Awesome ER! Dr. Irvine & Chris the PA were very professional & efficient. I fractured my elbow…read more(fell off bike), & was X-rayed, diagnosed, treated, & discharged within 1.5 hours.

Avoid Dr Irvine in the ER at all cost. He told me he didn't kmow how to help me just before he…read moreproved that by opening up my week old surgery incision "because i needed to see if there was infection causing your symptoms." without any warning much less any other examination of me or blood test to determine if i had an infection. I had no temperature; he knew that. The quality care nurse called me and was nice, but she backed his decision basically. As i told the quality care nurse, "I am ver dissatisfied with the services I received at Jerold Phelps Community Hospital."

The staff are really friendly and kind! They gave me tips to keep my teeth healthy. My teeth feel…read moregreat following my cleaning!

Since it is impossible to email RRHC, and the staff refuse to let me speak to any higher ups, I'm…read moregoing to be leaving this in reviews in hopes that someone will respond before I have to file an ethics complaint with the California Medical Board. So without further ado: To the Management of RRHC, I am writing to express my profound dissatisfaction with the substandard care and unprofessional conduct I have experienced as a patient at RRHC this week. I have been a patient at RRHC for over two years, and while I've been understanding of the atrocious staff turnover rate, this situation is pure medical negligence. The recent mishandling of my prescription refill for 7.5 mg Norco, which I require to manage my spinal cord injury, is not only unacceptable but has left me in a potentially dangerous situation. The events that transpired between August 5th and August 9th, 2024, demonstrate a severe lack of competence, communication, and patient care within your organization. Despite having an approved prescription, your staff's incompetence and negligence left me without critical medication, exposing me to unnecessary pain and potential withdrawal symptoms. The conduct of your staff, particularly the MA [redacted] and the receptionist [redacted], was nothing short of appalling. I was subjected to lies, verbal abuse, and blatant disregard for my well-being. I was yelled at, talked over, and belittled because they did not want to take responsibility for the mishandling of my medication or take the time to fix the mistake. Your employees repeatedly provided false information, failed to take appropriate action, and demonstrated a shocking lack of empathy and professionalism. I demand an immediate and thorough investigation into this incident, including a review of all recorded phone conversations. The level of neglect, misinformation, and hostility I encountered is entirely unacceptable and violates medical ethics and patient care standards. Furthermore, I expect: 1. A formal apology from your organization. 2. Mandatory patient/staff conflict training and CSR etiquette for ALL staff members. 3. A comprehensive review and overhaul of your prescription management processes. 4. Assurance that this will never happen again, to me or any other patient. Should I not receive a satisfactory response and see concrete actions taken to address these issues within the next five business days, I will be forced to escalate this matter to the appropriate regulatory bodies and consider legal action. Feel free to contact me at your earliest convenience at: sneakattack831@gmail.com

I just delivered a baby in Fortuna Redwood Memorial hospital last week. It was the best experience…read morein my life. I was treated like family and felt like at home the whole time being there, I had to be there for 4 days and they went by so fast. All the doctors, nurses and staff are super professional, very helpful and friendly. I got the best care. Nurses were taking care of me and my baby 24/7 and I want to thank them so much for everything they did.

It seems this hospital hires all the doctors that can't find jobs in real hospitals. The…read moreincompetence at this place is astounding. My suggestion would be not to go there and go to saint joseph's in eureka. They are rude uncompassionate and Extremely judgmental. They speak to people like they are second class citizens. They act like it is an extreme inconvenience for you to be there. So very disappointed in their service.

If I could give negative stars, I would. If you or your loved one needs medical attention do not go…read moreto Redwood Memorial. From the moment the window at the ER was opened, it was the worst experience of my life. As I was telling the doctor my problem and what I was feeling. She was telling me I was wrong. And then proceeded to diagnose me with something I know I don't have. Without even actually looking at me. I can't believe they even call themselves a hospital. Please go anywhere else.

Not too long in the waiting room & Nice staff ... Very…read morelimited parking tho. They do gynecology work and the office staff is pretty on top of it

I went here after not getting well from a cold. They were efficient and I had less than an hour…read morewait for a medical exam. I was quickly diagnosed and had a RX right across the street.

I have only been once but the staff were knowledgeable and helpful throughout my visit. The doctor…read morelistened to my concerns and addressed them without harping on other issues that most medical professionals are too preachy about. He concentrated on my concerns and I am experiencing relief for the first time in over a decade. Highly recommend this practice

I just want to say what a fantastic doctor, Dr. Nathan Brinckhaus is. He will always take the time…read morefor his patients. I never feel rushed or unheard. He explains everything in layman's terms. He's thorough and his bedside manner is impeccable. I feel so fortunate that he's our family physician.

DO NOT TAKE YOUR CHILDREN HERE Zero stars if I could…read more We filed a complaint with the medical board because they wrongfully double vaccinated my child. They were looking at the wrong patients' medical records!!! We thought it was weird when we returned to complete the 2nd twins' shots and they said he was "all caught up and didn't need any" which was weird considering they gave our 1st twin multiple shots a week before. Even scarier, I'm not sure if they even know they made the mistake. We realized it months later when we found the other little girls' medical records in our paperwork and connected the dots. If you have no choice to go there, check every move they make and every document they are referencing. It's absolutely unacceptable.

Just filed a complaint with the state medical board. They've got an incompetent Resident physician…read morewho cannot speak, nor understand English very well, and he's arrogant and bossy as well. He messed up my visit because he misunderstood what I told him. And the local manager is incompetent as well, only interested in protecting the employees, not patients. I'm never going back

My review is only based on seeing Dr. Caroline Conner, which is why I'm giving more than 1 star…read more At my most vulnerable I've ever been Dr. Conner was the least compassionate doctor I have ever seen. I went to EFP due to a car accident I had (which I was not at fault for). I was on the job during the accident so I had to be treated through Worker's Compensation, and the sent me there. It was serious accident where I t-boned someone going 50mph because they didn't stop at a stop sign. I had sprained my ankle, but had incredible bruising all over. She prescribed physical therapy, which I went to for a number of months. My physical therapist was incredibly helpful, EPT Rehabilitation. There were a few issues I had with her. I had pain and numbness in my right hand and arm. I asked her about it and she acted like it was no big deal. She barely acknowleged it. When I went to EPT and told them about it they said it was due to my right shoulder taking in the most impact, which damaged the nerve bundle in my neck, which connected right through the path of where my pain and numbness stared and ended. Again, I brought it up to Dr. Conner and she did nothing. Luckily the pain has subsided, but often in times of stress it itches really badly. About 6 months into treatment Dr. Conner prescribed another 3 weeks of treatment, but it took well over a month for it to be approved by WC. I had another appointment with her before it was even approved. At that time she learned I had a lawyer. Who wouldn't after an accident like that? She actually came out and accused me of only trying to get money. She said I was fine and I didn't need any more treatment. Even though I was still waiting to see the PT from the last time she prescribed it. I told her about a spot in my back that really hurt. She pushed on it really hard, told me I was fine. My back was in even more pain from her pushing on it for TWO days! It was so frustrating and still is. I still deal with a lot of back pain. I feel if I were to receive appropriate treatment I might not be in as much pain as I am. I didn't care about the money. I was only 25 and wanted my health. To this day I get migraines related to the pain in my upper back and I have sciatica that comes and goes. It's been 7 years. I would strongly advise, if you go to Eureka Family Practice to stay away from Caroline Conner, and see someone else.

Let me start by saying I recently had rotator cuff surgery on my right shoulder. 3 weeks ago while…read morein Mexico I pulled a muscle in my left shoulder. The pain was an 8 out of 10. I tried every OTC med there was and nothing helped at all except for ice, which was only barely effective. So I get back in town and see my physician dr korenstein at eureka family practice. I tell him I'm miserable, I can't sleep and my left shoulder is killing me. I tell him I've tried everything OTC. He gives me a med that doesn't help. I ask again and I get generic Alleve after telling him no OTC med works. Doesn't he listen? I ask again for help and I'm told that I need to go to the ER for help. WTF? What kind of patient care is that? I see this loser has 2 other negative reviews here. I used to like EFP but I'm done until they get rid of this douce.

I went to Mad River's birth center to deliver my first baby. I was pleased with the information…read morethey provided prior to the delivery, such as the tour of the birth center and pregnancy classes offered. When it came time to deliver the nursing staff was very helpful and supportive. The birth was a bit problematic and some procedures were necessary for our newborn immediately after delivery. All of these were done efficiently and professionally. They kept us informed of all they were doing and why. Due to the birth center being VERY packed with deliveries, some of the services on the following days took a bit longer than expected, but we still received excellent support from the nursing staff. The atmosphere is definitely relaxed and procedures lacked some of the safeguard steps, which is much different from other hospital facilities I am familiar with in more metropolitan areas. However, I felt confident in their ability to care for me and my newborn. I would definitely recommend the Mad River birth center.

They dont even deserve 1 star but have to mark that. I have never been treated kindly at this…read morehospital. I have so many expierences over a large span of time. No, not EVERYONE there is bad, there are a few nurses here and there but they usually dont stay long. I have kept quiet about every single horrible expierence but not anymore. My mother in law was seen here Christmas morning, very sick, not the first time she went to try and get help since she was sick for months. The ER told her to just go home and gave her an antibiotic and told her she now had Diabetes. That was it, no papers or instructions for next steps being a new diabetic. Three days later she was dead. Autopsy said she died from a blood clot to the heart and a gallbladder that was FULL of stones. She was 64 yrs old and should have been admited for tests..tests that would have caught both things. but no, the dr always called her a homeless druggie. Yes her lifestyle was not the best, but she deserved to be treated with compassion, and listened to. She had so many people on her emergency contact list including my daughter that is a NA who lived just a couple mins down the road. No they searched and found her twin sister who lived out of town and said she died and hung up...our Aunt said they were so cold on the phone. When my husband, her oldest, got the call from out niece who was the first one to see her dead and we dropped everything and drove there quickly from a few miles away to see mom. We got there and asked to view her. When they took us in and walked away my husband rushed over to take the blanket off his moms face, he was devestated because they had left the tube in her throat and her eyes were still open. My daughter stopped the rest of us from seeing her face until she herself closed moms eyes. My daughter looked over her body and said that they didnt treat her body with dignity like she was trained in this county to do. When asked them to please remove the tube they said they couldn't, only the coroner could. When coroner showed up it was actually someone we know from one of our church wards. He said that was wrong, all they needed to do was call him and ask to remove before presenting to family. He sent us outside for a few mins and then called us back in and said "this is how she should have been presented to you". Our family considers her death as part their fault. We will now fight for her.