Oh my gosh... that's truly the only thing I can think to say!! You HAVE to try this place! The shakes are HUGE and so fun and fancy. You get to keep the cup as well when you're done. The service is great, food is great. The inside is quite small, so we had to wait for a table outside, but that's just a testament to how amazing this place is! read more

Southern Roots - Smore - Desserts Near Me - Columbus, Georgia

If I could, I'd rate this place a 0 but since I can't, it's getting a 1. My family ordered two milkshakes, the Bonnie and Clyde and the Cheer Up Buttercup. Keep in mind, they were $30 each! The toppings looked nice, but both milkshakes tasted like burnt plastic. We told one of the workers, who went to speak with the manager. The manager said there was nothing they could do and even admitted they'd gotten similar complaints before but still refused to fix it or offer any refund. They said they'd "call the higher-up managers," but nothing happened. We were shocked at how expensive it was and even more disappointed by the lack of customer service. Save your money don't come here. read more

This place has such a fun appeal and the customer service is spot on. They have a great menu selection with everything from salads to hotdogs to burgers and of course their dessert/milkshake menu that they are known for. On our visit we ordered the Buffalo chicken sandwich with fries and the footlong hotdog. The Buffalo sandwich was delicious and the fries were seasoned and cooked perfectly. The longhorn hotdog was questionable. It says it is a footlong, but sure did not look like it. The "all beef" was also questionable for the coloring of the hotdog itself. I wouldn't go back for a hotdog here but instead a milkshake! read more

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I went to Southern Roots with my family for lunch this week. It is a fairly small restaurant, with some seating inside and even more outside. I ordered a sandwich called the "chickmento", which was half chicken salad and half pimento cheese. I was expecting one half to be one and the other half to be the other, but the sandwich had them layered on top of each other. I might have liked this, had I liked the chicken salad, but I sadly didn't like it at all. So I was very disappointed in my food. I did order an oreo milkshake afterwards that was very good! They have a huge milkshake menu, with all of these crazy milkshakes, and that seems like their thing. We felt like the total that we spent was a little high. But I would come back here for the shakes. read more

Southern Roots - a chocolate milkshake with whipped cream and chocolate sprinkles - Desserts Near Me - Columbus, Georgia

Yes, please. This review is for the ice cream. Creative milkshakes. Quick service. Delicious. Family-friendly with a few food options as well. Located in Uptown Columbus, it is a great weekend spot, especially when the weather is nice. read more

Southern Roots - Birthday Cake - Desserts Near Me - Columbus, Georgia

Over the top milkshakes: but their old fashioned tastes just right too (chocolate of course)! read more

Southern Roots - a cup of milkshake with a straw - Desserts Near Me - Columbus, Georgia

What an adorable little spot nestled in downtown Columbus!!! Great spot for kiddos to have unique over the top/specialty shakes. The staff was extremely friendly and accommodating. My son really enjoyed the experience of eating the specialty shake he got. My husband got the Pistol Pete which he also enjoyed and my cookies and cream classic style milkshake was fantastic. You get to keep the glass of the specialty shakes, which I thought was a great plus. Thanks for the fun experience, we will definitely be back! read more

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This little place is awesome. Super friendly staff. Good food that made my families taste buds happy. And that Milkshake!!! Awesome place to go. read more

Southern Roots - This is the Under the Sea milkshake. Tastes SOOO good and looks awesome. - Desserts Near Me - Columbus, Georgia

a really good place for desert ! very friendly ! awesome presentation & great taste !! read more

This place is definitely a local hot spot. SO, after having some pizza with our SIT's from base, we had to stop off here and treat them to some good, cold delicious ice cream. Couldn't believe they downed shakes that large after a huge pizza. They enjoyed, and we loved seeing them have a great time. only issue was ours was supposed to be shakes and we got ice cream. But they were very busy and may gotten them mixed up. Worth going back and spreading word of mouth to others! Think we may stop back by here too read more

I have been to this place several times, and I've not been disappointed... until today (March 17, 2023, after 5pm). And that really saddens me. Let me start with, I usually don't have a problem when teenagers are working at a food establishment. It's a good place to learn people skills and working under pressure. However, I think ALL the employees were teens, and all of them spoke at the same time when asking a question. Please don't. It's hard to hear and understand what y'all are saying. I love how enthusiastic they were to work, though. That's a quality I appreciate about Southern Roots. Now to the actual review... I got the Cantina Nachos. The gal that served them was new and almost spilled them all over me when she removed the can. She was apologetic, and it wasn't her fault. She probably wasn't trained. I wasn't upset about that & politely made a suggestion for next time. (Put the can on one side of the tray and lift them across the tray to the other side, since they're going to fall anyways.) They were good nachos, lots of toppings, generous portion size. My date got the John Wayne burger and tots. It came out a little bit after my nachos, but he helped me with the nachos, so it didn't bother him too much. Well cooked burger with good, fresh toppings. Couldn't complain about that either. This is where it gets a little less stellar... I asked for a double scoop of ice cream TO GO in a cup. The gal put both in one cup, but didn't have a lid. She took another cup and squished it down for all the ice cream to fit between the two cups. At first, not a big deal, but I was waiting for my date to bring the car around (he didn't want me to walk in the rain), which took a bit longer than expected, and it started to melt. Where did the melt start to go? Yes, all over me. I asked for a bigger cup to catch the ice cream melt. They gave me a to-go container. I took it, put my cup tower in there, and walked out to my date's car. Once in the car, I separated the cups, set them in the to-go container on their bottoms, and closed the lid. But why did I have to do that?? Why are there no lids for ice cream to-go? Why couldn't I have been given a cup used for the traditional shakes? The portions are so generous, I think it's reasonable to assume some people want their ice cream scoops to-go, and that should be planned for. And maybe LISTEN to the customer. I did ask for it to go, so it could have gone directly into a traditional milkshake cup--with a lid. I'm not going to say I won't be back, because that would be a lie. I really do enjoy the food, and the environment. I just hope these minor improvements can be made to accommodate for people who don't want to enjoy their ice cream in the store. read more

Southern Roots - Their idea of ice cream "to go"... - Desserts Near Me - Columbus, Georgia

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I got the chicken strips and they was just ok. My friend got the scrambled bog and it was cold. Not worth the money...way over priced.

This was an amazing family friendly experience and the food was very good. However, dessert just made it even better. It was all very good and very well put together! I would 100% drive out of the way to come back to this restaurant! read more

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We stopped here to grab a late lunch. Chili dogs were on point, fries were perfect, and the float and shake was great!!

My wife had the buffalo chicken wrap and I had the steak sandwich. Both of them were hot and very good. We also ordered a vanilla shake , which was also very good. read more

Me and my friends went here Friday night and we had the best time. They have great music always playing weird but delicious donuts and my milkshake was good asf. The workers there were so patient when it came to me and my friends. We ordered 12 different donuts so we could try them all and they didn't hesitate to deliver. I definitely recommend stopping by if your in Columbus. Also thank you to Addie, Becca, Willow, Chloe, and Allison for the delicious shakes and donuts y'all made. read more

So the cooks didn't have gloves on I spoke to a waitress about it she lied when me and my wife clearly seen him not wearing gloves we asked them to remake it the manager in training had it done with no problem the manager in training was so polite and she offered a snack while we waited would recommend just make sure you ask for them to wear gloves or try to check to see if they are wearing gloves. read more