Gina is great. I really enjoyed the hot stone massage, reflexology, and facial. We had some laughs and my skin looks great!

I was very disappointed with my experience. After booking through Groupon, I did not receive a confirmation or any kind of welcome message. Instead, the first communication I received was a text referencing a 20% gratuity expectation based on the full-service price, which felt off-putting and unclear. I don't trust a business who runs like this. This approach made the experience feel unprofessional and left me with concerns about the business's overall practices. If you also purchased a Groupon deal, request a refund; they will provide an in-ap credit. ZERO STARS! read more

I got the Spa package and it was lovely! Gina is highly personable and very talented. Everything was outstanding.

I never even stepped foot into this establishment. All I did was schedule an appointment time that they didn't honor. When I told Gina I didn't have flexibility to move my time, she highlighted her gratuity policy and sent it to me with a message basically telling me not to bother coming if I couldn't pay it. Wow. When I told her I felt the message was bad business she told me to get a refund. ZERO STARS!​ read more

I was left with a BONE BRUISE on my spine and ribs! Massage was TERRIBLE, mainly used her forearm the entire time, i told her i had pain and anything on my bones would be hard, told her over and over what to be careful of and what was hurting, she didn't change much. I've had to spend more money to fix what she messed up. VERY weird space, off putting. Office in the basement, only one room for two people for massages and facials, no privacy (I went with my mom it was a gift). ALSO even if you get it as a groupon you STILL have to put 20% tip down on the full original price before anything! I feel kinda bad because the ladies were nice, and i have nothing bad to say about the facial. read more

Terrible experience. Bought a Groupon for a lash lift - should have known better. My eyelashes are completely over processed and DEAD. To add insult to injury - I've been waiting for a call from Gina for over a week and I can't get in touch with them because nobody ever answers. They asked for picture so here you go ladies. Thank you for destroying my lashes. read more

Spa Moments - Dead lashes - Day Spas Near Me - Castle Rock, Colorado

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I had a great experience here. I came in for a facial and head/shoulder massage, and it was amazing. I had a couple of medical issues at the time that needed to be worked around, and they listened and adjusted my service accordingly. I didn't know this spa existed before now, but I will definitely be going back. They have a great ambience and very friendly staff. Very calming place. read more

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This was not my first lash lift (so I know what it should be like) but it was my first at Spa Moments and I will never go back. Firstly, there is nothing "spa-like" about the place. It's in an old, weird office building that looks more like an apartment building than a professional one. The inside of spa moments was cluttered and very outdated. Gina was friendly but very rushed and scattered, and mind you I was the first appt of the day. The procedure was not at all relaxing and if anything felt very rough and clumsy. I left with so much glue still on my eyelids and around my eyebrows and on my nose, that I ended up sitting in my car afterwards for 15 minutes just trying to pick it all off. My eyelashes overall look lifted but not by much and they are totally uneven. We'll see if they last at all. Don't waste your time or money here! read more

Spa Moments - I've circled where the glue was left on - Day Spas Near Me - Castle Rock, Colorado

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Called and made an appointment right away and I like that they sent me a text message reminding me of my appointment. Came in since I was offered a complimentary massage--something I usually will never turn down! :-) I plugged in the GPS and it took me to the actual address which is the back entrance. An easier way to find it is just go down Dry Creek Road and enter The Shops at Vallagio on the right. You will find it immediately. I was greeted as soon as I entered and met Amy at the front counter. She was very friendly and professional. She took me to the main waiting area which was very comfortable and gave me a clipboard to complete the required form and then was greeted by Ryan, my masseuse for that day. He was very professional and polite. I found the massage room to be serene in an unfinished way. Would be more aesthetically pleasing if the clock was placed on a shelf or table instead of being on the floor and another table or shelf to hold equipment, oils instead of on a stool and a rug so bare feet aren't touching the cold floor. Also, the basket currently on a stool is nice to put a purse and clothes but would be nice to have a couple of hooks to hang a jacket, etc and a full length mirror to check yourself out after the massage. The background music was very soothing and calming and was at the right volume and the lighting in the room was perfect. Ryan gave me a great massage and the pressure was just right. I also liked it that he only spoke to me to see if I was comfortable and to tell me to turn over or ask about the pressure. It is hard for me to relax and having a quiet massage is just what I needed! Afterwards, I wasn't rushed to get out of the room and was greeted by Ryan with a glass of water when I walked out of the room. I thanked him and then went to the front desk where I met Gina, very friendly and took my suggestions for the room in a great way. I left a tip with my credit card and they have a 75 cent processing fee if you use your credit card just for the gratuity. Didn't mind that at all. They also offer a lot of other services such as Mommy to Be Packages, Just for Men, Facials, Mani's and Pedi's, Waxing and of course, all different types of massages. They also have Group Specials for Bridal or Baby Showers, Birthdays, Girlfriend Get Togethers, etc. The prices are very reasonable and there is plenty of free parking. Will definitely be back for another massage and to try some of the other services. Also, you get 50% off for an eyebrow waxing when you Check In on your Yelp App. read more

Spa Moments - Main entrance, next to Jason Heiken Dentistry and Street Kitchen Asian Bistro (which sadly, is now closed). - Day Spas Near Me - Castle Rock, Colorado

Bridget is the only one I trust to microblade my eyebrows! She is professional and friendly and always goes above and beyond to ensure I look great. read more

I saw Bridgette almost three years ago for micro blading, and she is fantastic! Her work lasted well over two years, and only over the last few months did I need to darken my brows with makeup. Mind you, I have extremely dark hair, almost black. I just returned from getting them redone, and I am in love! She worked gently and efficiently. Since it only took an hour, she charged me less than the Groupon advertised rate. If you want to try micro blading for the first time, or even if you have been going elsewhere for years, I encourage you to see Bridgett. Her work is top notch, and she's still affordable! read more

Surrounded by two of my favorites, pizza and Asian food is Spa Moments, it takes a little bit to get there but well worth it! Funny thing about massages and spas they all have the same offerings; time,type, robes, no robes, music and water...so what's different here, hmmm let me think or rather not think..let the professional listen to you and suggest what will help you. Period. Are you listening. I think in all my years of massage and spas I tell them what I need and of course I get what I asked for but did it make me stronger more flexible and pain free, not exactly my body said I hurt therefore do thus... Okay repeat same for 20 years, well my body is older, roughed up, scared, repaired, replaced and did I say hurts? Well it's time for a change enter Spa Moments! I did something here I've never done and that was let the therapist do what she felt after talking to me based upon her knowledge and what my body needed even thou she doesn't know me from a package KOOL aid! So what happened was.... I let her do a 90 minute treatment with the hot stones, now I know you all out there have seen the posed pictures of the cute stone on a perfect back with a white towel..oh that looks soooooo good right. Please I wanted nothing of it but that was my inside voice because I wanted deep tissue, fix my aches and get me ready to race my bicycle 105 miles under 5:15hrs, that's what I said but my outside voice said shut up and don't direct just let go and that's what I did!! The hot stone treatment left me in a state, that I cannot find the words to convey what happened. I'm thinking like a hot bowl of jello? But really what happened was the therapist used the stones as an extension of her hand, probing, direct and surgical. The stones where hot and yet it was comforting, the combination just found all my spots, which were not the ones that hurt but the ones that connected it to the pain. Note to self listen! The 90 minutes came and went. My eyes had to re-adjust to the lights after coming back to life..the time went by so fast....wow! As I'm sitting here writing this, I'm reliving the experience again and my body says," Marcus this is body, go back" Back I will go not because it's a great spa but because I choose to trust..... Trust them and you'll be okay! read more

Spa Moments - Always need balance in your life! - Day Spas Near Me - Castle Rock, Colorado

I also used a Groupon and WOW. I booked my appointment online, and immediately received a confirmation, and a follow up call to confirm that I had 2 appointments, one for a massage, and one for a facial. (Super professional, and I'm always so busy, this was nice.) My massage with Ryan was AMAZING. He was precise, technical, professional and I left feeling amazingggg. I haven't had a massage in years. (Massage Envy RUINED it for me, they are awful.) My facial and micro dermabrasion were comparable to that of the last really good facial services I received which was at the Spa at Caesars Palace in Las Vegas. It was actually a complete facial, not a face wash and a hot towel, but exfoliating, hot towel, steam, extraction, buffer, hot towel, moisturize, hot towel, massage. My skin has always been problematic and 4 days later, Gina has my skin looking like Adriana Lima's. I was offered additional discounts, special priced packages, and incentives, and none of the staff was pushy about services or follow up appointments. I love it here. If you check their reviews on Google and Facebook they are really a 4.5 - 5.0 spa. Yelp has it wrong. read more

I have been here several times, three or four times for tanning and once for massage services. Rhiannon gave me a hot stone massage and it was great. My fiancé had a massage before me and enjoyed it enough to ask to come back. He isn't a huge massage fan so that is a big compliment to Spa Moments in itself. I think he liked that the place isn't super feminine. It is in a strip center and offers a good product at a good price. My massage was also really good and Rhiannon was super attentive - noticing that I had chronic neck tension and spending a little extra effort there. The owner is very involved and friendly. She seems to enjoy her business and be good to her employees. That makes me even happier to support them. So, this spot isn't a chain (thank goodness) and isn't a super fancy pretentious place, it's a conveniently located gem offering good services! read more

I got Groupon for a massage and a facial combo for my husband and I. ($159 regular price each, we paid 50% that with Groupon) I was surprised to learned that it's not the same location I went to about 7-8 years ago in a very nice place (the price they're charging is much more that what I paid 7-8 years ago so I thought ok, and didn't think much of it. Especially on their media pages and online presence, they show the other location) The facial treatment with Gina was ok for me but if I had to pay a regular price, it would not be worth it. The massage with Julia was NOT good... she was a very nice lady and I was really trying to keep an open mind but her hands were so soft and the pressure was not there. She started by using her elbow on one side of my back without situating my body. It was just weird for her to go straight to one area without really knowing where my tension was by feeling the whole back or body... and I don't think any therapist should go straight to using the elbow without knowing how to use that technique or knowing where to use that elbow on. Hint: not on bones! Not a nice experience for me. I have gotten many massages from many places, I enjoyed almost all of them- I did not enjoy this one. I asked her if she can just give me a general massage all over my body (it was my way of being nice and giving her a pointer and feedback, since she seems like a nice lady and she was trying, maybe it's me; maybe others like her massage style... and this was all me???? I thought this, but again, I have had a lot of experience with massages, Swedish, deep, Thai massage, Japanese and etc. not sure what this was) and she said she will but she has to work on one area more than others and she'll get to the whole body. Needless to say, the rest of the massage didn't hurt after I convinced her to move on from using the elbow ... but it was like having someone just rubbing oil on me. I can let go of all of this if it wasn't for the fact that I didn't even get my 50 minutes. She took me in at 3:05pm, I got ready, waited face down for maybe a few minutes; let's call it 5 minutes to get undressed and all that, so I started at 3:10pm. When I was done, I looked at the clock and it was 3:54pm. So... was this a 44 minutes massage? Weird. I wasn't going to say anything, since I didn't want to get more of that anyway but still makes me kinda mad as a paying customer. I never like to give bad yelp reviews, because for every bad one I write; I have to now write five positive reviews, but I have to let others know. Maybe they have other therapists that's good, maybe not. Even at 50% off ($79), it is still not a good deal for a bad experience. Especially if you have to tip $30 in cash whether or not you have received a satisfactory service. read more

I cannot say enough great things about Ashley! She was warm, friendly, and knowledgeable. My first lash lift was a wonderful experience and my lashes look absolutely fantastic! Thank you Ashley!! read more

I have been to Spa Moments several times and have had a good experience; most recently with a Groupon for microblading. Absolutely love Bridgett, but the procedure was so painful I couldn't finish in two visits, so we decided a third would be needed. My calls and emails to schedule the appointment have been ignored. I'll go somewhere else to finish and reshape the left eyebrow, or fill in with pencil. Very disappointed and won't be back. read more

My massage was unreal. Exactly what I needed. Despite, on several occasions, the numerous times I've updated masseuses on the chronic knot build up in my neck and shoulders, I only leave disappointed. It's not only discouraging, because of the waste of money and time, but really because all I want is a damn good massage that unties my knots! And I found it. I found it with the masseuse at Spa Moments. He listened to me and took the time time to focus on my neck and shoulders. But the best part...he didn't talk. Not that I'm anti-social. It's just not usually the time to chat about where you went to school and what your favorite color is. And I like that he understands that. The service is superb and super helpful. It's easy to book any one of their services that are all reasonably priced. I'll be back! read more

I am surprised at the low reviews for Spa Moments, but the newer ones seem to be spot on. I think many of the negative reviews come from using Groupon, which I don't use. The spa itself is quite and clean, very serene. I had a 70 minute massage with Gina. She is wonderful! She is kind, her touch pressure is just right, and I left feeling like a million bucks! I will return to her again! read more

I had Denver daily deal coupon for my lover and myself to get hot stone massages. The staff was friendly and it was clean. Starting at five stars, lets deduct the strikes: 1: I was a bit disappointed that they could not give us the massages in a room together as the stone heating equipment takes up too much room. 2: The rooms felt very sterile and the atmosphere was not conducive to the spiritual feeling that should accompany a hot stone massage. 3. The hot stone massage was just a surface level massage. I was hoping they would go deep into the muscle tissue and give me more than a few hours of relief. So, I give this place two stars and I have to say I would not come back unless changes are made. read more

The owner, Gina, is unprofessional and nasty. I called in to schedule my Groupon. At the end of the call, she informed me that there was a required 20% gratuity. I kindly told her that such a policy did not seem fair because it did not allow the consumer to tip based on the services received. For example, if the provider did not do well, the customer could not reflect that in the tip. Instead of reassuring me that her staff performed well and that I would be satisfied or offer to speak with me after the services if I was not happy, she told me "Groupon has a great refund policy." I then said to her that her response seemed like she did not want my business. I was then in shock when she told me "yep, that would be great." and hung up on me. The sad thing is that I presumed, as the owner, she would be interested in receiving feedback to better her business. I was in shock at how upset she got with me over this small comment. I was also shocked at her outrageous response and eagerness to refuse me service. By looking at the reviews, my only guess is that she gets it a lot and took out her anger on me. read more

I like Gina as she makes the experience easy and relaxed. Their original location off Inverness was more convenient and visually aesthetic. The new location is in an older neighborhood so be prepared for not only an extra 15min drive (typical Englewood traffic) and walk back in time (I think the building itself could use a bit of refurbishment). read more

I was somewhat leary on my first visit here, there was no one else in the salon and it looked like a brand new business. I was on a Groupon deal and thought, "oh what the heck, it's just a quick eyebrow wax." I was pleasantly surprised by the customer service and I felt very comfortable once I was getting services done. I signed up for email deals and even purchased one for a massage. It was great. Again, I felt very comfortable and after the massage I was shown the products used and asked NOT PRESSURED into buying anything. The staff is very warm and friendly. I continue to visit for eyebrow waxing and wouldnt hesitate to schedule massages or facials. Again, they will send email alerts when they are running specials, but they also have the same specials online at their website. read more

I just got back from a relaxing 50 minute hot stone massage from Gina. I received a great deal on it too for reviewing them on Yelp - they really appreciate and read all of the reviews. They even got shelves for the rooms to set your drink on which is what I had mentioned in my previous post. The service was fantastic and incredibly relaxing. Gina is a great listener and makes you feel very comfortable. I also had a great experience with scheduling. When I had to re-schedule my massage the day of, I was able to get in the next day and it was very quick and easy. read more

Julia is amazing.m! This place is amazing! I just had a spray tan because my wedding is tomorrow and updated them regarding the amount of oil and lotion I can have and they were very accommodating. I also Julia massages are pretty painful for me or the can be the complete opposite-they can tickle. I let her know I usually enjoy Thai massages and she was quickly able to do that along with a Swish massage. It. Felt. Amazing! Thank you ladies for helping me relax in a time of stress read more

This is such a good place to go! The staff is professional as well as knowledgeable. To top it all off, they are super friendly and take the time and effort to make your experience memorable. Although this is one of the smaller spas, it is beautiful! Right when you walk in, you walk into a different environment with a soothing music as well as aroma! This is how a spa should feel! The staff is willing to communicate with you if you choose to, but will let you relax as they are doing their job. I The prices are not too much but not too little! read more

Overall I enjoyed my experience at Spa Moments. It was a calming environment and the staff I worked with were very nice. I had to call the day before because I hadn't received a confirmation; I did get a text regarding the massage appt early that morning. I had a 60 min massage with Ryan, I don't usually prefer males, but he was wonderful and I would return to him again. He was very professional and used great pressure. There was a bit of outside noise towards the end but it wasn't overly intrusive. They should have offered water after the massage but there was a "help yourself" available. My facial was with Heather for 60 min plus a microderm treatment. I was very pleased with the facial but the microderm was done quite quickly and was nothing like the ones I've had at Facial Aesthetics in the past. I would defintiely go back for another facial but just skip the microderm. The only thing truly annoying was that when I was checking out Ryan was unsure how to ring up the deal I had purchased and his co-worker (whom I did not receive any services from) was very rude and unwilling to assist. Again I would return, the actual staff did a great job but I think maybe management needs to work out some kinks and overall customer serivce! read more

My experience at Spa Moments was FANTASTIC! The staff were wonderful, warm and very good at their jobs. They were acommodating and made me feel completely pampered. Even though they are a business, the small size gives it a very homey feeling. They all made sure I was completely comfortable and I plan to go back as much as I can. They have a new and very loyal patron in me. I rate this as a 5! read more

To clarify a couple of items I saw in prior reviews: 1. The music was not too loud, it was your typical spa music (evidently they are done with the Christmas music for the season), I really couldn't hear the music at all. 2. The shower. The shower room was nice, very clean, and I did not see any cleaning supplies (brooms, mops, cleaners, etc) as was previously reviewed. They must have updated this. To begin, I went to Spa Moments because my husband purchased a Groupon for me for Christmas for a instant gratification sugar scrub and ultimate body wrap. Here are the reasons for my four star rating: Largely, it was the time of treatment: The website describes the sugar scrub as 25 mins, and the Ultimate Body wrap as 50 minutes. My appointment from start to when I finished dressing after the shower was about 40 minutes. Looking back at the description of the services, the sugar scrub was used in lieu of the dry exfoliation of the Ultimate Body wrap. I will definitely go back, I just won't do these services together as you don't get to experience both of the services when combined. However, the scalp and face massage was wonderful. My skin is much softer than when I walked in, and it smells great. Another perk here is that you can schedule online, select your preferred therapist and see their availability (when I looked at this when I got home and getting ready to write this review, I did see that the sugar scrub/body wrap is timed at 50 mins). Definitely a bonus over hemming and hawing with a person over the phone. read more

Microblading was bad experience. Eyebrows were uneven, even went back for a correction of shape the next day and then 3 weeks later i had nothing, the color all went away and they refused to offer refund. She is very nice but work is not up to par...very disappointing had to go to another salon to get redone. read more

I scheduled an appointment last week for today, 3/12 for their combination package of massage/facial for myself and my daughter in from college over Spring Break. I was so excited to get time off from the business I own and it takes a lot of shifting and scheduling to cover me to get time off and so my team and I planned ahead for today! I was very specific on the date I needed for our appointment when calling around for a spa day. When booking last week I was told a confirmation email would be sent, it was never received but I wasn't worried as I had it on my calendar and it was confirmed on the phone. We had gone to this spa a couple of years ago at their other location in the tech center and enjoyed their service and environment. I wasn't aware they had moved and was not told on the phone so we went to the original location. We were annoyed and didn't want to be late but still had time to make our appt. We also called several times on the way to confirm the address but only got a voice mail. We arrived on time and were told there was no appointment for today and it was scheduled on a different day. The business I own and manage is all about details, scheduling daily for many clients and if there's one thing I'm not wrong about it's the date I confirmed. There was no apology, no one to talk to and when I called to ask about their address, no answer. I called shortly after we left so I could talk to the owner or manager. Again, just a voicemail and no big surprise, never got a call back. With all of my careful planning to say this was beyond frustrating and disappointing is an understatement. I'm also glad they made a mistake as this new location is dreary, very non-spa like, and sketchy looking. It's in a run down converted apartment complex with wooden steps that are wobbly and splintered, a less than pleasing environment to be called a spa. I get that we are all human and make mistakes, but what makes it extremely disappointing was the fact that there was no effort to try and fix the mistake that occurred. No one owned up to it, and there was no consolation or any courtesy of a conversation. Extremely disrespectful treatment and experience, all too happy to take my business elsewhere and suggest you do too. read more

Quick and as painless as possible. Really liked the Groupon price for a Brazilian too!

Getting waxed usually sucks. I am honest when I say my experience here was fun. I know that sounds crazy, but I left feeling sexy and smiling. Gina was fast and friendly and knows what she's doing. read more

I continue to love love love love this place. I always get my eyebrows waxed here and I receive endless compliments. I recently had a hot stone massage from Abena and wow! It was the best massage I've ever had. She applied the right amount of heat without me asking and the blend of essential oils she used was superb and extremely relaxing. I walked away feeling like I got the best sleep of my life. Gina and staff have a customer for life! read more

I am a frequent spa visitor all over the country. This is a limited, quick type of spa. You can get a quick facial, a relaxing swedish massage & mani / pedi. Don't expect a deep tissue sports massage here. The clientele seems to book very last minute so you can usually get in when you want. Check their website for specials. I didn't love my manicure, but I do love the inexpensive microderm add on to a facial, and Ryan gives a wonderful massage. There are 3 awesome restaurants next door too. read more

Purchased a Weeklyplus coupon for a (1) hour HOT STONE MASSAGE for $25.00 regular price $89.99. This was a steal of a deal...Gina was very nice & professional. The Spa was clean & relaxing.. Not something I can afford to do all the time, but will keep my eye out for "SPECIALS". read more

Visited Denver over Labor day weekend (been meaning to write this for a while) for a girls weekend with my sister. This spa was right accross the street from the hotel we were staying at, so we walked in to see if we could get a quick message right before we were scheduled to get our tatoos that night. They squeezed us in for a 1/2 each and I had Ciarra. She was amazing! I have had several messages and I never wantedone to keep going more than this! She used the hot stones to further work out the knots she found in my shoulders blades and it was exceptional! I will definitly be booking an 80 minute next time I am in town:) read more

No kidding! The most even air brush tan I have ever had. The tech gave perfect direction so I could be sprayed evenly and the tan product looks very natural. The staff is fun to talk to and made me feel comfortable. So far my tan has lasted 2 weeks. I will be hooked on this way of tanning...for sure. My face looks so naturally tan. I love it! read more

I purchased a Groupon for a 50 minute massage, 25 minute facial and 15-20 minute microdermabrasion at a very reasonable price. I was very pleased with the services and will definitely be returning. Shandelle was very professional and I thought the massage and facial were great. I felt all my needs were communicated and met. I also had no problem understanding the gratuity and pricing. Shandelle was also very knowledgable with facial products and I actually bought a product to take home, which is rare for me. My only suggestion to the business as a whole would be to add decor to the rooms for a more spa like environment. However, one can also argue that your eyes are closed 99% of the time the massages are taking place. The music was very relaxing though. read more

I live right next to Spa Moments. Unfortunately it is the most convenient place to get an eye brow wax in the area. I have been one time to get an eyebrow wax. The young woman was very professional and efficient. I didn't have any complaints at the time. But the second attempt for me to get my eyebrow wax has deterred me from going ever again. They say on their website that they open at 9 on weekdays. When you call them their phone message says they open at 9. Their front door also says 9. On Friday June 13 I was in desperate need for a waxing for an event I had that day. I got up early enough hoping I could get there first thing in the morning to make sure to get it done. I call at 9:05 to make sure I could get in. No answer. I call again at 9:15 thinking maybe they were in the back setting up didn't hear the phone the first time, still no answer. Since I live close I walk over there at 9:30. The door is locked, it's dark inside. No one is there, they are not open. I don't think it is very good practice for a business to not open on time for obvious reasons. Have a backup person who lives close by. Or have two people come in at the same time. There are multiple empty units in the building they are end, they are going to be one of them if they keep this up. Time to go back to my previous waxing destination, even though they aren't convenient. But at least I know they will be open when they say they will. read more