When I first entered it was a 4 employees up at front all chain smoking with four Birds inside this…read moretiny space. With one employee walking around the garage with a lit cigarette I felt so uncomfortable as if there isn't enough gas and oil to light the whole place up. They took two days to "look" at my car and then had parts pulled apart on my car when they couldn't answer what they were fixing on the car. Their was no ropes closing off the oil pit and I've never gotten a worse response to asking for one of my possessions back (aka my car!) and when I asked they said "sure have this shit." If you are overwhelmed with workload I understand I was just looking for communication on how long they'd hold onto my car, what they were fixing, and what the diagnostic was. They don't like working on newer cars because of turbos so you're better off elsewhere. But if you're into potential fires this place will suit your needs.

Thank you Gail, Larry and everyone at Pittman's Garage for going the extra mile to get me back on…read morethe road heading back to California. Your efforts are GREATLY APPRECIATED!! KTSKOOP

One afternoon, my engine suddenly started making a whining sound whenever I started my car and I…read morewasn't sure what was causing it. I went to three other places in town the next morning that weren't able to help me that same day, but I was recommended Abilene Auto Doctors and they were able to take a look at my car that afternoon. Matt was friendly and professional, clearly communicating what needed to be replaced and how much it would cost before making any repairs. He honestly answered any questions I had about my serpentine belt and alternator, how long it would take to repair, and how much it would cost. He fixed up my car the morning the parts came in, and I was able to have it back by lunchtime. I could not recommend an auto shop more than Abilene Auto Doctors. They are fairly priced, quick, and helpful in every regard! Thank you for your exceptional service Matt!

I have been using these guys for many years. Always honest and fairly priced, usually under…read moreeveryone else. They have always got my cars/trucks out in a very timely manner. They replaced my whole front end on my classic car in a day and half.

As we approached Abilene on I-20 during a cross-country trip, the rear end of our car, pulling a…read moretrailer no less, had become so noisy that we couldn't ignore it any longer. We went to a hotel and I found Proctor Automotive on Yelp. The first thing Monday morning I pulled in and asked them to diagnose the noise. It was evident that this was a very busy shop and I wondered if we might not wait around most of the day just for an estimate. The service writer was very courteous and seemed to understand the spot we were in, but said that he couldn't make any promises about turnaround time, given how busy they were. On the way back to my hotel the courtesy driver also gave me little assurance about a speedy repair and told me that Proctor had 8 full-time mechanics working 50 hours per week. Mentally I tried to accept the idea of spending several days in Abilene. No more than an hour later Proctor called with a stethoscope diagnosis that the rear pinion bearing was the source of the noise and they were going to open the cover and look inside with my OK. In another half hour I got another call saying that all the bearings in the rear end must be replaced, given the amount of metal debris they found in the oil. Still no real estimate of how long any repair would take. After another half hour, the owner himself (Jimmy) called to give me the bad and not-so-bad news. The repair was not going to be cheap, but they had located all the parts and he assured me that their rear end mechanic was a real expert who could set it up to operate like new. The best news was that they were going to do their best to get the car out that same day! Sure enough at about 4:00 p.m., I got the call that told me that my car was ready. I could have hugged them all--I guess it's a good thing that I was on the telephone and not talking face-to-face. :^\ The final report is that we put 4500 miles on the repaired rear end, still pulling a trailer, and it never gave us a moment of concern during the rest of our long trip. I was shown some pictures of some of the classic cars that they work on at Proctor. Apparently they even do some restoration work. This is no ordinary shop and they have been around for a long time in Abilene. I wish they were in my home town.

This was a 5* review originally in December 2022 after they did a good job on my Audi S4's brakes…read more Two repair jobs later: Quality: 1/5 Value: 0/5 Length in shop: 3/5 Authorized work completed: 1/5 New score: 1* I don't know what happened to their quality of work, but it's absolute garbage now, bordering on scammy. I don't know if it's under new management or just gone to hell. 1 month and $4,300 for a battery, a greasy steering wheel, and lies, without ever fixing the primary problem on a basic car. I brought in my wife's 2005 BMW 325Ci, which is a simple car to work on, unlike my S4. 1. The primary problem was a steering pump reservoir and possibly the pump that had broken (No power steering). 2. The brake light was on, presumably because of a bad sensor after a previous brake job elsewhere. 3. Battery replacement. After a month in the shop and paying $4,300 for repairs, the steering pump wasn't fixed; the power steering cut out halfway through a 6-hour trip, and I had to drive without power steering for 3 hours. The brake light is still on, and they charged me for replacing the sensor, but they either didn't do the work or didn't bother checking if that resolved the problem. Now the ABS light is on, and so is the check engine light. I should have been clued in that they didn't do the work when I picked it up covered in oil with the dash still disassembled. The freon had also leaked out, presumably while it was in storage before going to the shop, which was missed. It makes me think they just checked boxes on a charge list without actually doing the work. They charged a LOT for an inspection, which they did; they diagnosed things, many of which I approved, such as the steering problem, which they completely failed to even address, alignment issues, which seem terrible, as well as the brake light, which is still broken, and the car pulls to the right under braking now. They also recently did a brake sensor on my S4, which they put in a bad sensor, didn't check it, I drove it home, had to return, and they had to order a new one, which I now can't get back to the shop to have them complete the work, having moved 6 hours away. I wasn't going to update the review over the Audi; stuff happens, but after the BMW, I wouldn't recommend taking any car here for any reason. This is not acceptable. Twice now, and over $5,000 later, my cars came out worse after going to this shop than when they went in. They will be making this right, and as a 45-year AAA member, I will be notifying them of the horrible service because they probably shouldn't be listed as AAA-approved.

These guys are the best. Always great service. Highly recommend. So if your vehicle needs repairs…read moregive John a call.

The staff are friendly, accurate and timely with repairs! Can't recommend outlaw automotive enough!read more

Worst mechanic shop ever. They did work on my vehicle without even asking for permission first,…read morethen charged me $100 just to put the battery plate and battery back in. Completely unprofessional and unacceptable. I do not recommend this shop to anyone.

i had my brake pads replaced on my truck,rotors turned,a week later brakes started squealing,wrong…read morepads,they replaced them.then i had them replace the electric window actuator on the drivers door.they didnt put the door panel back on right,its rattled ever since.the last time,and final,they replaced my water pump,2 hours later,i noticed coolant leaking from somewhere,i opened the hood and saw they didnt tighten the upper radiator hose clamps.this place is clean,fast,way overpriced,and their work is halfass,ill never go back

NEVER TAKE YOUR VEHICLE HERE! They completely ruined my car that I had just purchased. An employee…read moreleft a part off and oil was all over my garage floor the next morning. I returned my car to them, they kept it 3-4 days while waiting on a part to come in, and told me everything was fixed. I picked up my car and it would barely run. Takes a long time to accelerate more than 30 or 40 mph, shrill beeping notices are almost constant, ive had nothing but problems. My mother and stepfather were the only owners of this vehicle and it was always garaged and babied. It ran PERFECTLY before taking it to Ridgemont Superlube but they claim it's just a big ole coincidence that it now runs like . I am single and no longer have a reliable vehicle because I trusted them, and paid them $150 to destroy my car. Use a business with integrity--this business has NONE.

They ruint my lug nuts by rounding them off now I have to go to the dealership to get them removed…read moreand then broke my air filter housing causing premature wear and tear on the brand new filter not even 100 miles after the change, would not rec this place they do not know what their doing!

They were a bit off for the amount of time it took for repair but am completely satisfied. They…read morecharged me thousands less for a delete kit in my 5.3 than competitors. It's been almost six months since repair and my truck is still happy as well as me.

Have been using Max's auto for many many years on several of my own vehicles and several of my kids…read moreand parents vehicles. He is always very good at picking the problem quickly. The repairs are all guaranteed and he backs that up. Everything from small repairs to large one's. So busy shows his dedication to excellence. Vehicles are flaky and many people do not understand that fact. This is one shop to use for sure you can trust completely to get the job done right. 6 stars if i could.

Save time and trouble and avoid this place. They had Mt car 10 days and just now saying they have…read moreno time to look for parts but I could. I have children I don't have time and I'm no mechanic. 2nd I told them I'd take it to Fulgham instead Cody is an asshole and told me to " take it to someone who knew what they were doing " I wanted to love this place because its in town and convenient but I'll never turn my back on Fulgham automotive ever again. Cody said he also hired new mechanic's so therefore he has no time to do his job.

broke down in abilene on a cross country trip. transmission leaking oil. made the mistake of…read moregoing to the dealership, dodge, in clyde. terrible service and nothing fixed. after a week i gave up and at the suggestion of an airforce airman went to "my mechanic" in abilene. met brodie and kody. absolutely great people. their entire staff were exceptional. troubleshot the vehicle, identified the problem in one day got the vehicle in operation and arranged the storage and shipment of it to my home address. couldn't ask for any better service. thanks to them for all the help.

Took care of car with wrong tire installed and handled replacement free of cost best Firestone…read morestore in Abilene!

stayed open late for us on a Saturday very helpful and very professional can't thank them enough…read morefor helping us out when every other tire shop in town (including other firestone locations) couldn't even get us in