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Spa Nordstrom - Somerset Collection

3.5 (39 reviews)
Closed 10:00 am - 7:00 pm

By appointment only

Services - Spa Nordstrom - Somerset Collection

Massage

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Reaction to facial day 3

Extremely disappointed!! I had a hydration facial on Monday. I clearly stated that I have sensitive skin at consultation. After looking at my skin a hydration facial was recommended. I agreed to dermaplaning to remove peach fuzz and dry skin. I was a little red after facial but felt fine. The next day Tuesday started see more blotchy spots. I texted her and stated that I was having a reaction. She requested me to send her a picture which I did. She thought it was from the hydration not the product because it started in the thin skin areas. Wednesday morning woke up to eyes swollen, face puffy, hot, burning, red and prickly. I sent a text to update my situation and..... I've been ghosted.!!! I had to go to clinic and was put on steroids. Four days out still suffering immensely. My face feels like I did a face plant on a cactus! This whole experience has cost me hundreds of dollars plus my time. Facial was $195.00 plus add on of $30 + tip over 20% . Product that was recommended was$ 235.00 I did return. Driving time 2 hours. Doctor copay plus cost of steroids. Not even to mention my pain and discomfort and inconvenience. I haven't mentioned any names of the esthetician but she gave me her cell number to contact her for a different service at her salon. I returned the highly recommended product and told the guy at the spa desk that I had terrible experience and reaction and he response was "sorry for your inconvenience ".

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3 years ago

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10 years ago

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8 years ago

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4 years ago

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4 years ago

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11 years ago

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8 years ago

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8 years ago

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13 years ago

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7 years ago

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16 years ago

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17 years ago

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16 years ago

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7 years ago

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15 years ago

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15 years ago

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8 years ago

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18 years ago

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9 years ago

I love this place! For lots of services/reasons including super fair prices and great people and excellent care.

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16 years ago

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16 years ago

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13 years ago

My favorite spa in the Detroit area-great pedicures, great waxing, wonderful facials. I just wish I could go more often.

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15 years ago

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14 years ago

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11 years ago

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8 years ago

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8 years ago

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8 years ago

Wow. Just wow. Wala and Mona. Request them. You won't be disappointed. Great experience.

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9 years ago

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8 years ago

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8 years ago

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14 years ago

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8 years ago

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12 years ago

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8 years ago

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11 years ago

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8 years ago

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10 years ago

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16 years ago

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Review Highlights - Spa Nordstrom - Somerset Collection

I felt so relaxed from the moment I checked in to receive my mani/pedi.

Mentioned in 3 reviews

Read more highlights

Asian Health Spa

Asian Health Spa

2.3(4 reviews)
3.1 mi

CAUTION ! this review may make you ill. I had a 90 minute massage appointment yesterday. During…read morethat treatment the woman giving the massage abruptly left the room on three occasions, just disappeared. After the last time that she had left and returned for the session, I noticed a God aweful, Disgusting smell coming from her. My guess was that she had somehow shat herself. I should have gotten up and discontinued my session right there and then. To my absolute disgust I realized that her hands and forearms had been all over my body ( not private parts of course) for the last hour while she was completing the massage. upon checking out, the girl at the front desk stated that the therapist had a case of diarrhea. OMG what a health hazzard, exposing me to possible viruses. I immediately went home and Scrubed my body. My lesson is this... if you have a gut feeling that something is way off... follow your gut. I am angry that the salon owners put me in that situation by allowing her to work on a client while she was obviously going through some kind of health crisis. should I report this to the health board or just hope that they use better judgment in the future.

Acupressure massage is more than sports/deep tissue massage. You will be squeezed from neck to toe…read moreliterally. The worst part of the experience was that I have to ask them to change the sheet. It felt sticky before I get on the table.

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Asian Health Spa

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Spa Nordstrom - Somerset Collection - spas - Updated May 2026

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