked out and didn't say much. He hand washed our car, then manually turned on the drive through car wash...needless to say we won't be back...

Not anymore. Twice now in the past month I've taken my car through the tunnel. However, I don't see…read morethe water beating up on my windshield. It's like they are not putting wax on your car twice that's happened however, they do clean it good after you get it out if you give them the full service, but I want wax on my car. And I guess that's all I have to say about this.

Awesome experience, very friendly staff, excellent result!…read more Couldn't ask for anything more

Amazing job and they gave me a discount because I am a Veteran. I will use them again and already…read moretold my family about them. You earn points if you join their club. I got my first point Friday and after you get 10 points rewards kick in!! For the job they do they are much better than a drive through that charges at least $20-25 and they hand wash your vehicle!

Updating my review. The place has gone downhill! The folks are friendly, but the Carwash isn't…read moredoing its job. I have a subscription to the best wash they offer. I pulled through, vacuumed a bit, and drove home. I went inside and had some food. Came back out and noticed my car is still nasty. It wasn't a mess going in, but have a look and judge for yourself!

This car wash does not provide bug scrub, multipurpose cleaner or towels…read more Mat cleaner was broken. One star because the vacuums are powerful.

Just an extremely unprofessional experience. I tried to book through their website twice and never…read morereceived a response. I finally gave them a call to try to set up an appointment and was informed that they "don't book online anymore." That's problematic since their website says nothing about that and directs visitors to an online booking page that lets you submit all your details and then tells you someone will reach out to you. In the course of trying to set up the appointment over the phone I was asked to repeat myself about 10 times before I just gave up and hung up the phone. Not sure if the guy on the phone was busy doing something else or just had headphones in or what. Anyway, found another service locally that I was able to book with online within about 60 seconds of getting to their website. Couldn't speak to how well they clean cars, but it if it's anything like how the book appointments I'd assume you're going to be disappointed with that as well.

This car wash is absolutely beautiful and stands above all other car washes. Their system takes…read moregreat care with each car, so much so that one of its major investors trusts his own cars to its care. It's a common trope for car enthusiasts to eschew automatic washes because they can cause swirls etc... I saw firsthand the results on the investor's brand new Rolls Royce Cullinan. There were no signs of any impact, even on the hood's matte finish, from going through the wash. I've taken my cars through several times now with amazing results. I'm so glad I found it. We just moved here from the DC area where we had nothing even approaching the quality of work and service provided by WashLab. Try it now. It's terrific!

Came here for the first time to clean my car. It was super close to where I needed to be. The basic…read morewash is $10. Free vacuums, spray cleaner and towels. The vacuums were decently strong, which is really what I look for in a car wash. I would come back here.

My cat looks a world of difference in a better way. The lights at the end of the wash was a lot…read moreoff, it started flashing the "drying" when it had completely spit me out lol. But all in all the was looks good. Vacuuming the car I will say the clown mask on the worker walking from the wooded area was funny to me but may not be funny to some, of course I am always prepared for surprises. The vacuum has great suction

For convenience, this carwash get 5 stars! It's within walking distance of our house. My husband…read morehas used it successfully several times in the last year. I think I am just cursed when it comes to drive through car washes! I didn't take the time to take a good look at my car after **finally** getting it washed here because I wanted to get in and out quickly. I did not even take the time to use the vacuum. Anyway, fast forward a few days, and I noticed extensive scratches on my hood. Fortunately, my husband's car fared well and his does not have any scratches from Extreme Clean. He drives an SUV and I drive a sedan for what that's worth. Anyway, I would not recommend this carwash unless you like to get your car scratched up. :(

Scratched my truck up. Said they would contact me but never did. Absolutely horrible service.read more