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Southern Crane And Wrecker

5.0 (1 review)

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5 years ago

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Lighthouse Movers

Lighthouse Movers

(18 reviews)

Downtown

Lighthouse Movers Awesome! Excellent! Highly Recommend!!!!…read moreI contacted Doug several months back shopping prices for a move from Florida to Oregon. He came out, game me an estimate, and the price was very fair for such a large amount of stuff. Once we agreed, he brought out a bunch of boxes and a little tape at no additional charge. Our date wasn't secure but a rough estimate of when our house would be ready, so be penciled in a time. When it got closer to the move, I contacted him gave him an updated best guess. He was very flexible and asked me to keep him informed if anything changed. His crew was scheduled to come out Wednesday, September 23rd, so I called Monday to ensure we were still on his calendar, and of course, we were. We had a very tight timeline and some extenuating circumstances (Sept 23rd pack Florida house, Sept 24th fly to Oregon, Sept 25th close on new house, Sept 27 move stuff from Portland Apt, Sept 29 or 30 receive stuff from Florida to be unloaded into new house). His crew showed up (4 of them with two large trucks). All four introduced themselves. They all worked hard and fast and were very thorough. Later in the day they realized they probably needed a little help (we had over 400 items between furniture, boxes of all sizes, lawn and outdoor equipment, etc.), so they got two additional people to come help (at no additional cost to me other than I chose to tip them). Estimated delivery time was about 6 days, and they called me when they got to Oregon. Unfortunately for me and my family, our Lenders completely bungled our closing (we were supposed to close Friday, September 25th. Neither were they able to close us on the following Monday or Tuesday or Wednesday. So Doug's guys arrive in Oregon Monday night expecting to unload Tuesday Sept 29th, but I have no house to let them unload into. I call Doug and explain to him our situation, and I ask him if it is possible for his guys to stick around for an additional day and that I will pick up the additional charges (which included needing to change their flights back to Florida). He and his crew graciously agreed!!!! Since out house was still not closed on, I had to scramble to get three 15x10 storage units, and Wednesday, Sept 30th, they unloaded everything into storage for me (now my big headache since I have to pay an Oregon mover to move me from storage to my house when it finally closes). Two additional local guys show up, are just as polite as the Florida crew, and they get all my stuff loaded (like Tetris) into the three units. Doug and his entire crew, including the extended crew he hired, were all AMAZING! Polite, clean, thorough, and efficient. I highly recommend them to EVERYONE! I hope I never have to move cross country again, but if I do, you know who I'm calling... Joel Amar

I hired Lighthouse Movers to complete my relocation from San Diego, California to St. Augustine,…read moreFlorida, and my experience reflects serious negligence, lack of communication, and failure to disclose known damage. Before the move, I provided a full description of my household goods and relied on their professional assurance that the truck size would fit everything. On moving day, the truck was being filled without giving me any opportunity to decide which items should be loaded or left behind. I walked outside and saw them closing the truck while valuable items were still in my garage, forcing me to give property away on Facebook Marketplace and suffer avoidable financial loss. My belongings were stored from approximately December 6th through December 31st. When delivery occurred, the crew began unloading without any warning that my property had been damaged. Boxes were soaking wet, molded, and filled with mold. Clothes had mold all over them, furniture showed clear water damage, and many household items were contaminated and falling apart. The condition was extremely disgusting and demonstrated a lack of reasonable care. When Doug Sheffield arrived to collect the remaining payment, he did not disclose any damage until I confronted him. Only then did he admit he discovered the water damage the day the truck was unloaded into their storage unit, yet he never notified me during the 20 plus days my belongings sat there worsening. He claimed a Penske claim had been filed, but after contacting Penske myself, I learned no claim was submitted. I was left to handle the process alone while dealing with preventable loss, stress, and a clear lack of honesty and accountability. Damages were around $6k all together.

Southern Crane And Wrecker - craneservices - Updated October 2026

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