Ordered new set of tires for my truck online. They had them in stock and scheduled an appointment…read morefor the next day, Monday. They were packed when I got there. Small wait to check in. Representative was courteous and said they would have them on soon. It took an hour but I was satisfied as the tires were perfectly balanced and off I went. The other thing I like about this store is they offerfree tire rotations and repair (plug) if needed.

I needed to get a same day alignment on a vehicle. I called around to multiple vehicle shops that…read morewere not able to get our vehicle in for several days. Discount Tire was able to get the vehicle in that day and perform the alignment needed. Service was very efficient and professional.

Another great experience from Olson Tire and Auto. My…read moreregular tires were wearing out and the dealer said it was responsible for the "vibrating." The the dealer provided a number of options. I did a fair amount of additional research and then went to Olson. They provided four great options. All would need to be ordered and would arrive within 3-4 days. I also went to a big chain tire store. The chain provided two of the same options that Olson had. Olson was way less than the dealer (of course) and their price for the exact same tire was less than the chain tire store, as well. Brought the car in today. Received a loaner. They found an issue with the tire pressure monitor (which has been an issue with my car). They diagnosed it and tried a couple of things. It appears to be fixed. The diagnosis and "fix" did not cost a thing. The best place in Wausau for tires and auto service. Also, their body shop is top notch!

This 1 Star is being kind, 1.5 hr rd trip from out of town, thought I would give them a try…read morepurchasing 4 new tires for my granddaughters xmas present. After waiting a 1/2 hr they come and tell me they don't have the tires for my car. I made this appointment 2 weeks ago, I asked didn't you verify you had the tires in stock that you needed to install. They replied NO. But they would be happy to sell me a different set for $65, more. Schierl or Pomps said they would match the price. Discount Tires Beat it by $20. I will report on how this turns out.

DO NOT TRUST THIS PLACE WITH YOUR CAR! We have taken our…read morevehicles here for years because of the friendly customer service. Unfortunately, the management has changed, and the people in charge now are truly awful and dishonest. We dropped our car off for an oil change, and when we picked it up there was a massive scratch taken out of the leather steering wheel. Instead of offering to make it right or providing any type of customer service, they were incredibly rude and denied responsibility. You couldn't pay me to take my car back here ever again. For the love of your own vehicle - DO NOT TAKE YOUR CAR HERE!

I had 4 new tires put on my vehicle, plus an alignment The…read moreprice was competitive (I called around) in fact, with fleet farm having their "big sale", the price at tires plus saved me about $50. The customer service was outstanding! Everyone is so pleasant. I never feel I'm a hassle or feel I could be taken advantage of. I was going to have additional work done and they told me to save my money until problems arise. This made me feel I can always trust them w my vehicle. I will definitely return!!

Oil change and tire rotation very great service and they are very helpful and friendly to everyone…read morethat comes in the They have online coupons for all types of service you need for your vehicle.Very affordable.

On 9-12-24 I had a tire blow-out on my 5th wheel camper on very usy Hwy 39 north of Irma WI…read more Coincidentally Deon Merkel was 15 minutes behind me on his way back to his worksite at Schierl Tire in Weston. Devon pulled over to help me with the tire change and had me back on the road again in about 5 minute. Very helpful and professional! Thank you Devon. Rich Prange

I'm trying to schedule on line for an oil change but their website doesn't allow me to complete the…read moreregistration. It's frustrating as hell.

While dropping off my van, I asked for a ride to my next destination, which was literally going to…read morebe right over the bridge to Biggby's and was told that the job was not a big enough to warrant a ride. Mind you this was for a brake job, at $400-$600 per axle. It was over $900 out the door. The dude that took our keys literally sent us walking on our way in the thick, heavy snow, and my wife was wearing sandals. Don't know if we're coming back. Got one of those "How did we do?" texts and complained using that avenue and got no response. Maybe now they'll pay attention.

They were so responsive to a last minute request for service. Here for one week from California and…read morehad car issues with my moms car. Most shops were booked out weeks and they listened to my issue and said have the vehicle towed and we can take a look. The next morning they communicated right away and by noon they had identified the issue and provided an update and repaired the car issue by 1:00 pm and picked up by 2:00. So thankful for their attentive communications and quick turn around. I would highly recommend them for you auto repair needs!

Without a doubt, the most clearly operated, professionally run auto shop in the area. Do not…read morehesitate. This is THE place to go for service.

This Sam's Club seems to be a little on the smaller side, but was still well stocked. They seem to…read morebe embracing AI as there was a robot wandering throughout the store cleaning the floors. It was a bit odd though as the store was quite busy and it did interfere in the shopping experience as it would stop and start, often in the way of customers. There was only one checkout with a cashier open that had an extremely long line. While not a fan of self checkout, there were many registers open for that. Exiting the store appears to be AI enhanced as no human asked for a receipt when exiting. Just an average shopping experience lacking the human touch.

Drove 50 minutes to pick up an online order. Your app was down (again), so I had to call the store…read moreTHREE times before someone answered. I was assured they would let pick up know we were there. 30 minutes later, after all the other cars that came after us left, the woman bringing out orders tapped in the window to find out what was going on. After 40 minutes we were on our way home. When we arrived home 6 of our 13 items were missing. I tried calling the store again and again and again. No answer (which is very typical at the Rib Mountain location). I called the 800 number where the AI assistant told me I did not have a membership under my zip code and the website told me I don't have an account under my email. So after nearly an hour I finally managed to get a human via the 800 number who helped process a refund for the items that we now have to go out and buy at a higher cost. We drove solely for the pickup order, 90+ minutes round trip.

The only reason I am giving them one star is because of the prompt time of service and how nice the…read morepeople who work there are other then that the service deserves a negative 100. I took my car here because the check engine light was on. Before I brought it in though I took it to auto-zone to read the code. It was a misfire needed spark plugs and engine coil easy enough right you would think so. I take it in they had to do a diagnostic and called me said the same thing so yes I went ahead and let them do it. This was a bad decision on my end I pick the car up drive it straight home everything seems fine for 4 days. Then boom check engine light back on I take it back they look at it said it was an old code cleared it. Very next day I go to start my car up it's making a loud clucking noise. I drive it immediately back to the shop the guy tells me it's coming from the hybrid side of things the battery and he knows nothing about hybrid cars I have to take it back to the dealership. WHY TRY TO EVEN FIX ON MY CAR TO BEGIN WITH IF YOU KNOW NOTHING ABOUT HYBRID CARS WHEN I FIRST BROUGHT IT IN. I'm completely disappointed dissatisfied and upset I paid $400 dollars to do engine coil and some spark plugs but no who knows what kind of damage this place has caused since they don't even know how to work on a hybrid car but worked on mines. DO NOT GO HERE THEY DON'T KNOW WHAT THEY ARE DOING BUT WILL NOT TELL YOU THAT!!!!!

I had brake issues on my Silverado. Being 200 miles from home I picked closest shop. These guys…read morewere awesome. They got me in, checked it out and told me I have an open recall for brakes. They could have done work but were honest and sent me to dealer where it wouldn't cost me. I value integrity and honesty, I would feel comfortable coming back if I had the opportunity.

1st Ave Auto is great, and Tom is so honest and upfront with you, I love it! I took my car there…read morefor a "clunking" in the front wheel...lo and behold it was due to my less than stellar driving....eeks! Tom knew almost exactly what I did without me telling him...there's a reason they are in the business they are in! I was lucky that there was no damage, and nothing looked out of place or loose per Tom's assessment. I was in and out in about 20 minutes - the service was wonderful! I appreciate having a locally owned auto shop right down the road from me. I will definitely be going back and hopefully not because of my less than stellar driving. ;)

Tom did a major fix on our daughter's HHR. It was less than we expected and he did a great job. We…read morewill definitely be using 1st Ave. Auto again!