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    Southern Cal Telecom

    5.0 (4 reviews)
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    Services - Southern Cal Telecom

    Telecommunications

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    1 year ago

    Steve and the boys always take care of me. Always on time and do what they say they are going to do! Would recommend to anyone!

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    12 years ago

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    12 years ago

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    18 years ago

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    Jansson's Telephone Installation and Repair

    Jansson's Telephone Installation and Repair

    (6 reviews)

    I understand its pandemic times, but wow. Talk about needing a refresher in customer service…read moreskills. And honestly, if you aren't going to be servicing people right now due to your medical reasons or what not, then keeping your webpage and such updated would probably alleviate the interaction I had with this business. I seriously was in a crazy bind and combed the internet looking for someone who can work on residential home lines. I thought I found the right place, until Jansson's picked up the phone and told me he wasn't servicing right now. Which I understand. It was what happened next that left me appalled. I asked him if he knew of any other businesses or colleagues he could refer me to that could help me with the issue that I needed work on. His response? - "Check the internet." WOW. Just wow. Like how do you think I found you in the first place? You think I don't know how to use the Internet? I sure do know how to use the Internet. And I know how to use Yelp as well.

    After the third time of being transferred with AT&T to get someone to come to our house and have…read moreour phone line run from the house to our guest house, I got frustrated and turned to yelp and found John. We had been going back and forth with AT&T to get someone here for 3 weeks and got nowhere. John got here in 3 hours and had the job done in about 30 minutes and cost less than it would have with AT&T. John was very polite and friendly. He saved me so much frustration. I would highly recommend Jansson's Telephone installation and repair to anyone.

    Protel Communications - 4 offices in California

    Protel Communications

    (6 reviews)

    If only it was possible to give a negative star. This company does not care about their clients…read more They charged me for setting-up our phone systems and when my clients call in they get a busy signal. We tried repeatedly to have it fixed...Protel has refused to fix it unless we pay them again. There have been numerous problems prior to this one. This the last and final straw. #Stay away from Protel Communications.

    This company is as horrible as they come. They will take money for a service up front and fail to…read moredeliver it in the timetable promised. If your involved with orders double check what they do , other than a cookie cutter phone system, it will not be fulfilled correctly. Multiple T1's? They like to cut corners and not fulfill contract obligations, and their excuse is, "it WORKS anyways doesn't it?" They will charge you almost two hundred dollars and have you wait five-six hours or longer for a a technician to respond to you. In five hours I could have wiped and re-installed everything according to directions on the internet. Do not rely on these clowns. You pay $11,000.00 annually for a service contract? Assume you contact them tuesday with a less than critical problem. Unless it is hardware failure expect to be contacted somewhere close to 4:50pm on friday with assurances they will respond next week. Since at least THEY know what they are doing. You are better off hiring their technicians directly, instead of the monstrosity that responds to 1-800-GOP-ROTE. Don't blame the Tech's, blame the management, ownership, and general lack of ethics that lead to these issues in the first place.

    Southern Cal Telecom - telecommunications - Updated May 2026

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