1. Southwest Diagnostic Imaging

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    Phoenix, AZ

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    Southwest Diagnostic Imaging

    1.0 (12 reviews)

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    SimonMed Imaging - Deer Valley

    SimonMed Imaging - Deer Valley

    2.2(123 reviews)
    0.5 mi

    I have done several images at this Simonmed location on Deer Valley and have always been pleased…read morewith the experience but I felt it necessary to review the administrative person, Faith, who went above and beyond when she called to confirm my appointment. The day before I had my scheduled appointment I received a call from Faith to confirm my appointment and during that call she told me the arrival time, co-pay amount and most importantly that if I pay by credit card there is a 3.5% fee but no fee if I paid by debit, check or cash. Having this advanced notice allowed me to plan my payment method in advance of the appointment. I wish more businesses would disclose this before the appointment.

    Cancer and scans are scary. It is also complicated when you are first starting. When you become…read moreseverely ill, understanding the health game becomes your life. A few tips: Get the referral first. Needs to come through primary, then passed to another affirmed affiliate like a neurologist. Once approved. The neurologist will put in order. Now you are covered. If you go with someone, have them take all belongings before you go in. Wear gym wear. No necklaces. No rings. Not metal. Leave phone and wallet with friend. Saves a good 10 minutes easy. Plus no bizarre changing into gowns. After 20 you know the game. Let me know if you have questions. This crew is the best though out of all on the block. Comfortable room. No gowns with what seem like see through windows. Privacy. Quick. When prepared and done right. Got in and out on MRI brain with and without contrast in like 30 minutes behind the closed door when normally takes an hour!

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    Summit Rheumatology

    Summit Rheumatology

    1.0(2 reviews)
    0.5 mi

    Five STARS for Peter Hennis not Summit Rheumatology!!…read more If you are looking for rheumatology care and want someone that is beyond knowledgeable, caring, attentive, and truly listens to his patients, with the upmost empathy I highly recommend Peter Hennis!!! Five stars without hesitation! Peter Hennis relocated to Riverside Rheumatology in Glendale/Mesa~ you can locate Peter Hennis on LinkedIn~ https://www.linkedin.com/in/peter-hennis-077950254?utm_source=share_via&utm_content=profile&utm_medium=member_ios 18301 N 79th Ave, Suite C130, Glendale AZ 85308 (602) 806-6181 1450 S Dobson Rd, Building A-Ste 303, Mesa, AZ, 85202 (602) 806-6181 That one star is for the entire office at that location as well as Gilbert! Unsatisfactory and if somebody hasn't reported this office to the board, that should be someone's next step They never returned your phone call in the office, they never respond to your email or even your Portal messages. The lack of communication is horrible and honestly their billing our insurance or you're self-pay but they treat you like cattle None of those girls ever even think what it's like walking in the patient shoes! They're not sick and they could give a hoot !! I mean, after all, it's not their Life!!! And God Almighty if you're trying to get a prescription or an INS pre-Auth that will NEVER happen you as a patient need to do all that footwork and babysit everything they do because that's how incompetent they are at Summit Rheumatology! And the worst part about it is they get paid we the patients do not get paid utilize all our time to make sure they're doing their job!!! I would've left many months ago, but I only stayed because Peter Hennis was there! I even tried to keep my appointment, but there's so incompetent. They let me run out of my medication even after my insurance Concierge reached out.! If that is not considered UNCARING,, I don't know what's not!!!' They should be extremely ashamed of themselves even calling that in office with the incompetence and most of us that go they have an illness and all they do is bring that illness on stronger because they don't care! ‍ This goes for all their locations, except wherever Peter Hennis was present! He assured that team did their job and their diligence for the patient as they should regularly. I don't even know why the team are there, They are getting paid to do absolutely nothing.!!! And if they're so overwhelmed because they have so many patients then stop seeing new patients and coordinate the schedule better! Instead of brushing us all off as our lives, don't matter nor our time or energy! Rheumatology just makes you sicker than you are because of the stress they bring onto you!! They're extremely incompetent at ALL THEIR LOCATIONS and if you ask for the manager to give you a call, don't expect that, it will never happen. I've come to the conclusion perhaps there's not a manager they're not existent and that's why you never receive a call but I could be incorrect but I know one thing you'll never get a call or get contact about anything ! Not to mention the billing department they're ridiculous. Exceptional Rheumatology patient care Peter Hennis Who Truly Cares and understands! The connection he makes with each patient makes you feel like you are his only patient and everybody wants to feel that way although we are not it's a nice feeling as the patient! I have been seeing Peter Hennis for many moons and I honestly cannot say enough wonderful things about him and the care he has provided throughout the years. He has always been compassionate, Shown empathy with knowledgeable Resources and an extreme amount of Patience, who genuinely committed to my health and well-being. He shows this with all his patients On the daily! Living with a chronic illness can be challenging, and having Peter Hennis in my corner who truly listens, takes your concerns seriously, and understands that every patient's experience is different means so much! He has always taken the time to listen to my symptoms, answer my questions, explain things clearly, and makes sure I feel heard and supported With Solutions to all of the setbacks. He recently Relocated to Riverside Rheumatology, I was more than willing to Locate him on LinkedIn and follow him because I TRUST him and the care he provides. That, in itself says a lot about the Kind of human he is! He takes care of you as you should to help your illness and help you get better for stressing you out like Summit Rheumatology And they're so-called team! They lack customer service skills, 110% or maybe they just never have them in the beginning or they're callous, but most of them are young so to me they would never really understand walking in your what if like to be in your shoes one day because if they did, they wouldn't respond with a non-response When you were the patient or reaching out for assistance!! ABSOLUTELY SHAME ON THEM!!!!! They should be embarrassed

    Summit rheumatology apparently only has 1 employed rheumatologist out of their 3 Arizona locations…read moreand he does not accept new patients. I spent two weeks calling and sending chart notes to be finally called back with an appointment time. Only to found out with a confirmation email that it's with a nurse practitioner. I was already seeing a rheumatologist that said my case is complicated and needed a second opinion from another rheumatologist. I'm not going to waste time with this place. The phone operators are likely outsourced to India and are completely incompetent with scheduling matters It was a complete waste of time. This place needs to hire qualified providers or shut down. I'm also a provider myself and I find this appalling. Anyone with rheumatological conditions should not waste their time or increase cortisol levels dealing with this practice.

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    Southwest Diagnostic Imaging - diagnosticservices - Updated October 2026

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