Dear Southwind Financial. Let's cut to the chase. You asked for my info, I provided it. You said you could work with me to get it done, yet you didn't get it done. When I did everything you suggested and cleaned things up and showed you that I'm not a typical dumb customer and I do know a few things, you got scared and said we don't want to do business with you. I have those emails to back my statements up. But it doesn't change the fact that Southwind choked when it counted.
While it is your right to decide who to do business with, it is my right as a consumer to share my experience and to warn others of the poor, substandard service combined with the insulting, degrading comments I endured by attempting to use you to be able to buy a home here in Las Vegas.
1 Star posted under howling protest, and with a sure-fire placement on my Jackassery list that has been earned.
By the way one of your competitors who I won't name just got it done. And they did it faster, with less paperwork, with friendly service, and they got me a lower rate to boot. Case closed? Not quite. I'll be sharing my experience with the State of Nevada as well. Consumers deserve better. read more