I bought my under deck system from SEUD 2.5 years ago. We had a misunderstanding with the original price; we needed significantly more than the salesperson quoted, but the owner got involved and met me halfway. Because of the recent heavy rains, the system failed and they came out to fix it at no charge. Excellent customer service and reasonable wait times. A+ read more

From start to finish, Southeastern Underdeck exceeded all expectations. Their communication was prompt, professional, and genuinely helpful every step of the way. We've now used them to screen in two porches and install an electrical retractable screen, and each project has been flawless. The quality of their work is unmatched -- precise, clean, and clearly built to last. What impressed us most was their consistency in delivering not just great results, but an outstanding customer experience each time. If you're looking for a team that combines top-tier craftsmanship with excellent service, this is it. 10/10 recommend and will continue to use them for any future outdoor projects. read more

this is the most unorganized contractor I have ever hired in my lifetime. Either they send the wrong crew or a crew with no equipment or equipment with no material. And each time the schedule gets pushed back. Now, they send me an invoice with a late notice and the project is not completed. I can keep going but it's not worth it. The company is divided and has a communication issue. read more

Do not use SEUD for your underdeck system Wish there were negative Stars that I could give to this company. The under deck was installed in February of 2023, and it so happened that it rained the very next day, the underdeck was leaking live a sieve. (it still does) Southeastern Underdeck has in the last 17 months sent over their technicians multiple times - but have not been able to stop the leaks. (The frequent repairs have left the panels nicked and dented) They have blamed the the leaks on everything other than their poor workmanship and bad product (1) improper installation of the deck, (2) disregard of the codes during the installation of the deck, (3) missing flashing under the deck, (4) water collection on the deck, (5) the deck being painted rather stained, (6) the lack of gap between the planks in the deck, (7) the water gushing down from the roof, (8) the gutters being blocked and finally the leaks were ascribed to (9) a piece of rotting wood on the chimney and (10) gap where the chimney meets the roof. Before we opted for SEUD's underdeck system - We had a corrugated underdeck system that never leaked - What they fail to explain or comprehend is why we never experienced leaks in the old system. My recommendation HOLD ON to the amount that is due - till such time there is rain and you are convinced that the underdeck system does not leak. Have a look at this to see the extent of the leaks https://youtu.be/eD9Vz6NTvTc?si=V3Ks4vsIfnZ32yrr the old underdeck syste and did not leak the reason it was changed was because it was made of corrugated material read more

I previously posted negative comments about Southeastern Underdeck. Systems. I promised to repost after they had an opportunity to stand behind their warrant. They responded in good faith and professionally restored the underdeck panels to a like-new status. I can sincerely recommend this company to anyone who has a need for their service. read more

My experience with Southeast under deck systems was excellent from day one. Ben came out to give me an estimate for the materials and installation. He was the first experience I had with the company. He was 100% on time. He was a quality guy and an excellent representative of the company. He had me a quote that afternoon, before he left. Nothing was left for interpretation. The quote from this company was $3,000 less than a competitor, and had a much better selection! And, these folks has to drive 3 hours to get to my house. The end result is amazing! I love the transition they made to my bottom deck, which can now be used like an extra room! The workers were professional, respectful, and punctual. I'd love to do business with them again, and I'd recommend them without reservation! I've gotten many complements from neighbors. read more

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If you want a good underdeck system call these guys. We had to wait about 2 months for the install, but the wait was worth it. The office lady's were great and my installer was awesome. I thought the pricing was fair. read more

Southeastern Underdeck Systems - Patio Coverings Near Me - Buford, Georgia

From the first phone call to the final payment, a very well run operation. Pricing on their home page is accurate and there are no hidden surprises. The installers were great and got the job done in one day. Only complaint was the long lead time (5 weeks) but they were upfront about it and it's probably because of their good work they are in high demand. Already referred them to a friend who is now using them. read more

Southeastern Underdeck Systems - Underdeck roof - Patio Coverings Near Me - Buford, Georgia

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Do not hire this company! Run! My Underdeck was installed 3 months ago and has not kept the rain out since..Will charge you, take your money and leave your enclosure rained out. Had to have at least 2 repairs from leaving the ceiling chipped or not painted at all...Will send numerous people out to try to fix, but no one seems to know how. Then after my deck furniture was RUINED by rain, they say they'll send a supervisor.. then, a week later, proceed to tell me I'll have to wait one more month for the supervisor to come out- because WORKERS have been sick (mind you I'm supposed to get the supervisor). Choose another company that will stand behind their product. Pictures of the rain and damage will be on Twitter, yelp, and Google. It's been 3 months of raining through my underdeck system.. because I've paid in full, and received a crappy system, I asked if I could be prioritized, because of the damage. Michelle responded and told me ALL their customers were priority.. but they're still taking jobs for new customers, while scamming old paid customers.. RUN! read more

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Project turned out fantastic!! Professional and excellent response and completion time!

We found this company at the Atlanta Home Show this year and decided to use them based on their products appearance and functionality. Great decision, they arrived on time EVERY time, did their work professionally, were respectful of our property and very courteous. I had to have them come back out because my low voltage lights were not working and turns out it was my fault but they fixed everything and no charge. I would absolutely use them again read more

I found Southeastern Underdeck Systems on several web sites and received an initial quote and was excited about moving forward with the installation. After scheduling an on-site visit to pick colors and place a deposit I was shocked that the price per square foot increased between the first and final quote. If they had started out with the higher quote initially I would have probably still gone with this company, but I have an issue with quoting one price and then changing the quote after the fact. Not ok. read more

I had a large under deck installed over a year ago. Although there were some leaking issues, they were all resolved promptly. It looks beautiful and everyone from the office staff to our service associate was truly wonderful to work with. read more

Had major leak in underdeck from another company. Thesevfolksxsent out a reallybgood tech and he diagnosed my issue which was unrelated to my ubderdeck . They adhystedd my bill since he didn't have to clean anything. Holee was very helpful as was Joel. Bob read more

Last week I called this company and made an appointment 05/01/16 @ 10:00) with them to meet and give me an estimate to install there product. I talked to gentleman named Heath and sent him my address via text to confirm meeting time and address. I agreed to meet @ 10;00 am. As of 11:45 am today he has not shown up or called, not sure of his position within this organization but he could at least called me to say he was not going to show up. Do not, I repeat do not use this organization for any work you may needed ... If they won't show up to talk about needed services, I'm pretty sure they will not show to do the work after they take your money!!!! I needs to correct the dates our appointment was for today 4/30/16 @ 10:00 am read more

They just finished our underdeck and we couldn't be happier. Very professional and willing to adjust work order as needed. It was a very cold morning when they started and it was completed in one day with no problems. Definately a great crew and system. Thanks guys!! read more