First let me start my review by saying that the ownership has changed hands, so the previously…read morehighlighted Rita and Steve are no longer there, however...QUEENIE is fantastic! I can't say enough good things about her, she was very sweet, warm and friendly. We had an excellent conversation for the duration of the services, and her services were meticulous. I did book on a Monday at 1PM which is their quietest time with most people back in the office, so I highly recommend making an appointment on a Monday/Tuesday before 5 PM, because after that she says that they get swamped. They are also moving in one week to a brand new glossy high-end condo first floor location, not too far from their old King St. one which was very close to me, hence my trying them in the first place. Boy am I ever glad that I did, and this will be my new go to place! I should also mention at this point that I'm actually an Aesthetician/Hairdresser myself, having owned three Spa's over the course of my career before a back injury. I'm a fairly good judge of work standard, and an OCD perfectionist, leaving the salon and not finding a single thing that I had to tidy myself which is very rare. I see from alot of the reviews that finding a great place Downtown is a real struggle, and while they are located where King Street meets a small side street named Princess, I think I heard the word Sherborne in there somewhere, but I could be mistaken. Fingers crossed that they carry on this high level of customer service and quality work over to the new space, which I assume will become incredibly busy at sidewalk level with giant new windows, brand new, and high foot traffic. So back to the services, not only did I find the mani/pedi fabulous, not rushed whatsoever (lasted for about 2 hours if I'm correct), it included exfoliation, a lovely massage and even hot towels. But wait for it, if it's even possible, it got even better. Pricing! I received a full manicure/pedicure with regular polish for $40. If I had chosen to add shellac to my fingers and toes, they have a special for $60. (As well if paying cash, no tax.) I couldn't believe it! I got this amazing service meticulously done, not rushed, left fully dry, including the tip For $50!
(At that price I could afford to tip her 25%, and if I had more cash on me I would've given her more). I highly recommend this place and specifically Queenie. Again I do hope all of this transfers to the new place, but if you're reading this today on a Tuesday and can get in there before 5 PM. Now is your chance!