My father and I lived at this apartment complex for one year. Everything was fine, until it came…read moretime to get my security deposit back. Before moving out, I provided my new address several times to ensure the deposit could be sent without issue. Months went by, and after multiple follow-ups (and being told repeatedly that "the check was in the mail"), I discovered that was not the case. It took months just to receive my move-out statement, and when I finally did, the charges were outrageous. They claimed the apartment was left damaged, uncleaned ($125), and even charged me $290 for paint, a cost that, under Texas State law, is considered routine landlord maintenance, not a tenant's responsibility. I left the apartment in very good condition with no damages whatsoever. To be hit with false charges and denied my rightful deposit is beyond frustrating. I have never felt so disrespected and taken advantage of. At this point, I feel I need to seek legal counsel because I refuse to let this go. Future renters: BEWARE. If you're considering this property, protect yourself and avoid dealing with Kim in management, she is at the center of these issues. What should have been a simple $500 refund is going to cost them much more in the long run. Oh, not to mention it's Sep. and I still haven't received the $85 I was owed. These are just 2 examples they sent of why I was charged $290 "damages" I caused... I had to delete my 5 star review I previously posted. All sunshine and rainbows week one..

Good experience upfront until my lease was up. Done my final walk-through with maintenance and was…read moretold it's the cleanest he has seen in nine years of doing this. said there would be no deductions or charges and I would get my full deposit. Now 3 1/2 weeks later and I have moved out of state everything is different. They are not keeping their word. Renters be aware and think twice. definitely get everything in writing because they don't keep their word.

We moved in March 31, 2017, when they had the $899 a month deal. Once we were settled in, Monica…read morechecked on us to make sure our move went smoothly. Every time we had a question or a concern, we would talk/email Monica and she would always find a way to take care of our concern and answer our questions. The maintenance staff are always so attentive and friendly! When we put in a request online or call them, they always take care of the issue right away and somehow, make it so we do not run into the same issue again. They were also very accommodating in regards to our dogs; we were never put in an uncomfortable situation because of our dogs. Unfortunately, we do have to move out this year and will not be renewing our lease, but only because we need more room, since they only have 1-2 bedroom apartments. Otherwise, we would stay here for much longer. It is one of the older apartments in Seguin, but the staff and the community definitely makes up for the age of the apartments, especially since they are well kept. We definitely felt like home in our apartment and we have Monica and the maintenance staff to thank for that!

when I was living there, someone literally walked into my apartment through the back sliding door…read morewith her dog and I had to question the trespasser and she didn't even speak English. Another thing is left the place in nice condition when I moved out and I even moved out early and still didn't get my safety deposit back, on top of that they didn't return my $1,260 that I had payed extra money after I had already payed $3,000 to opt out of my early rent agreement AND the AC unit in 1202 is completely moldy and extremely dangerous to the health Sincerely A.Z your EX Neighbor.

This review is on the basis of living in this apartment complex for almost 2 years (1yr 11mo)…read more The complex itself is beautiful; it has the looks of a modern apartment complex like in Irvine, Ca (look it up). The grounds are well kept and the common areas that include the amenities are equally just as nice. There are deer right outside the complex at the creek and also miles of hiking across the street. I think where the complex falls short is the upkeep of the grassy areas. Although it is not the complex's responsibility to pick up animal feces, there are plenty of times where I've walked by patches of grass that has dog poops and no doggy poop bags at the clean up station (at least this complex provides bags, so that's a plus!). I've lived in two different apartment sizes thus far, 1 br 1ba the 700+ square ft and the 640+ square ft and really it's up to your liking on how much you want to pay. Do note though for a nicer view of the lake, stained concrete floors (great for pets), first floor luxuries, bigger sqft. etc., you will have to pay a tad bit more, but really you get what you pay for. The community and residents itself is a good mix. I like the fact that there is diversity here (college kids, young professionals, and working adults). That can also be a con, because although it is a luxury apartment complex, there are college kids who cause a ruckus from time to time and I have filed a few complaints to the office regarding that. Other than that, the social events that the leasing office provides provides a good opportunity to commingle and get to know your neighbors. Lastly, I'd like to mention that the front office staff are simply amazing. Having lived here for a while, you get to know them and how sincere they are about addressing your needs. They are a small staff and sometimes it can take a while to address your concerns, but when they do get to your concerns (and complaints), they seem fair at fixing the problem and they do have a nice follow up (phone call, email, text about satisfaction). Nothing but good to mention about the staff here at the complex. For the most part, this complex is meant for young professionals, and people who live in San Marcos but are not college students. Doesnt mean college kids cant live here, its just a little pricey for the students to live here on their own (this comment is in regards to the local "impact" newsletter and the reported mean salary wages and mean age range of the city). Really, if you are looking for a luxury apartment complex that has a good mix of people, above average amenities, and just far enough away from the college, I'd recommend this place. Good luck in your apartment hunt!

LIVE HERE IF YOU LOVE MOLD!!…read more If you have health conditions or mold allergies, or if you are perfectly healthy stay away from this place. Living here was a nightmare. And unfortunately took a year plus away from living a normal life. My partner and I were exposed to mold that caused constant headaches, congestion, random illnesses, and breathing difficulties--the list goes on. I repeatedly contacted the office about my concerns, but they completely disregarded them. The only solution they offered was to clean the air ducts for "mildew." Shortly after the ducts were cleaned, our symptoms became much worse, likely because the mold was spread throughout the apartment. We eventually had to contact corporate and explain what was happening, including that I have pre-existing health conditions. Corporate said a professional mold tester would be sent to the apartment. After the testing, the property manager emailed me stating that there was mold growth, but claimed it was "normal." When I asked her to attach the actual test results, she sent another email stating the conclusion showed no mold growth at all. These were two completely contradictory statements. The results themselves showed elevated levels of Aspergillus/Penicillium and the presence of multiple mold types that were not found outdoors, which was used as the control. Despite this, management insisted the mold levels were "not elevated." And It was mostly in the bathroom connected to the bedroom where I sleep and spend half of the day there!! This experience was incredibly frustrating, misleading, and harmful to our health. If you value your well-being--especially if you have allergies or respiratory issues. I strongly recommend staying far away!! Even 9 months out of the moldy apartment I lived in, I am still fighting with health issues. I would give this place 0 stars if I could. Living here was disgusting. On the other note THIS APARTMENT IS WAY TOO EXPENSIVE TO BE LIVING IN THESE CONDITION!! Go save money, time and your health by choosing another apartment. UPDATE TO SYNC'S DUMBASS RESPONSE: They are really gonna reply back saying that there was NO mold growth. Look at those disgusting pictures of MOLD in our apartment. And I guess all of my health problems I'm just making up . THE COMPANY THAT CAME TO DO THE MOLD TEST WAS HIRED BY SYNC. So if you have the same problems. GET YOUR OWN MOLD TESTER. They also keep saying that the testers tested NO mold and that's not what the tests or results say. The results say that the mold levels aren't elevated. Which for a normal person you might not feel the effects as much. But I have health issues that they never seemed to care about and made no difference to them. They would not let us resign on our lease the only option was to move to another moldy unit. AGIAN DON'T MOVE HERE. GO LOOK AT ALL THE REVIEWS CALLING THEM FRAUDULENT!!!

Love everything about this place! Location is perfect with so many things to do. The staff made my…read moremove seamless!

Please DO NOT live here. I was assaulted on the property 9/2/2026 by my downstairs neighbor. I had…read morecalled and complained to them multiple times that My downstairs neighbor was harassing me before the incident and Nothing was done about it. He ended up being arrested 9/4/2026 and being charged with assault. I gave them all the proof to end my lease because I did not feel safe to continue to live there. I am even in contact with a victim assistance coordinator with the Hays county DA's office and sent them the documentation. They still refused to Let me go my lease and instead gave me a 5 days notice and charged me a $900 reletting fee, even though I was the victim in this case. The way they handled this case is concerning. They do not care about the well being of one of their residents being assaulted on their property or their safety. They wont give me their corporate's number or any other contact. Please don't live here if you want to be treated like a human.

truly a hidden gem. the office staff are always super nice and helpful and i've had no issues since…read moremoving in came back to the review 5 months later and the only complaint i have is my car got broken into here and they didn't really do much about it since they have no cameras. there was also a shooting here on halloween 2025.

I would've recommended this place until very recently. Within the last 6 months it seems management…read moreand staffing had changed and what once was a place full of friendly people willing to help is now the opposite. When I moved out, I had a professional cleaning crew to deep clean the apartment to make sure that nothing would be charged, since most student apartments in San Marcos will try to scam you out of money at move out. I took videos and pictures of everything. Now the Outpost is trying to charge me $250 for carpet replacement. I lived in my apartment for 2 years, my roommates carpet had been replaced in between then but mine never was. So, the carpet was at least 2 years old already, but I'm assuming it was older because I did not have what appeared to be fresh carpet when I moved in. Obviously the apartment knew the carpet was old, because they decided to rip up the carpet once I moved out. However, they took a picture of the under side of the carpet that was ripped up trying to hold me responsible for a stain that they found. They were obviously replacing the carpet anyways as the pictures showed the carpet already ripped up before they found something they believed they could charge for. I have pictures of videos of the carpet when I moved out and there is not one stain, tear, rip, or hole in any part of the carpet. They could not send a picture of the top of the carpet showing a stain was there, they sent a picture of the underside of the carpet after it was already ripped up. Trying to dispute this charge has been impossible. I first contacted the apartments and they refused to talk to me about the charge and said everything needed to be through email. So I emailed and they pointed me to a third party company that is supposed to handle the disputes. The third party company is legit an AI company as I've tried to contact them and speak with them, but can never get a human and get AI responses back. The third party AI response told me to contact the apartments about these concerns and the only option I had was to pay the charge. So I've contacted the apartments again requesting information on how to file a dispute, but since then they've been ignoring all communications. I have emailed several times and called several times, no responses to emails, and all phone calls have been sent to voicemail. My father was the guarantor of the apartment and he called, which they answered and already knew who he was without asking his name. He also requested assistance on how to file a formal dispute and they told him he would "have to fight the credit bureau on the charges". This is not legal as there has to be a formal dispute process, not taking up to the credit bureau when the collections will have already impacted credit score. They said there was 90 days for people to pay or dispute charges before the charges go to collections, but so far the only option I've been presented is to pay the charge. They are refusing to discuss with me any dispute process. I am very disappointed in how they've handled this matter and they will try to take any money they can out of you. It's not worth it. I know they will reply telling me to contact the office to figure it out but that's a lie. They're refusing any communication with me when I am just requesting how to do a formal dispute so it can get figured out before hitting our credit.

Been here for a year and I love it! Maintenance is quick and the office staff is always helpful and…read morein great spirits. The grounds are well maintained and the residents are all super friendly here. This is more than just an apartment complex, it's a community and our home.

This apartment complex is a delight to be at! Brenda introduced us to the area, and she gave us a…read morethorough overview of the apartment, amenities, and ground rules, and made me feel so confident in the area that I decided on it the same day. Samantha is very sweet and knowledgeable about the area and complex, and shows honest concern for the well-being and happiness of the residents. I have to give them both credit for being patient and understanding with me as I got my cat's information all together and amending the lease once or twice. They also honored a deal that was running at the time, which made me happy as I have been in other complexes that have rescinded their offers as soon as I signed on. I know that when I walk into those office doors, I can expect a friendly greeting and a quick solution to whatever it is I need. The complex is clean and pretty, we have reliable valet trash, there are all sorts of stores and restaurants close by, and having an Amazon locker for the residents is the cherry on top!

My husband and I have lived at Highcrest over a year and we have had an excellent experience. The…read moremanagement is awesome. Any time we ever need anything fixed Jeff is quick to the task and takes great care of us. This complex really cares for their residents. They give away donuts every first Friday of the month and have resident appreciation parties! It's a great location, very affordable, stays quiet and there is a cute trail right behind it- great for walking pets. (Or your husband ;) Highly recommend renting here!

Cathy and Bryce are the BEST! Honestly best management I've ever come into contact with in my 4…read moreyears of living in San Marcos. They genuinely care about the residents and do everything they can to make it a good experience. They let my roommate use their personal office computer since there isn't a clubhouse. They offer free coffee, donuts, snacks, dog treats all the time. Every time I talk to them they are so nice and helpful. We've only ever needed maintenance one time and they helped quickly and efficiently. Highly recommend living here especially if you're on a rent budget.