Wanted to change insurance company is and Terrance made it easy and I savif money with then. Give…read morethem a call. Its worth it

Very professional from the beginning to the final goodbye. Well planned process and eye clear…read morecommunication with me. I was very happy with how they made me feel important. Thank Terrance for all the help.

I have had the privilege of joining this bank a little over a year ago. Jill Spencer is the…read morepresident of the bank and she has been absolutely amazing to work with. Little did I know how much help I was going to need when I switched all my business accounts to this bank before Covid hit. This was definitely divine intervention and I thank God he allowed me to meet her when I did. I can't recommend this bank enough. They are great people who truly care about their customers and it's a Christian organization. Thank you Jill for all you have done for me, my family, my business, and my employees!

If i could give -0 stars i would i thought maybe it would change from my last review but it did not…read morei waited 18 min in the commerical lane while all the other lanes were in and out very fast im running a business and it makes it hard when you spen alot of time sitting in the commerical lane while the employees take thoer sweet time if your under staffed hire people its not hard. I dont think its our fault that we have to wait and waste our time sitting in the lane when we could be running our business.

I've been going to Chris Carol insurance agency for 15+ years and he's always worked at his best…read morekeeping me at the lowest prices around!!! Chris Carol and his team are the greatest. Their prices beat anyone's bet that!

Brandon's office needs to stop selling policies to their already established customers without…read moregiving them details about things like trackers in cars. Then, when those things are discovered by the customer and they cancel, they need to cancel the policy instead of waiting weeks and sending me another bill telling me I haven't paid. Then, when a payment is made for the other policy we had with them (life insurance), they need to put in the system so I don't get more mail telling me I am late and that I need to pay them again. Horrible business accountability lately. Stay away from him at all costs.

Brandon and his team are very resourceful and quick to answer my questions!! I trust them with all…read moreour insurance needs!

The branch is a very warm and family friendly environment. I got great discounts on the things I've…read morehad insured and great service! It is a one stop shop and I will recommend Dennis Morris to everyone I know!!!

I love everything about this Credit Union. Customer service has always been phenomenal,…read moreprofessional, and very eager to assist with my needs. Over the decades I have visited branches downtown, south OKC, Moore, and MWC and I have always been treated with respect and appreciation for my business. I am grateful to my late father for opening accounts gmc or his kids when we were young (as I said, decades ago)!

This review is written on behalf of my boyfriend who after today, will no longer be banking with…read morethis ghetto so called credit union. This is the worst banking experience I have ever had the privilege of hearing in my life, and I work in banking!! My bf opened his account with USE in 2019 and since then he has had very unpleasant encounters with various workers of this bank. Today was the last straw for him and I was appalled by the unprofessionalism and customer blaming that I heard while he talked to multiple reps. My bf's debit card was stolen so last week, so he called and reported it stolen and requested a new card. Fast forward to this week, he called to get a status update of his new card and was told the card was never ordered.... huh? A customer calls your bank reporting their card stolen and you don't reorder the card? Understandably so, he was upset to learn he had been waiting all this time for his card, only to have to continue to wait to access his funds, and no one he spoke with took any responsibility or even apologized for the inconvenience. One representative Crystal Scott was very combative and didn't seem to understand why my bf was so upset. One point during his conversation, Ms. Scott told him since he is so unhappy with their bank, he should close his account; what reputable bank sends their customer to another bank!!! When he asked Ms. Scott for her name, she proceeded to hang up in his face! The only reason I have her name, is because he called back and asked another rep for her name, and Ms. Scott had the nerve to tell her supervisor that my bf hung up on her! That's pretty low Ms. Scott for you to lie on a justifiably angry customer who simply wants access to his money. The manager who he was transferred to after being hung up on was not much better, also telling him to go to another bank, and called my bf a liar when he told her about being hung up on by Ms. Scott! Very upsetting to had to have sit here and listen to these poor representatives of USE, I could not make up how terrible the service was and please rest assure, the representatives he spoke with will answer to their poor service today. If you value your time, money, sanity and good customer service, DO NOT OPEN AN ACCOUNT WITH THIS BANK!

Mike is a great agent! He and his team are always going above and beyond for their clients, plus…read morethey make fresh cookies every day at their office!

I want to start this and say I was an extremely loyal customer with Mike Muecke & would have gave…read morehim a 10/10 recommendation before this. July 2022 we were involved in a wreck at McDonald's on 15th & Lockheed. We had already pulled 3/4 out of a parking spot & a lady in a jeep came flying into the entrance on lockheed with her turning north when entering. She smashed our back passenger bumper, and tail light. Margaret (lady who hit us) got out of her car and started apologizing say that she was so sorry, her son is in the hospital & her mind wasnt in the right place. We couldn't call the cops because it was on private property. So there was no police report. We exchanged info with Margaret & she offered to pay for a new tail light for us from the scrap yard. We asked her if we called our insurance would she let them know she took blame. She agreed. We leave, file our claim online, the online claims told us that they are calling it as our fault. My husband calls Mike. All Mike says is claims said it's your fault so that's what we have to go with... We were told no one called in on Margaret side. And we decided that we only wanted liability since paying $130 a month for full coverage turned out to be the biggest scam. Fast forward to 04/2023. I go to check my bill for May, It was $87, when the last 6-7 months it had been $41. For the 6 months it still showed $516. So I call Mikes office asking what was going on. Lady told me that it went up 40% for the wreck in July... Then come to find out Margaret had filed a claim for the wreck, she LIED to the insurance company & told them she was in the drive thru & we hit her. State Farm believed her. She wasn't even a State Farm customer. So when we found this out, we decided to drop State Farm since our car isn't even working. They say they will and called it Kosher... WRONG! I get a call Back from Mikes office with the lady I had been talking to. She tells me that if I shut my insurance off, they will freeze my parents insurance. And that because I live at my parents address that I can freely take the keys to their cars... even after both of my parents swore that wouldn't happen. The lady kept insisting that I would have opportunities to TAKE my parents keys and go joy riding. We had to suspend our insurance just so they won't cut my parents off.. The worst part is they are raising my parents insurance because ours is suspended. So now that State Farm has painted me out as a liar, they are making me look like a thief. I wasn't going to make a review until they insinuated that I am a thief. So with all this being said, I wholeheartedly DO NOT recommend State Farm period for any sort of insurance.

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been going here for 9 years love them and prices are good and Mike is awesome never an issue with…read moreme and my family f filing here.