In September 2023, my mother had an MRI at American Dynamic Imaging in San Antonio after an earlier…read moreultrasound had already shown suspicious lesions on her liver. The radiologist's report said there were "no pathologic liver mass lesions." Only a few weeks later, she underwent another MRI at a different imaging center. That exam showed extensive cancer throughout her liver, including multiple nodules and larger lesions. A later medical review confirmed the cancer had been visible in the first MRI. Because the September MRI was reported as normal, my mother never received cancer treatment. She passed away on November 8, 2023, only receiving pain relief in her final days. The suffering she endured and the loss to our family were devastating. I am sharing this so that other families know to ask questions and seek second opinions when results don't match what the clinical situation suggests.

Come here!! I have anxiety from my first MRI experience and this place is my only pick if I need…read moreanything in the future. If you have anxiety this is going to be the BEST possible option for you. Great customer service!

I wanted to take a moment to recognize Valerie M. at the Labcorp on Huebner Road because she truly…read moredeserves her flowers! From the moment I walked in, she greeted me with the biggest smile and was incredibly cheerful, kind, and helpful. I brought in paperwork for my labs, and Valerie took care of everything so efficiently. When she noticed a discrepancy, she simply handled it, no frustration, no blaming me or my provider, just a genuine willingness to help and get things taken care of. She made the entire process so easy and pleasant, and I was in and out in no time. Going to get labs done or being in any medical setting can already feel a little daunting, so having someone at the front desk who makes you feel welcomed and taken care of makes such a difference. Valerie went above and beyond, and her kindness genuinely stood out to me. People like her deserve to be recognized for the care they bring to their work. Thank you, Valerie!

PROS: Easy parking, easy check-ins. Rich the phlebotomist is expert at his job, you won't feel…read moremore than a tiny sting. CONS: Waiting area can get hot and crowded, and once I had to reschedule due to it being so bad I couldn't wait nearby. (I later learned about the remote check-in feature.) Average it out and it's a 4-star lab. Been here a couple of times and today it was amazingly EMPTY. Bet I used up a year of good karma for that, LOL!

I took my wife here per her doctor's orders. She had an event that sent her to the hospital…read more After changing doctors, he requested that we go here for an MRI to map the brain tumor. We easily made an appointment here and went in for the test. They were very open about when we got the appointment trying to make it easier on my wife. Parking wasn't the best as many other offices are in the same location. I ended up dropping my wife off and circled for a while to get a parking spot. I had dropped my wife off at the entrance and she walked right in and was seen before I got back from parking. I sat in the waiting room for a while, and before you know it, she was finished. She came up to me and said she was finished and that the nurses and techs had taken excellent care of her. She was very happy with her experience here. Will I return? I hope I don't have to return, but I will definitely come back if the need arises.

I've heard mammograms be compared to having a garage door closed on your breasts however, while…read morethis description is eerily accurate, the staff and environment here help make the experience as quick and painless as possible. This mammogram clinic is labeled as "boutique," which implies a more spa-like experience designed put you at ease and make a necessary evil less daunting. They had coffee available in the waiting room and the clinic was very nicely decorated, plus they provide you wipes if you have deodorant on and extra deodorant to replace what you took off before you leave. You can't wear deodorant for a mammogram because its ingredients, especially aluminum, can show up as white spots on the X-ray and be confused for tumors. If you are a woman and have had the pleasure of experiencing a mammogram before, you know it can be a stressful few minutes. However the team here were all incredibly polite and the nurse I had was very skilled and most importantly, very quick. I was done in under two minutes with the scans. They'll take a scan forward facing as well as diagonally with the machine and expect to have your parts handled by the nurse to ensure a good scan. Don't worry though because you'll be instructed on exactly what is happening and what to do by the nurse. A big plus for this location is that they had Saturday hours which helped me avoid using any of my accrued PTO. Treat yourself to a nice meal after for doing what you needed to take care of your health. I joke here but do feel incredibly lucky to have an insurance that covers this important preventative screening.

VERY UNPROFESSIONAL!! For a company whose very name tells you the urgency in their work, they do…read morenot act with a sense of urgency at all. My first interaction with this company was absolutely horrible. The results were delayed and for someone who was there for diagnostic screening, this is inexcusable!! The last time, and I assure you it will be the LAST time I deal with them, their radiologist had not bothered to send the results to my primary care doctor in time for our appointment. Mind you the images were done on 10-22-18, and my follow up was on 11-12-18!! I sat in the doctor's office for an HOUR while they tried to reach them to get my results, to no avail. It took the OWNER of the medical practice calling them to get my results later that day. So I wasted time in getting up early to drive across town for my appointment, sitting there waiting, and then being told that not only MY results had not been sent, several other patients were missing as well. Had to take 2 hours off work- for NOTHING! Absolutely ridiculous!!! DO NOT USE THIS COMPANY- THEY DO NOT CARE!!

Tabby was awesome. Computers were down and she faced it head on like a trooper. She was as…read moreprofessional as she was sexy Thanks Tabby for a great visit

Waited over an hour as a walking. Watched 3 other people who were also walk ins and checked din in…read morethe same manner be taken back before me. I asked 2 different people for help and was told that I had to wait until they decided I would be assisted since I walked in. I left without receiving care after the third person as they continued to take new walk ins I stew d of assisting me. DO NOT go here if you I tend to be a walk in. Go to a location in a medical practice that is more equipped to handle walk-in patients

If I could give a negative 10, I would! Donna is extremely rude, and as a medical assistant was…read moregiving me medical advice! Dr. Shroll, whom I saw maybe 5 or 7 minutes, had no bedside manner. That visit they put someone else's name and label on my urine sample! Imagine if they put my name on someone abusing drugs!!! My blood pressure at the next appt. (A month later)was 183 systolic because of the pain I was in. No one cared. For a fracture line in my femoral head, torn labrum, and nearly non existent cartilage in my hip And torn lumbar disc, And a cervical disc pressing on my spinal cord, among many more disc problems all along my spine, I was given 300mg Gabapentin and Tylenol 3 in Dec.(3 Mri [11/20] reports in hand) Even though my 1st visit was in November they still wanted to have me go to another follow up in Jan! That's also with my Neurosurgeon, sending them his report Saying I needed injections and proper pain medicine. When i'd call I was only allowed to talk to Donna. I told her i felt i was having a reaction to Gabapentin and she said to stop taking it. When i asked if i could come in sooner to get a new rx, she said no. And when i asked why i was scheduled for another follow up instead of infections she said "well, Why didn't you ask the PA about it in person?" There is so much more she said, that I don't have the space for. Finally, when I called to cancel that January follow up, the girl asked why I was canceling. I told her it was Donna's rudeness, she said, "oh ya, everyone complains about her!" I asked to speak to the office manager and after being out on hold for 10-15 min. Someone came online and refused to give me her title. I asked her three times. She finally said she was with scheduling or something like that. So I didn't waste my time.

From the owner: Millions of Americans endure chronic pain daily, a relentless condition that affects various parts…read moreof the body and leads to numbness, weakness, headaches, and limited range of motion. For many, simple tasks become daunting challenges, profoundly impacting their quality of life. At Tricity Pain Associates, we take pride in offering compassionate, personalized pain management services to help patients reclaim their lives. As a premier interventional pain group, our mission is to provide innovative therapies and non-surgical solutions tailored to your unique needs. Our team of dedicated specialists understands that every patient's journey is different, and we strive to create a welcoming environment where you feel heard, supported, and empowered. Whether it's cutting-edge treatments or advanced minimally invasive procedures, we focus on identifying the best solutions to manage your pain effectively. At Tricity Pain Associates, your well-being is our priority, and we are here to help you move beyond pain and toward a brighter, more fulfilling future.

I can see that this job is hard to have fun at. What is collected, how it's collected, how it all…read moregets clearly communicated, how to do it all without ANY mistakes, errors, quickly without much pain to the customer. I have definitely seen better, and worse, I trust this place to do the job, no extra effort in that department.

After jumping through the recorded message hoops, it tells you if you need customer service , press…read more6. Then it tells you they're not available. Then, it finally tells you their mailbox is full. What is this, the 7th grade jr. varsity help line??

Loved this center but it permanently closed in May 2025. You can use their website to request…read morecopies of your medical records.

Two stars because once you see the doctor, she's great. Friendly, listens, considers what I WANT…read morealong with what I NEED, respects my medical knowledge (I'm also a healthcare professional) and also explains the things I don't know very well. Can't say enough good about her. BUT the issue is getting past the ODIOUS, rude people at the front desk. Or getting to talk to anyone at all. Their "convenient" text messages? Yeah they NEVER answer. Literally never. When you do make it thru the phone tree..... rude rude RUDE. I've been having an ongoing issue for MONTHS. It's improving but we're trying to find something that actually WORKS and they're just concerned about my annual exam. I physically CAN'T right now. I understand it's important but it's just. not. possible. And these are RECEPTIONISTS. Not anyone in charge of my care. They don't even greet you. Just "Sign in, that's $35". Once they even had me confused with someone else and tried to charge me their copay because they're just not paying attention and hate life. I'll be switching clinics due to front desk staff alone. Real shame when I have such a great provider but I can't even deal with this stress anymore. Making an appointment is next to impossible, after coming from a day at work for a medical appointment the last thing I want is to deal with unpleasant staff, and I'm really afraid of a medical or billing error because of them.

Everything went well. All members of the staff were extremely helpful and friendly, as always.read more

Needed a very important MRI with a CSF Flow study. I called…read morethem a few days ago and confirmed that they saw the order as requesting a flow study. They proceeded to make me an appointment. They said nothing about being able to do these or not. They are an imaging center, I trust they would have the technology or the duty to inform if they didn't. Yesterday they called to change my location in order to be in the right place. They never said a word about whether the Flow Study was an issue or not. Today, between exams, since I needed three, I asked if the Flow Study was being done among them. The tech said it wasn't. I explained that was the whole point of doing another MRI, which I did 6 months ago without the Flow Study, because I needed one with a Flow Study to help diagnose a possible CSF Leak. Tech said they talked to my doctor and confirmed it was okay. I explained that it was pointless and how nobody uses logic. But between them and the doctor, not a soul told me prior to all this that they changed the procedure order so I walked out in the middle of it. It was a complete waste of my time. They had the nerve to ask me if they could still use the images. Surely they want to know if they could get paid for their mistakes. Please don't charge my insurance, even though I'm 100% convered with Tricare. That would be disingenuous to do so. I'll confirm with them. So now I get to suffer for a while longer. Thanks a lot. And by the way, Nidraveda, is throwing you under the bus saying its your fault you didn't explain what was going on to me. Nobody takes accountability these days.