I'm old school and went in to make a payment. Of course I didn't have my account number so Melanie…read moreWest found me in the system, took my payment and then printed me a member card. All super quick with a smile on her face.

Deposited a bank check at the drive through for five hundred dollars. Didn't see it in my account…read morevia the app/online banking. Almost 24 hours later it's not there. It was lost or placed in the wrong account apparently... who knows. This should not happen. Ever. Unacceptable. I shouldn't have to babysit my bank to make sure they're doing their job with my money. Not to mention the fees that Chase charges...it's like legalized fraud. Find a credit union where fees are at least half!

Needed some cash so stopped in. The drive thru was kinda full so went inside. Only had to wait a…read morefew minutes and. Got to the teller. It's kinda funny, they ask how you want the cash back then when you tell them they ask again. Got what I needed and headed out. Hardly any waiting.

I currently bank here and it has been a nightmare I haven't been able to breath they take a fee for…read moreevery thing including direct deposit it is bologna I tried to close my account they told me I would have to pay 30 to close my account do not bank here they are a bunch of liers and thiefs as far as Im concerned

So far I really like this bank. I worked with Rebecca and she was awesome. Very professional but…read morepersonable. There was a co-worker with and I forgot to get her name but she was just as awesome. They made signing up very simple. They walked me through setting up my account. I really appreciate this because u have cognitive issues so it difficult for me to do alone. I brought my son back as well and did the same process. These ladies we just awesome. I appreciate them and look forward to working with them in the future.

I am thrilled with them as my insurance agent. I have always been taken care of well. They make…read moresure we have the coverage we need and have always recommended carriers that save us money. I have shopped around and never been close to the rates and service we receive here on a regular basis!

From the owner: Independently owned, Martin Insurance, LLC was established in 1983 in Harrah, Oklahoma by Judy…read more(Drew) Martin. Our agency is committed to protect individuals and families from financial loss resulting from automobile accidents, fire, theft, storms, and other events that can damage property. Our goal is to provide our customers with stable, progressive and reliable insurance companies that offer the protection our customers want and need with excellent service, great coverage and the lowest insurance premiums available... Our agency staff has the knowledge and experience to do the work for you by comparing policies and rates to get you the maximum coverage available for your risk. We will be glad to help you find the right coverage with the personal touch you would expect from your local insurance agent.

This is the best bank I've ever had!!!! I won't go anywhere else. The customer service is…read morewonderful, if theres an issue they're on top of it!!

I've been a customer of BOK for over 25 years. The customer service is almost always horrible in…read morethe drive-thru. I applied, online, for an home equity loan on Oct 3, 2021, but forgot to add some financial documentation. So, I reached out to Malinda, who was assisting me, and she informed me that someone would contact me if I was approved, as if I was bothering her. The status stated that they were waiting on me to upload documents since Oct 3. On October 7, I called and spoke with Denise. She informed me that either my DTI was too high or that they couldn't verify if some of my income was permanent and asked me if it was. I advised her that it was permanent. She stated that I would receive a letter in the mail stating what she just told me. I hung up and applied online with Rocket Mortgage and received a conditional approval within 1 week, and received an appraisal and approval within 3 weeks. There were no DTI or income issues. Had Malinda or someone called and inquired they would've found this out, and that I had another property valued at 269k. And, they lost that loan to Rocket Mortgage. Today, I went through the drive-thru on Midwest Blvd, to close 1 of my bank accounts, and had the unpleasure of having Lisa assist me, again. She gives me racist Karen vibes "everytime" I've experienced her. I sent my ID in and waited a while in line with my window cracked and freezing, while it appeared that she wasn't assisting anyone. She asked what I needed. I gave her the account number and advised her that I was there to close the account. She sent the tube back with a check and didn't say 1 word. I pressed the button and asked what I was supposed to do, she just sent it and didn't say anything. She stated that's because my window was cracked. (Again, it had been cracked because it is cold outside) She asked if I wanted to cash it or take it. Seems like she would've asked this before sending the check out and not saying anything. I told her I wanted to cash it. She sent the tube back and didn't say thank you, have a nice day or anything. I pressed the button and she wouldn't answer, as she has done before. A man answered. I asked her name and he advised me that it was Lisa. I've had this same rude teller before. She is so hateful and rude. I wouldn't dare have my money around thugs like this!