I have been coming here for years, and have always found them to be welcoming and very helpful and…read moreknowledgeable. But this time I was in a rush to get new frames and lenses because my current pair of glasses broke. Tina and all the staff were so very helpful and accommodating and put a rush on the order so it will arrive in days, not weeks. Tina helped me find a perfect pair of frames that fit my face, and was complimentary; (I have a very narrow face that is hard to find frames that are the right size) and I am so happy with what she found for me! The prices are very good and the service is excellent, they deserve 5 stars for sure !

I tried to buy contacts recently from professional optical and they refused to allow me to buy more…read moresince I was due for an eye exam. I have been getting my eyes checked regularly and they haven't changed in over a decade. So they are now withhold contacts /glasses if I don't get my routine eye check up. So now I have to walk around unable to see because I can't get more contacts and have no way of booking an apt any time soon for a check up due to financial hardships. I feel like withholding a product because you didn't get your regular eye check up is ridiculous and extremely unfair. Especially for someone who goes regularly and has not had any change. Very frustrating and seems to be a gimmick to get more money out of you. I informed the lady working reception of my concerns and she informed me that she didn't want to deal with the situation/didn't know how and basically avoided all of my concern's. Informed me she would get someone else to call me back (which did not happen) and I am now left to scramble and find another eye doctor and figure out how I am going to manage not being able to see until I can afford an apt at another eye doctors office. If you are planning on going to this eye doctor/clinic I would think again and try some where else!

I've been coming here for years now, always a pleasant experience! The doctors are knowledgeable…read moreand the staff are friendly.

I have been coming to Eye Appeal for almost as long as I can remember. The staff and optometrists…read morewere always happy and pleasant to talk to. I'm not trying to discredit someone else's experience (another posted review), but I have nothing but kind words to say about Eye Appeal! I have never received broken or otherwise tampered with glasses/prescription sunglasses (to which I have had several). I would suggest (based on another posted review) that if you are concerned about the state of any eye-ware you've purchased, prescription or not, look at them yourself before taking them into your possession. I don't remember a time where I didn't put on my new pair of glasses the second I picked them up because my new prescription had a sharper image. I would recommend Eye Appeal and know of many people who have had very positive experiences as well! I would 100% describe the people who work here as honest, kind, and friendly.

Wonderful and caring service! Andrew went over and beyond helping .Very honest THANKSread more

My iPhone 6 battery died on me, so I looked into local services to get it fixed. I have never…read moreneeded repairs to a phone, so I didn't know where to go. A quick Google search showed 4 different options. From reviewing their websites, I wasn't quite sure if 3 of the shops could help me or how much it would cost. iDeal iRepair's website was very well designed. It was easy to navigate and gave me all of the information I needed to see if they could help me. I dropped by and found a nice, well designed store. The two gentlemen working greeted me immediately (sorry, I didn't get their names). In under 5 minutes, they had replaced my battery and informed me what I needed to do to condition the new battery. They were very friendly and knowledgeable. The whole experience was very impressive. Apple would have charged $79, plus shipping and other fees. Plus, they would have taken my phone for who knows how long. iDeal iRepair charged $50 for the part and service. I absolutely recommend this store. Thanks for the great service!

Very nice people, they know what are doing, I would recommend to anybody, easy place to find, I…read morecould use my dental card.

I have no insurance. I paid cash. Frontcdesk lady was unbelievably rude. She dug in her purse for…read morechange. They carried little cash. My bill was 290.00 dollars. Ended up with me owing them a dime. She pit it on record as owing. The next time I came in for a cleaning..in 3 months..the hygienist took 35 minutes with picks. Fast and easy. A 2 scale clean. I found out by another dentist later. I was charged the full amount of $ 240 dollars. Not knowing I got ripped off, the same front desk 'lady: said ok you still owe us a dime plus 290 dollars. She was always a horrible personality with me. I was raised polite and courteous. I called a new dentist. They informed me of the cheaper by $90 cleaning for less work. I brush 2 or 3 xs a day. Glad Ivory got there 10 cents and the extra 90 dollars. Just another predator. I ment to say 240 for the cleaning. A 2 level is 156.00 . An 74 dollar saving. I can use that. I'm retired on a small pension. 72 years old.

Had issues with a broken screen and smashed glass. These guys had me back online and everything…read moreworks great. Friendly service

I was satisfied the first time I went in about 6 months ago, but I went in to spend quite a lot of…read moremoney on some equipment and I was very unhappy with how much I was being up sold. I just started a business and I'm unfortunately not very happy with what I was told. I needed a lens hood for how I want to shoot, but was refused 3 times. I was told buy filters, my schooling taught me otherwise. They were a little rude and quite arrogant. Hopefully they get their act together and I don't have to go to Calgary for equipment anymore. I'm unsure of the professional education level of the employees, and it makes me uncomfortable to buy equipment or get advice from people who are self taught and are giving advice based around personal bias.

The staff are knowledgeable, and go out of the way to help you out. They price match, so there…read moreprices are always competitive. I always love going in there and talking gear, great group over at McBain!

I had 2 molar extractions and an incisor filling all on the same quadrant today. I do not know the…read morewords to express my pleasure of this experience taking into account the inevitable discomfort. I will say I have had more discomfort with a 'cleaning' in other offices. On both visits I have had so far the dental assistants have been as friendly as a loving family taking time to note any clues towards anything out of the ordinary concerning your situation. Kudos' to some great ladies! 3 times Dr. Hall warned about an impending pinch. Only once did I feel the needle "pinching" my gum and it was very minor. During the entire visit I was often briefly distracted from reading the script and watching TV by Pauline's repeated apologies for 'odd sensations' and pain. Quite frankly the entire visit was a brief and sometimes slightly uncomfortable inconvenience to my day. Nothing more. Receiving a phone call at home the same evening (right about the time the freezing came out) from my new favorite dentist as a follow up was over the top as far as I am concerned. Dr. Pauline Hall actually does care as far as I can tell. My gum may be a bit sore at this moment but, again, I have felt far worse after a cleaning in the past than I do right now. Kudos' to Dr. Hall and her staff.

Excellent staff, great experience They go the extra mile to make sure everything is perfect.read more

I am a long time customer of optical studio. The last visit has got me thinking if i need a new eye…read morecare place. I use reading glass for phone, computer work and for up close tasks and I also need to look up while doing these up close task like looking up to talk to people. So, i was told that i should get office kind of lenses which will give me up close and intermediate vision of 10m. I got the prescription from the dr. and finally ordered these office lenses. I was told will take 2 weeks to come in. When i did not get a message to pick these in 2 weeks i called in and was told that my glasses are still not in. So it was about 10 more days of wait and when i finally got them, I could for sure not look with them past my phone - and even that was a trouble. It was found that my new frames were too big for me and that is why the vision was not clear and so i was told to select a smaller size frame and the office lenses would be fitted in these - another 2 weeks of wait and then trying.... Nope these frames did not work either. I had been telling the girls that the power is too much and i want to see the dr. Finally they booked me to see the dr. after 2 weeks ! (he was travelling) I see the dr. all looks good, now we order a progressive kind of lens instead of office lenses. All this while I am still trying to use my office lenses to get them to work, i am getting headache and I i am finding it difficult to work on computer.... I get the progressives and its better than the office lenses but not comfortable (i have that fish bowl effect and heaviness in eyes after using them) i am told I have to give time to get used to them(fair enough), another 2-3 weeks, while they tweak the frame here and there to make it work! I am using them but to no avail. Now I do not want to pick these progressives to do my up close task but rather prefer my old reading glasses! I go back in tell them and they tweak the frame a little better but again I don't reach for them when in need, instead use my old reading glasses. All this happens from start of May all way to mid September. Not to mention the stress i put my eyes through to try to adjust to the various lens with different powers. So finally, I am tired of not having my glasses, i give up the idea that I can have both the reading and intermediate vision at the same time! :(( I ended up getting normal reading glasses and I tilt my head down and look out of the glasses if i have to look at someone when they talk to me or if i am in a meeting!! Optical studio was not able to meet my needs of glasses for near and intermediate vision. I felt they were just playing/adjusting my frame to correct the issues of fish bowl effect and heaviness that I felt after using the new glasses. In fact the power on the lenses was definitely not right the first 2 times. I have been given wrong power lenses before as well. After this 2nd experience, I am now very sceptical to go back to them. No one really knows how to support a patient when they are moving from lenses variety (reading/office/progressives). No one really knows what issues a patient will face when transitioning to different lenses. No one knows the right questions to ask the patient to understand the issue and then to support the patient and correct that issue in glasses.