Definitely Five-Star Service from Big Splash!…read more Big Splash is without a doubt a leader in spa maintenance and service. Their team is outstanding--reliable, knowledgeable, and clearly passionate about what they do. Every interaction I've had with them has been professional and efficient, and it's obvious they truly care about delivering top-quality service. I wouldn't hesitate to recommend Big Splash to anyone looking for expert spa maintenance. Thank you much for all your help.

Amazing service for park city. They have been working with me for years in all my properties…read more Chris is always responding to my every needs for our hot tubs.

I purchased an Endless Pool from Spa Depot three years ago. The Pool had a treadmill in it and…read morejets in the back along a resistance feature. What makes me want to Review Spa Depot is the excellent service I have received on the back end of this purchase. Alex the service person was quick call back and send out a tech when needed. I can't say enough good things about Spa Depot.

Called Allie from a referral. She went to my house to look at the space and said she would email…read moreme several options. Never got an email. Called and texted three times but she never responded. Easiest money she would have ever made. Heading now to Artic Spas.

Great service very nice and helpful locally owned spot that saves our butt all time would recommendread more

Helpful and knowledgeable. They have been very resourceful and knowledgeable helping me repair and…read moremaintain my spa.

These guys show up when they're supposed to Get the job…read moredone in a very professional manner I would highly recommend this company

We have worked with this company on a complete pool plaster resurfacing, plus some new equipment…read moreinstallations. The quality of the work is good. My issue is that there appears to be little or no managment of our project. We began this process in March, and they come out bit by bit, never giving us a heads up as to their arrival day/time. I have had to call continuously to get updates as to what is happening next, and when to expect it. If you choose to work with Precision Pools, be prepared to get frustrated by their project management.

Signature Pools was hired to build our pool 5 years ago. They were amazing to work with,…read moreconsidering our HOA delayed our project substantially. Once the HOA signed off they were very prompt in finishing the pool even with rain delays etc. Our pool is beautiful, and we have compared it to many parade homes, and ours far exceeds anything we have seen. We loved our experience with them so much, we are having them build our new pool at our new home we are completing this year.

Dave and his crew at Signature Pools are absolutely amazing from start to finish. They work…read moreefficiently and get the job done. Our pool and hot tub turned out beautiful and we couldn't be happier. Our pool was built in 2011 and we still have a great relationship with Dave. He is a phone call away and there to help with anything he can. We currently use his maintenance crew and they are the best we've ever used. Highly recommend Signature Pools.

Timeless Pools saved us after our first pool contractor declared bankruptcy. Timeless carefully…read moreinspected the work that had been completed, advised us on potential problems and came up with solutions to fix the issues. We ended up with a far better finished pool than the first company would have given us. Colton and Tom were always available to answer questions. They have a great crew and showed up when they said they would be at our house. Everything about working with Timeless Pools was fabulous. Our only complaint is that we didn't start the project with them. 10/10 would recommend.

From the owner: Utah’s only Genesis® Certified Master Pool Builder. PebbleTec’s most-awarded western U.S. builder…read more Fully retracted/concealed pool covers. Visionary water features and lighting. Unequalled craftwork with stunning materials. Ingenious innovations. 3D designs, new and remodel, outdoor dreamspaces. Free estimates.

We are in the Wasatch area. The service was prompt and reliable. Very knowledgeable! Crystal Pool…read moreand Spas came in, cleaned and reset our spa and she's running like new again. Chemicals are perfect and tests came out great. I would definitely recommend them to my friends and family. Fair prices, glad I called them. They came in highly recommended through word of mouth. Check them out!

STOP! Seriously, find a different pool/spa center. Otherwise find yourselves dealing with wolves in…read moresheep's clothing. They'll *appear* to be rolling out the red carpet for you, they'll be upbeat, and eager to help you find what you're looking for... but what they're really looking for is a SALE! They're crafty with their words and strong salespeople. You might even feel like they value you as a customer, but they value REVENUE above all else. The experience we had here was by FAR worse than any other shop we visited--it was like night and day. We have signed paperwork stating they would not keep our deposit if the item we were looking for didn't work with our space. Well, we came back to inform them that we needed to switch from a SwimSpa to a hot tub. We could have just cancelled the order entirely, but after being duped, we decided to look for a hot tub instead. They were unable to offer what seemed to be a very reasonable ask (based on the massive margins in hot tubs). Unfortunately, we couldn't come to an agreement. I called, with a kind, patient, and professional tone, and said..."It doesn't look like we are going to be able to make a deal." Heidi didn't say anything for about 30 seconds. Then asked, "So what are you saying?" I said, "We just need to cancel the order." She got SO ugly as soon as I said that. They definitely showed their true colors. They were kind and friendly until they didn't like what they heard. I was yelled at, criticized, and eventually hung up on (one employee was in the background prompting questions/comments to say like this was a battle to just win). Rather than listening to understand, they listened to respond. Rather than having a consistent demeanor and commitment to customer satisfaction, they were inconsistent and inconsiderate. As I was on the phone with them, I started taking notes of what was said (see photos attached to this review). I can almost promise you this: You WILL find a MUCH better experience A-Z at any other pool/spa business in the immediate and surrounding areas. Also, take a look at what seems to be a very unethical warranty service fee they charge you with a manufacturer's warranty that actually covers warranty/labor. They charge you extra money for what they're actually getting reimbursed from the manufacturer. S H A D Y! Update (in response to the laughable reply by the business): It's funny how Heidi called ME after she started seeing bad (but honest) reviews. Once again, I had to endure another lecture and very different tone than the one she used when trying to close a sale. She started with, "I hope you feel good about what you're doing." I told Heidi that I was just telling the truth because I believe consumers should know who they are entering into business with. I won't spend many words on providing a rebuttal to her lies and cheap attempts to save face (clearly she cares more about reputation and revenue than she does about people and professionalism). Anyway, buyers beware. Check this businesses reviews across platforms, check the Better Business Reviews, and proceed with caution. From one consumer to another, I recommend you at least engage with adjacent spa shops before signing anything at Crystal Pools & Spas. You'll notice an immediate difference.

Danny was able to diagnose the lights problem on my Jacuzzi as well as resolve it within 1 hour!…read moreI've been working with the company that I bought the tub from for months and they had told me it would be hundreds of dollars and a long time. Danny was friendly and communicated well throughout the experience, from scheduling an appointment and walking through what he was checking and how he had seen similar issues with other customers. I'll be calling again the next time I bump into a problem - I'm sure he will treat me better than the other place.

They came out quick and got my tub working again. Very happy with the service and level of…read morecommunication. Everything was left in tip top order and looking great.

I want to get as many reviews out as I can about this situation. POOL SERVICE is hard enough as it…read moreis to find good people.. So be aware of this company as long as everything goes their way it's good. The moment you raise any concern, they tell you, you may not be a fit for them, when they tell you something needs to be replaced, you spent ample amount of money from the gecko a heater they installed has not worked properly. And they put in a product that went out of business, they told me that it's OK. It was before a certain date and they will still honor, and the company will still honor the warranty. They assured me they were not going anywhere. Now when it's time to open the pool and get things fixed, I have called for the last two weeks and I can't get a hold of anybody. I have left a message for Ryan and Trey, who are the owners and the assistant from the office, whom is their sister. Not one response I have kindly ask them to respond to me. No phone calls back. If you don't want to have to deal with a company that doesn't honor their word, nor their work, then stay away from this company

We were having our pool plastered the day we were leaving town so we were referred to SLC pool…read moreservice by Renu who plastered our pool. We talked with Trey Robinson over the phone who gave us a range of how much the pool startup service would be with chemicals and brushing. While we were on our trip, we were checking the cameras in our backyard and noticed that they were only brushing the pool once a day. When we questioned Trey about the service being done, instead of reassuring and explaining to us what they were doing his response was less than professional and short with us. Trey told us to look at the original quote which clearly shows what work would be done. The problem with that is we never received a quote from the Trey. When we asked for the quote to be sent and expressed our frustration with the response and that we wanted our pool brushed more often we were told because we weren't happy with their service that they were dropping us and leaving it up to our pool guy to take care of. Trey then sent an invoice which was high based upon other quotes we had received. We asked Trey to let us know the work that they had been done so far so we could pass it on to somebody else to finish the job, he told us no information would be given until we paid our invoice. The problem with that is the invoice went up $300 after we asked him for what work had been done so far. Trey told us they fit us in and because they were busy they actually were doing us a favor even taking our job on. Trey never provided a quote up front or after we requested to see it. We feel Trey misrepresented the work they would do, and the whole sales pitch we received over the phone seems dishonest to us. Our experience is opposite then what is stated on their website! Trey has an ego and when questioned is very unprofessional in his response. We have never left a negative review for any company, but this has been a bad experience and we cannot recommend this company based on everything that has happened the last few days working with Trey.