When you're in a pinch and you have no choice and you have to overpay then you definitely hit…read moreOfficeMax for an old-fashioned fax to be sent. Unfortunately, I just bet about $120 sending three different faxes due to the amount of papers for each fax. That's a lot for three simple phone calls that doesn't really cost them anything so this turned out to be pure profit for OfficeMax. Think I might have to open up a fax company...

Had to pay over $16.00 for a ream of three hold punch paper. It was the cheapest three hold…read morepaper they had. Ridiculous.

NICK VASQUEZ is a great general manager! I went into staples in a somewhat bad mood (needing to…read moreprint out paperwork for court.) but when I was working with Nick he went out of his way to make sure I was taken care of. He was very attentive and respectful to everyone even though it was a busy holiday season. He actually made me feel a lot better. I hope he gets promoted but then everyone would miss out on his exceptional customer service. Highly recommend this location for all your office needs!!

WE'VE GOT THAT Since…read moreI never come into this store I was looking around aloof, and a store clerk noticed and asked if I need help, to which she told me where exactly I can find the item I came for. I was in search of the not-so-common these days business card holder sleeves and THEY HAD THAT. Even though it was not busy in there, they had a lots of employees available to assist. It appears they have back-to-school sales there with all kinds of supplies stocked for students. Which might be a better alternative if you don't like the crowds at places like Target and Walmart. I would say this is a place of convenience for office supplies that also carries some specific items that you may not find at other big box stores. The check-out option is only with a cashier and when the line started backing up, another clerk came over to help the queue.

They are horrible from top to bottom because of their awful management, customer care,…read moreaccessibility, ease of product understanding and quality. I could hardly understand any of them. Their system would not even take my 10digit account number bc it said it needed 11digits, and waiting for 30min for no help to be given was hardly service or acceptable. No trust of my information or quality. Save your time!!!

most disgusting customer service I've Ever experienced!! the lady working at the print center,…read morerolled her eyes because I asked her to cut some paper I printed and resize them. She rolled her eyes and threw her phone down on the counter after just sitting there on her phone the whole time. she was well over 30 years old, so to be acting like that at her job is crazy. Someone needs to hire a more professional associate. I live right by this location and now I have to be going to other locations that have a quality customer service and not lazy rude people.

This location is closed. Please update. I wasted my time driving here only to find it closed.read more

This location is closed. I drove here from Queen Creek…read morebecause it showed open on Yelp. There needs to be a better way to report businesses that close.

I have made several print orders from this Staples and have always had an easy and smooth…read moreexperience. Most of my print orders are sent online, usually for same day or a quick turnaround. Most if not all of those quick turnarounds are ready way before the estimated print time. I always get a call from a team member to let me know when my order is ready for pick up. The store is clean and organized. Everyone I encounter is pleasant and helpful. I will continue to print from this Staples location whenever I can.

I ordered my first brochure ever. I was told by Staples printing staff employee... who turned out…read moreto be a manager... that if I printed on 60 lb paper or higher, the fold would be rough as it would tear the fibers and look bad... This is completely untrue! I have seen with my own eyes thick card stock paper folded.. and the fibers don't tear! So I did some research..this being my first brochure.. and I learned from both AI as well as later this morning from a professional printer's office... that what the manager said is completely uninformed. I ordered a brochure to be printed on thicker 60 lb paper yesterday and was going to fold it myself using a 'scoring tool' that prevents the fold fibers from tearing.. according to my AI research... I was very clear twice, "DO NOT FOLD" the brochure. I got an email last night my order was ready.. I went in to pick it up this morning, and told it wasn't ready. I replied I had received an email--The order was found.. but the brochure was folded! I said the order would have to be redone..as I was using a scoring tool, to fold myself so the fibers wouldn't tear.. and the brochure looked horrible.. the folds looked horrible, and the fibers were all torn on the fold. The printing person who had taken my order and was giving me such ill informed advice would turn out to be the 'manager!" She insisted my scoring tool wouldn't work! Seriously? The manager had no choice but to agree to redo the oder.. as they had not followed instructions. But I would have to come back tomorrow. Feeling a bit dismissed and worried about my hard deadline of tomorrow at 8 PM... I decided to call the store and speak to a manger just so they could provide some oversight and reassure me my product would be completed, as order by end of tomorrow. Guess who I was transferred to unknowingly? I I shared politely I felt a bit "put off by the way the employee in the printing department was handling the matter, and was worried that I wouldn't get the finished product in time. The 'manager' admitted to being that same person in the printing department..and then proceeded to become challenging and defensive..not at all understanding. The manager told me that she was getting ready to print my brochure this morning. and wanted to do it herself so it didn't get folded. Which doesn't make any sense, as the folding option is a like a side dish you order and would be on the printing instructions, unless the manager didn't write the order correctly. She was rather rude yesterday when I placed the order. I asked for one copy to be printed so I could have a proof, and she rolled her eyes and demanded to know if I was going to place the order. I told her that I had to see a proof first to see if I needed to make any more tweaks as I had converted from pages to pdf format! She wasn't happy with me. She also sat at a back computer and I had to talk very loudly to give my personal information like phone number.. etc.. But I digress.. In my phone call with this manager this morning.. who had just admitted she was just getting ready to print my order... I said, why can't you just continue with that.. and print my order so it's ready today... and not send me to the back of the printing line! After all, they made the mistake! The manager's said she couldn't do that because my order "was already printed." I said I would like some consideration. I needed a solution The manager needed to go on a tirade of defensiveness.."I don't want you do defend yourself, I want to focus on a solution.." But she couldn't hear me... she wanted to punish and blame, so she offered to cancel my order if I wasn't pleased! When I reflected she was threatening to cancel my job when I was now behind a deadline due to their mistake....I asked to speak to her manager and she said he "wasn't in." I asked for his email and she said he didn't have one." But she didn't offer to put me in touch with him at all. She continued with her tirade and said she was "cancelling my order" and she hung up. Wow. Turned out to be such a huge blessing in disguise. I was panicked for about 1 minute and due to my hard deadline.... I called the closest printing place I could find (MixxxMan), it was like finding an oasis in the staples desert. They could do the job.. they recommend 110 paper (much better than 60 lb), they score the paper, there will be no fiber tearing at the creases.. The cost would only be 20. more! They would proof for any alignment errors (a service staples does not offer). Thank you staples for canceling my order..now I am going to have a superior product from someone who knows something about printing. I only have to forgive myself for enduring rude, dismissive and disrespectful treatment because I thought Staples was the only game in town.

My entire experience was great, but Matt in Copy and Print made it truly special. That area hasn't…read morealways been where I've had the best experiences, so this really stood out. I first met Matt on the floor, where he greeted me warmly and clearly answered my print questions even though he wasn't working in that area. When I was ready to print, he was helping in Copy and Print, which was very busy with multiple customers. At first, I was looking for a female employee to help me, as the medical images I needed to copy could be uncomfortable. When I spoke with Matt about this, he was incredibly kind, professional, and respectful, and I felt genuinely heard and seen. I expected to come back the next day due to the size of my order, but Matt told me it would be ready in five minutes, and it was. While I waited, I watched him help many people with the same level of care, respect, and attention to their time. He truly seems to enjoy helping others. I don't know his political affiliation, and it doesn't matter, I just keep thinking, I want to be around more people like that. I guess he's part of the "treat people with respect" party. It's people like Matt who genuinely make life better. A very valuable experience.

Staples has an Amazon drop off for returns, so I tried it out today. They converted one of their…read morecashiers to be dedicated for Amazon. While waiting I saw the Party City sign! I asked the staff and was told they just started setting up the Party City section and will soon have helium for balloons. We are super excited about the availability of party supplies near us since the standalone Party City supply store is gone.

Outstanding customer service! Tara and Jay always make me feel welcome! They are always…read moresmiling.... Even during the holidays when everyone is shipping they are customer service focused.

Stopped by here to drop off an Amazon package. They have two Amazon kiosk to print labels with bags…read moreto drop off items. My item required an associate and the staff was friendly and helped me print a label and provided a receipt. This store is in the Safeway plaza with ample parking.

We received the kindest and most helpful service from Neil and Robert last fall 2025! I noticed a…read morebuffet/credenza piece on the floor and knew that this was the piece that would work for our living room. It was on sale as a floor model and, other than a minor scratch, was in excellent condition. We highly recommend this beautiful store. On a side note, they keep their bathrooms spotless and that indicates to me, pride in their work environment and care for their customers.

The furniture quality is great and they honor their 5 year service warranty. The sales staff is not…read morepushy and honest. They answered all of our questions but also let us just browse on our own. The white glove delivery was also excellent and they took their time to make sure everything was level and adjusted correctly.