We contacted dispatch about our issue and she promptly arranged an appointment in a reasonable time…read moreframe. Don and Trace came out to take care of an LPG conversion on our oven, which was improperly by another service company. They performed the service with efficiency, courtesy and care. We highly recommend Thompson Gas!

I needed to have a buried propane tank pumped out so it could be removed. Neither of the two…read morecompanies that I had bought propane from in the past were willing to do the work. When I called Paul at Blue River's Crossville office, he was very friendly and ready to help. He explained what I needed to do to prepare the site for him, and he and his helper were able to empty the tank in a couple of hours. What is truly amazing is that he was willing to help me out when I had never been a customer, and sadly now will not have the opportunity to be one.

I recommend Henley Propane for all of your propane needs and services. Henley Propane delivers…read morereliable, efficient and professional service. Marcus was extremely helpful and courteous in helping us!

I have a one year rental with Henley and after that I will not use them again nor would recommend…read morethem. We called and spoke with Tabitha about a 120 gallon propane tank. We were told the rental on the tank is $175 and that the propane would be around $340. So total about $515. The day of delivery we paid $670.03. Which was more than we were expecting but we just said it is what it is. Well Friday we got a bill for $192 more dollars. So we called and found out they never charged us for the tank rental plus tax. So the $670 we paid was for $313 in undisclosed fees. So once we figure that out after talking to Brent we're trying to explain that you cannot just not disclose fees and still expect payment. Even if they are mandatory. And he says well Tabitha just answers questions and doesn't give pricing. And the labor we paid already was also for the driver driving to and from my house. Nope that's a service call which we also already paid. Long story short Henleys doesn't disclose their fees and then expects you to still pay more. I wouldn't recommend using them. Brent isn't willing to work with his customers even when they were the one in the wrong.

SparGas is located in Sparta, TN, so pay no attention to the negative review from Brownsville, TX…read more I have been a SparGas customer for 14 years and could not be happier with their friendly, knowledgeable, hometown service.

Jim did our installation and he did a great job! We definitely recommend Thompson Gas, but plan…read moreahead. It takes several weeks before you receive service.

I have used Thompson Gas for a few years now and always received great costumer service and…read moredelivery. Around last year we had to replace our tankless water heater, Thompson Gas was ready with a great Service Tech. Matt Price came and installed the new unit and answered all of your questions and addressed any concerns we had. So when I needed to have the water heater flushed we called to have Matt come back out. Once again very pleased with him. I had lots of questions and he was more than happy to answer any of them for me. I will referring anyone I know due to his great service. Brightest Katina

I called and left a message on their answering machine after business hours for propane. Before I…read moregot up the next morning they had deliverer Frank Soddy daisy

Service is awful. They also overbill w/ a $25 late fee if you don't pay all at once. Pretty sure…read morethat is illegal as well as mailing the overbilling via the federal govt's post office.

We have been out for 2 days, we have been waiting for a delivery for 10 days. No call, no…read moreexplanation, only the assurances of the regional call center day after day that our request for an emergency delivery will be forwarded to the local office. I have 3 kids, and we can SEE OUR BREATH in the house. The thermostat shows 43 degrees in the house. The main roads are cleared and salted, there is no reason for them to not be making deliveries.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.