UPDATE!! They took…read morecare of the door that was damaged, I was able to send them pictures of the door and was resolved in a couple days THANK YOU I have purchased from this company in the past and wanted to try again, they installed the garage, the rollup door was damaged and the installers used a square ruler to try to push out the dents and made it worse with dents outward now. Been in contact with the installers 3-4 days and still nothing, what could have been a simple fix to do what they told us they would do. Will certainly never recommend a company that wont return calls or emails when they knew it was damaged

I have held off on writing this review for as long as I can, but the world needs to be aware of the…read morebusiness that East Texas Carports (ETC) is and does. We had a 45x45x14 building installed in late July after multiple issues with their contractors. The contractors first arrived at our property on 7/23/26 to begin the installation but waited around our property, throwing their garbage (food, etc.) everywhere without picking it up, completing no work at all. After getting to our house around 6am, they decided to leave around 3pm due to ETC not scheduling their lift to arrive that day. The contractors spoke very negatively about ETC and how they couldn't do anything about the lift or install and we had to take that up with ETC and to "request a discount" for the annoyance and delay. A week later, we rescheduled our install with much hesitation after so much drama with ETC. At this point, they would not give us our $2,900 deposit back (and said they never received it when I have an email receipt) so we proceeded with the installation. And what a horrible decision that was. ETC's contactor returned on 7/31/26 to finally install our building. The lift arrived this time and installation was completed on 8/2/26. We quickly noticed that multiple panels on the back side of our building were not the same color as the rest of the building (taupe). We discussed this with the contractors and they said that ETC didn't provide enough of the correct color panels and someone would be back to replace the incorrect panels. Hang with me people, it gets worse. On 8/6/26, a different contractor showed up with the "correct" panels, installed, didn't speak with us, and left. These new panels were the incorrect color on both the inside and the outside and the contractor didn't think to say anything at all. Crazy. We then decided that we needed to really inspect our building for other issues. Upon inspection, we found MANY issues including: 15-20 roof leaks (didn't find these until our first rain, which damaged our personal property inside the building) Multiple Pencil and pen marks around the perimeter of building marking screw lines need to be removed. 2 panels on the East wall incorrect colors and rusty North East corner pane not properly secured. North east panel corner panel screws missed structural members String line in rafters South West corner big scratch Window Trim not aligned properly in corners Copper gutter trim bubbled at South west and North east corner North walk-thru door not closing properly Gouge in West door Trim around the West door tip right corner Screws missing support north west corner Scratch on copper vertical trim southwest corner South West corner vertical trim bubbled South West corner screw missed structural member above window South east corner panel between doors not fastened properly South side panel between roll up doors with a rough exposed edge caused scratched on adjacent panel Large scratch on south panel Trim on west door not done properly Screws in southwest corner panel missing structural members Gouge in west man door Scratch in southwest vertical copper trim piece Dents and scratches in panels on east wall in multiple locations So, where are things now? Nowhere new. We've tried discussing these issues with ETC (Herminia, specifically) and have gotten nowhere. Our building remains as it was completed in early August. To make things even worse, Herminia (ETC) emailed us yesterday regarding a different contractor coming to our property to assess the damage the prior contractor caused. Herminia specifically said "East Texas Carports would like to send the mentioned subcontractor because he has the necessary tools, is currently in your area to inspect the leaks, determine what is needed and perform all the repairs. The general manager would then do the final inspection on the work. He will be arriving between 4pm-6pm today 9/23/26." There was no question, no request, just a statement (demand) that their contractor would be on-site during that time. Please note that we do not live on, nor near this property and have 2 very young children. With that said, we obliged to ensure this matter was dealt with in a timely manner. We waited on-site with our 1- and 3-year-old children between 4-7:45pm when it got too dark for someone to inspect the building, while emailing ETC multiple times wondering where their contractor was. Unsurprisingly, the contractor never showed up, and we then had to drive the hour home. In addition, I have a recorded call between myself and Brandi (ETC) from 8/21/26 where she harasses me specifically about the money and says "we already have another lady down there who's trying to pull the same stuff you are..." This is extremely inappropriate as we have never failed to pay a company nor contractor for any work that was completed as ordered or contracted. Please save yourself the headache and stress and use literally any other company than East Texas Carports (ETC).

Due to the recent stormy weather we were experiencing we were in immediate need of roof and gutter…read morerepair as imminent damage to the structure was soon to occur. We called Roof Master for assistance. We have not been treated with such courtesy and prompt response by any other vendor in years. The OWNER came to Longview assessed the need and made some suggestions that were not thought of by us. A more than fair price was presented which really surprised us! Within a couple of days, though we were giving a short time of need for service, the company went to work immediately. We are more than pleased with their job and was contacted by the OWNER who was on his way to inspect the completed job and expressed great appreciation that we chose his company for the job. We were also pleased that the company is a Christian/family business serving the greater Hallsville area, even our city, Longview. Yes, this company gets a "5" recommendation! Jack Necessary Longview, TX

RoofMasters is a great family owned company out of Hallsville but they service the Henderson area…read moreas well. I blindly asked for recommendations for a roofing company on social media and they were recommended to me. Kim, their sales gal, contacted me directly and was able to inspect my roof the very same day. We were under a time crunch due to insurance requirements and they were able to make our repairs quickly. They're honest and efficient. We'll use them again in the future

Landon McElyea and the guys at Noble Roofing are wonderful to work with. They helped me understand…read morethe process and helped me through every step of my roof replacement. I am thrilled with the outcome of how it looks. The new roof and gutters changed the entire look of our home, and they replaced the entire thing in ONE DAY...even replacing 5 damaged panels. WORTH the time and money to know our investment is safe. Thank you, Landon, Austin, Keith, Eric, and all of Noble Roofing...for being the best around. Sincerely, Amy & Andy Bates

In my opinion: This is the best builder in East Texas (and in the top tier of all builders in the…read moreState). Last year, this company did some exterior renovation work and replacement of doors. They did a terrific job. During the February freeze when 4 pipes burst and flooded the first floor, they dropped everything to get out there to save the house. I have now hired them to rebuild much of the first floor. This company is the real deal.

I really had high hopes for this business as they have a good reputation in the community. I…read morecontacted the Hamilton Group because I am wanting to remodel my home. The owner came to my home looked over the house and I told him what we wanted done. He said he didn't know if he could do all we wanted with our budget. So I up'd our budget by 10K. When he got ready to leave he told me that someone from his business would be contacting me in a couple of weeks to come out and take some measurements and that if I had not heard from them within 3 weeks to give him a call, you have my cell phone number. Well, when I did not hear from anyone from him or his business within 3 weeks I called his office and was told he was in a meeting, so I left a message asking him to call me. The lady who answered the phone said it could be the next morning before he returned my call. I waited several days and he never called me. So, I called his cell phone and left a voicemail. I waited a few days and when he did not return my call I called his cell phone again, this time he answered. He told me he was in a meeting and would call me back in 30 minutes. That was over a week ago. In my view he is very unprofessional.

Premier construction services is the best in the business. They did a great job at both my…read morebusiness and home

While we never used this company for any work, their phone skills and office personnel are…read moreextremely lacking in professionalism. We scheduled an appointment for an estimate and they did not show up. When our realtor, who was meeting them there, called to ask where they were, they got rude and said we never set an appointment up. When she said we did and she made the 30 minute drive just to meet them there, the receptionist/office manager said, "Well, that's not my problem," and hung up on her. I called back and was quickly handed over to James the owner. When he started raising his voice and being rude to me, I had to tell him I was not being rude so there was no reason for him to be rude. He changed his tone then, but was not apologetic and said that we were the ones at fault and there was nothing he could do to help us out. He said I have highly efficient office managers and they didn't get this wrong. Apparently, sir, they did get this wrong as you lost a customer. I could have overlooked their mistake because they are people and we all make mistakes, but their lack of care, concern, and all around politeness instead earned them this review. I have never made a bad review of anything before because honestly I don't like to hurt the business of other people. I allow for mistakes and off days. This was more than a mistake, it was an attitude problem and issue.

Chris Langford is very dependable. He stayed in touch with me through the whole process! I talked…read moreto him on a Wednesday and that following Monday I had a new, great looking roof, very good quality! And you cant beat value of the price you are getting! Sincerely, Matt C.

Chris at Langford roofing is the best! Honest, dependable, and affordable! Give him a call. you…read morewon't be disappointed. They really do quality work In a timely manner.

Roger is a good manager - easy to work with and his crew did a professional job installing a new…read moreroof. My roof was in poor shape with lots of rotten wood. They patched everything and got a new roof on in one day. Price was very competitive.

This company came in and installed gutters and repaired my leaky roof all in one day. They did it…read morefast and without any problems. They also did the job at a very fair cost, cheaper than those large companies that charge a lot. Overall, very happy.

I paid nearly $10k for slab and pier & beam foundation work. The slab was done, but there is no…read moreevidence the pier & beam work was ever completed. When I asked for documentation, they admitted they had none and then refused to communicate in writing -- a huge red flag. A separate inspection confirmed no pier & beam work was done. I'm now pursuing Texas Attorney General Consumer Protection and BBB complaints as well as going to small claims court. BEWARE.

We had a pier and beam room addition about 15 yrs old that had started to sink. ETFR came out took…read morelots of time to evaluate and explain our problem, answered our questions and left us a bid. We decided to accept the bid, while not cheap it was reasonable. They showed up on time, got to work and did an excellent job of raising and leveling the floor. They were polite knowledgeable and very pleasant to work with. We're glad we hired them