The staff at this vision center are AWESOME!!! I cannot think of a better staff. They go above…read moreand beyond to help even if it is spur of them moment interruptions!!! Willing to spend the time on questions, help with glasses, look up insurance questions I had, and gave me information for some kids at my school! Love them!! It is worth the trip!

My family has been patients here for a couple years now and I've found that the front reception…read morearea is rude and unhelpful!!! The doctors are professional and sweet but the actions of the staff make it unbearable to remain a patient!!! And yes VERY SLOW!!!

I had my vision tested last month. Sherri was very good but the techs are terrible. I have went…read moreback three times because my glasses are not right. I was told to wear my old glasses when I read or do computer work. Why did I pay almost 400 dollars for new ones when I should just wear my old ones? I live off social security and didn't have that kind of money to throw away.

This vision center provides poor quality lenses and poor service. I purchased two pairs of…read moreeyeglasses. Neither pair closely matched the prescription. The staff appear indifferent to helping customers and are likely there to just get a paycheck. Overall this vision center delivers a terrible value for what you will pay. Shop elsewhere at a professional eyewear shop.

Wonderful experience!…read more Dr. Julia Harrison is patient, knowledgeable, and professional. She really cares about her patients' eyes and takes pride in helping to protect and restore the gift of vision. I got glasses and contacts and am very happy with both. Dr. Harrison and everyone at Vision Source were awesome.

The staff are pleasant and make you feel comfortable. I've tried other places but American Eyecare…read moreis far better.

I thought it was pretty good experience. Thanks for the help. Didn't wait too long and I got the…read morehelp I needed and thought the experience went extremely smoothly especially with insurance.

Review Title: Unacceptable Service and Complete Lack of Professionalism…read more I have worn glasses my entire life and never experienced such unprofessional, disorganized, and frankly careless treatment from an eye care provider. This office has completely failed to meet even the basic standards of communication, follow-through, and respect for patient needs. The doctor rushed through my exam as if I were a burden, spending barely five minutes with me. When I requested a necessary accommodation letter for my job, the one they initially sent was so poorly written that my employer said it made no sense and was completely invalid. This forced me to request a corrected version -- which I've now been waiting on since Saturday. It is now Friday, and not only has the updated letter still not been sent, but I've also been ignored and left hanging in a situation that directly affects my employment and ability to work safely. This kind of treatment is absolutely unacceptable. It shows a complete disregard for patient care, urgency, and responsibility. A simple task like faxing a corrected letter to my doctor has turned into a week-long ordeal -- and still, nothing. If you're looking for eye care where you'll be taken seriously, respected, and properly supported, look elsewhere. This experience has been beyond disappointing -- it's been infuriating.

Rhonda & Kim absolutely ROCK! I came in with broken glasses at the end of the day, they not only…read morewent through what felt like a million glasses selected specifically for my face. Took their time, even took photos of each one so I could see what it looked like. I ended up choosing two pairs I would have never selected for myself. They got me a great 2 for 1 deal. Both were so knowledgeable on all the eyeglasses options for the order. Even at the end of the day, they were happy and friendly. Above and beyond customer service! Will return!

When I went in last January, I came away very satisfied. I was treated promptly and with no…read morequestions asked. The exam was very professional. The staff was very polite.

The workers up front and nurses were incredible and not having to get my eyes dilated at the eye…read moredoctor was incredible. However, Dr. Dixon was such a disappointment and so frustrating to deal with. He tried to decrease my contact strength prescription without letting me even try on any trials (thank God for the woman checking me out who made sure to find some me to try on before we ordered because I would've been pissed off getting contacts that I couldn't see through), kept promoting some podcast he was going to be on, tried to tell me that my primary physician wasn't going to truly check on one of my health conditions that I needed to get an ultrasound from him instead, told me to look something up using AI, and couldn't dumb down an explanation of something that was, as he described it, "pretty sciency" (I'm a month away from having a masters degree in biology mind you). He tried to schedule me for an unnecessary procedure after telling him I'm losing my insurance very soon. He also stated he "wouldn't be mad" if I chose to stay with my original prescription instead of going with the lower strength one, as if a decision regarding my body and what is going to be best for me should include factoring in his emotions. A genuine disgrace to eye doctors who are actually worth a hoot. If you don't want to be scared into going to the doctor or receiving an unnecessary procedure, I recommend going elsewhere.