This is a beautiful resort. We were given a handicap room on the main floor (2nd) in the ocean…read moretower. It wasn't what we reserved, but the same rate. When booking, we were thinking the price wasn't too bad, forgetting it wasn't an all inclusive resort. There are three restaurants in the main side of the resort. We only ate at the buffet for breakfast. It was good, but not worth $27 per person. The pool bar had a small menu, that was pretty good. The pool was very large and the slide section was roped off, so it did not bother the rest of the pool area. The beach was not great. Only about 6 loungers, which were always full. The water is very rough and no lifeguards. What they don't tell you is that there is another side you can go with a very nice pool and much better beach. Go to the valet desk and ask for the shuttle to the golf course. This was pretty empty and we had it almost to ourselves. The downside to that is there was no open bar near the pool. If you go into the sushi restaurant they have a limited bar, but they did not speak English. I figured it out though!

Visiting Ponce for a day decided to get a resort day pass at the Hilton! Glad i did ! Relaxing by…read morethe pool side and beach . Kids had fun too . Our cabana waiter Alejandro was great !!!

Please don't ever stay here!! The most disgusting experience we ever had..more like a low class…read moremotel. The staff at night was rude flickering their fingers at you if they didn't want to hear your complaint. They have different rules according to your looks. The room was wet and very humid unless you kept the temperature at 55. We woke up soaking wet and grossed out. They have no ventilation in the bathroom. The room was dirty and the bathroom had mold. The rugs had stains that looked like blood and the lamp and tv did not work. I was charged $595 for three nights and an early check-in which resulted in them not making our beds...This was the worst experience we ever had in all the years of travel. I would give them 0 stars if I could. The front desk refused to give me a receipt and claimed they had to tweak my bill! They overcharged me and undercharged my sister-in-law for the same stay. This hotel needs renovations and training of an unprofessional staff. No one deserves to have to endure this musty and unclean experience for the high cost. Please don't stay here ever!!!

My group and I just had the worst experience with this place. The afternoon staff were rude,…read moredisrespectful, withheld info about our accommodations, and actively targeted us with differentiated rule enforcement. I get that there's a lot of anti-tourist sentiment in PR right now because some mainlanders have been complete douchebags and jerks. And because of that, I spoke with group about being respectful, following all COVID-related rules, and being good guests. We'd been on the island for 6 days before checking into Caribe Hotel with absolutely no problems whatsoever, until we got here. When we arrived before check-in, they allowed us to store our luggage in a meeting room. However, when we went back later post-check in my group was yelled at for going into the room (with the staff member there) because "we can't have this many people in the room". This was after my group was yelled at while quietly waiting against a wall in the lobby while I was getting the room keys, being told, "We cannot have this many people in here! You have to leave!". On our second night there, we came back into the hotel from dinner and the same staff person yelled at the group for forgetting to do the temp check and hand sanitizing. Again, we had no problem doing it - but the staff person's tone and volume were as if we had intentionally forgotten to do it. Here's the thing, though - I personally observed many people not wearing masks in the lobby, doing the temp check and sanitizing, and none of them were yelled at like we were. The kicker was the fact that at no point during our stay, until I called on the second night, was I informed that we were provided free breakfast as part of our stay. I even heard the same staff woman tell others that they did, but she never said anything to me. I checked my reservation, and there's no mention of it, so I figured that we didn't get it with our rooms. But we did, and we were never informed. That's breakfast for 20 people that I didn't have to buy for them elsewhere. The pool water was dirty and cloudy. The rooms looked like they hadn't been updated since the 60's. The location was out in the middle of nowhere. The one star is for the morning staff, who were kind and helpful. I would highly recommend NOT staying here.

Super great host that was perfectly attentive. It was our anniversary and it was a perfect stay…read more Thank you!

From the owner: The Jungle Lodge started out as a guest house that I built for visiting friends from far away and…read moreone thing led to another and several years ago, and one step at a time, it slowly transformed into a vacation rental. It was just a perfect fit! The property is in a naturally beautiful area, surrounded I by lush mountain rain forest. It has a river that borders the property, and the temperatures are always cooler by 10 degrees, it has surprising few pests because of local wildlife's natural predators, and is in the area of Puerto RIco known for it's gentleness and calm. It's become an adventurers paradise with zip lines, river canyon tubing, caves, lake restaurants, coffee plantations and its natural beauty.

We were in Ponce and stayed at this FANTASTIC Charming Hotel right in the Heart of the Beautiful…read moreCity! The plaza is right out front the entire community gathers plays music rats gorgeous tasty Puerto Rican cuisine! Also directly next door they have a coffee shop that makes breakfast and Great coffee! The Hotel had Blowing freezing (WHICH WE LOVED) AIR CONDITIONING! Which keep us cool for 7 days! We had a GORGEOUS ROOM WITH BALCONY! Rockstar parking everyday! All the front my desk Customer Service ppl were AMAZING! Wonderful! But... the MAIDS WERE BEYOND FANTASTIC! I was a pain bc I slept in late! They still rocked it out gorgeously without a seconds notice! Omar and I love this place and he's been coming here for like 20 years. This is the fantastic place. It's wonderful. You'll love it. It's quaint. It's in the middle of everything right in the middle of the square there's food there's drinks there's casinos. There's everything within walking distance, it is so wonderful and I hope that it just keeps growing and growing and more businesses go in there if you wanna place to have a business go to Ponce the people are wonderful. The town is wonderful and I cannot say enough about this hotel. It's just gorgeous. It's clean cleaner than you would ever imagine.! We recommend this place 1 million times and we will see you soon ! Rose slater and Omar Santos

The good news is that the staff is very nice, the rooms are comfortable and clean, and the air…read moreconditioning works. The bad news is that the wifi never worked over 3 days and there was no hot water. I know that Ponce is going through hard times from Maria and especially from the recent devastating earthquake, but both of these are rather fundamental for a hotel--especially the hot water.

My bf is a regular annual guest at Villa Tropical and made a reservation here for a week for us…read morebefore Christmas this year. Although he'd reserved a studio, when we arrived, we found we had been upgraded to a one-bedroom unit, as the studio's door was being repaired. Late check in was very easy. The property's deck is large and has a gorgeous view of the beach directly below. You really cannot beat the location of Villa Tropical on Shacks. We enjoyed drinking our coffee on the deck whilst watching the sun rise in the mornings before grabbing our gear and walking down the short flight of steps to the sand. The gift shop within the office is a major time saver, too, when you need a drink or snack but don't want to drive. The Econo supermarket is only about an 8-minute drive away, though, when you do want to do a grocery run. It was awesome having a fully stocked kitchen and being able to cook and eat in most meals. We loved grilling on the deck at sunset! The Ola Lola restaurant is a cute spot a short walk away for food or drinks when one would rather skip cooking, too, and in each room, there is a very thorough guide compiled by the management with information on where to find all kinds of things in the area, from film development to entertainment. It was extremely convenient to be able to do laundry on the premises also. The staff are super helpful and maintain VT very well. Our unit (1B) was clean and comfortable, and by the end of our stay, we had fallen into a nice, homey routine. I was sad to leave and understand why Shacks is a place so many return to every year. The beach is clean, the big waves break far from the shore, there are interesting reefs for snorkeling, many days have adequate wind for kitesurfing, and there is a friendly surfer community among those who stay in the area both longer term and seasonally.

This is the best vacation spot ever! Super great accommodations and very helpful and friendly…read morestaff. The views are incredible and the resort is in a great location to get to jobos beach.

Very beautiful & serene. The grounds are large, so vacationers, families & groups have plenty of…read moreroom for separate activities. The bar area overlooks the Caribbean. Dinner for a group of 25 was delicious, especially ice cream & sorbet!

Decided to come for a quick getaway with my son. We got a room quickly and headed to the beach,…read moreeverything was nice. The food was good and they have a good kiddie pool. Definitely will return

Island Venture is the one and only ferry that takes the public to and from Caja de Muertos. Only…read moreone ferry sets sail each day. The only other way to get there is by private boat. Launching from La Guancha, the dock was easy to get to and there was plenty of parking. For $28 roundtrip (as of 12/16), it was a value excursion! On this uninhabited island, there are no stores or vendors. Bring your own food, drinks, and beach comfort items. The ferry does sell drinks, some alcoholic beverages, snacks, and food (hot dogs and kebabs). You have to preorder the food in the morning and they'll cook it up fresh while you go play on the island, serving lunch at noon. For $60, you get roundtrip transportation and twelve meal and drink tickets (two tickets for food items, one ticket for snacks and drinks, including beer). The prices onboard are actually quite reasonable, so the meal tickets really aren't that much of a deal, in my opinion. You can also rent beach chairs and snorkeling gear from Island Ventures at very affordable prices. On this gorgeous island, we wanted to do it all! We wanted to hike to the lighthouse, explore the caves, play at the beach...everything! But we somehow couldn't get away from the water. We played at the beach, snorkeled, and then beached again. Snorkeling gear was only ten bucks to rent (as of 12/16), but because I can't swim and needed a life vest, I paid another two bucks for the whole shebang. While we were close to coral along the shore, it wasn't the best snorkeling environment. Not a lot of wildlife around all those human types that lined the shores. There were many fish under the dock, so we carefully explored that area. The water is a brilliant turquoise, but not very clear (it wasn't dirty, it just wasn't crystal clear), so it was often times difficult to see, even from a short distance away. Ferry leaves La Guancha at 8:30 AM on the dot, so get there early to check in and grab a seat. The forty-five minute ride each way is pretty smooth. Ferry leaves the island at 3:30 PM. That's almost six hours on the island! For us, it was just right. A perfect day on a gorgeous island with an attentive ferry staff.

We had an AMAZING day at Isla Caja de Muertos aka Coffin Island (which annoys me because it's not a…read moreword for word translation and Box of the Dead Island sounds way better). The Island itself is 5 + stars, but one of the only ways to get there (Island Ventures) knocks it down a star. Island Venture Ferry Basics -- $25 per person which includes two drink tickets (can be claimed for Medalla Light, Coors Light, or soda). You can also upgrade your ticket for $10 and get 15 drink tickets (!) --Boat leaves from La Guancha at 8:30am (but you must arrive by 7:40am) and from the island at 3:30 (boards at 3). Ride takes about 45 minutes and has a lower level with shade. --They also sell hot dogs and kebabs and rent umbrellas on the ship and the ship stays docked there so you can continue to purchase drinks/food while you're on the island. Caveats: --The company holds weird hours and are hard to get a hold of, especially if you don't speak Spanish. --Their online booking system can be glitchy, my friend's reservation got mixed up for the wrong day. --Spots book up fast, book early! --They charge a fee for coolers (although we had soft/bag style coolers and were not charged). --We shared the boat with a school trip...so yea, there's that. ISLAND --AWESOME. --Walk up (down? into?) the cave. --Walk up to the lighthouse for some AMAZING views (30 minutes, bring water, we did it in flip flops but prob shouldn't have). --Love life on the beach. Watch out for jellyfish though! --Snorkel! (Not the best I've seen, but still cool). --Admire cacti and wildlife (hermit crabs and lizards everywhere!) During some seasons there are apparently sea turtles nesting! --Pack a picnic and enjoy it on the picnic tables! They also have compost "bathrooms." They smell and don't have soap, but there's TP! --Avoid the small beach to the left of the dock (if you're facing the island)-loaded with bugs! --Perfect day trip and one of my favorite activities from our Puerto Rico trip! ABSOLUTELY RECOMMEND. Must go!

Only come here if you plan to eat your meals out , and the town is far away . The food is not…read moregood, they choices are v slim , they serve leftovers and are out of things on an already v limited menu. . Even when there are only 3 entrees at dinner. they are out of one , this happened two nights in a row . Nothing is offered from 11- 6 . One day not even a juice , 3 day old chia pudding that had been there as long as I . The restaurant service is bad at best , I got shouted at for requesting multiple times to sit at an empty table , the waitress said was too far for her, even though it was back to back w a table she was serving . She had no intention of letting me sit where I Preferred . it was bizarre . this location is amazing , the rooms are clean the yoga and massage is good . the food and service spoiled the whole trip. wow , what ever happened to customer service ! Where are the owners ?

THIS PLACE SHOULD BE BOOKED YEAR ROUND. Although it is a trek to get here, it was worth all of it…read more This retreat was peaceful, wholesome, and just breathtaking. Every morning you'd wake up to the birds chirping outside and then head downstairs to the tastiest healthy breakfast. If you're looking for a rest and relaxation place to regroup yourself - this is it!

Another waste of time driving two hours to this location. When we finally arrived "The broad-walk…read moreIs closed due to damages caused by Hurricane Maria. Thanks yelp for the heads up. Not a good time to visit PR. May 2019.

Currently I'm only giving this three stars because I've only had boardwalk experience here. The…read moreboardwalk is very beautiful, it's a nice place to come to and stare at the water of the Island. The times I've been here haven't been all that busy so I've missed out on the liveliness of the atmosphere. The last time I was at the boardwalk there wasn't much food options open so I can't critique any of the food. Maybe if I come back again I can.