Flawless 10/10 experience: Exceptional leadership, fair pricing, and first-class service at Findlay…read moreHyundai
As local healthcare professionals, our time is limited, but we always prefer keeping our business in Washington County. We came in looking for a specific Santa Fe Hybrid Calligraphy, fully prepared to head down to Las Vegas where we had competitive metro quotes waiting. Our experience at Findlay completely changed our plans.
The straightforward approach clearly starts with General Manager Tim Mills. When we laid out our out-of-market quotes, Tim took a reasonable, big-picture view to keep our business local. He respected our time, cut out the usual back-and-forth games, and honored our agreed bottom line cleanly to the penny. He clearly values long-term community relationships over showroom haggling.
Our sales consultant, Elicia Lobato, was fantastic. She had the Calligraphy prepped, detailed, and ready on the lot. She walked us through the technology and the quilted interior with genuine patience and real product knowledge. She even made sure Bluelink and our vehicle settings were completely configured before we drove off, all without an ounce of pressure.
Tyson Kirk in finance was just as sharp and efficient. Instead of pushing a generic menu, he listened to how we drive, reviewed our ownership history, and walked through our options clearly. He kept the paperwork fast and transparent under Hyundai's 0% APR promotion, getting us wrapped up in record time.
Their new facility in Washington is a major plus. It is spacious, modern, and being away from the heavy commercial traffic makes it easy to get in and out without hassle.
Tim, Elicia, and Tyson earned our trust and our repeat business. We will be bringing our Santa Fe back to their Washington location for all of our routine service. This was an easy 10 out of 10 experience, and we give Findlay Hyundai our highest recommendation to our colleagues, friends, and family.
