Here is my full and honest review of this salon. I was in the area shopping, and decided to pop in…read moreto get a refill for my acrylics instead of having to drive back down to my usual salon. The salon is new and has a very nice interior, giving it a slight luxury feel compared to most places. Also reasonably price for what they offer.
With my nails, I'm kind of disappointed with them. My nail technician took a while, and it ended up really thick and bubbly in the end. I had nail polish on my cuticle and even on my real nail (space between my cuticle and acrylics) despite getting a refill, and the application of the polish wasn't clean. I will give her benefit of the doubt that it was perhaps just the colour i picked, or even because i was bringing in work from another salon. She didn't know how to do a marble design and had to call out another technician, which is completely fine and understandable, cause the other technician did a good job of drawing the marble. After taking a long time to finish, I was already unsatisfied, but didn't bring it up because I just wanted to leave at that point, and didn't have anymore time to ask her to redo the set.
However, this 2 star review wasn't because of the bad nail job. It was because of the experience I got during the time while she was doing my nails. While she was doing my nails, she was complaining about having to do a marble design, and why I would want Sequins cause it took her time to make it stick on, and how it was going to take a long time to do them and wasn't worth the effort with for the price that the salon charges. She then started to complain that if i had just gotten colour and no design, then this would have been done quicker. She also mentioned that if i hadn't gotten design, she could have started on another customer's pedicure, and be having lunch. I didn't say anything at the time because I felt like I was put in a really awkward position.
Mind you, of course she didn't say this is english directly to me. She was speaking in Vietnamese to her colleagues, and I'm pretty sure she didn't know but I can understand Vietnamese, or she probably wouldn't have said anything. I literally sat there during the whole session listening to her complain. Her complaining even started to make me feel bad, as if I was asking for too much because thats literally what she did during half of the time.
Once I left and had time to process everything, I felt like it was completely unprofessional of her to be complaining about having to do my nails. It's not like I asked for extravagant designs on every finger and note that I am also a paying customer. I ended up going to my usual salon that same day to get my nails fixed.
I usually would have let it slide and maybe would have given this place another chance solely based on the one time unsatisfied nail job, however it was her unprofessionalism and complaining that ruined my experience. I'm sure some of the other technicians do nice work base on the pictures here, but based on my experience with this nail technician, I won't be returning.