They injured my daughter but want to play it off as no big deal. A week after vaccination she was…read morerushed to er for infection in injection site. She's 3 and in pain and they left us to rot. Their manager staff is a joke and their doctors are rude. I do not recommend this place if you love your kids. Update: I was refused injury report and told my children and I are no longer welcome at their business. Still no resolution on the injury. Currently Seeking legal counsel.

We love it here. My daughters been coming here over 2 years and every one is very friendly …read more Specially her pediatrician Katie is always very attentive to our daughters needs.

My sons have gone here for a long time. The care they get…read morehere is amazing. The doctors are really good with kids. I feel like sometimes getting an apt can be real hard. Sometimes months away.

This place is very bad. The wait time is incredibly long, especially on days they're not even busy?…read more3 staff workers on duty I guess and they need a minimum of 2 hours with 1 patient, jeez. The doctors are so lazy. I've came here with my kids to get referrals to go see various other specialists, and the doctor ends up forgetting and leaves this whole annoying process for us to have to keep calling and reminding them to do their job. Unbelievable. The staff are just not very friendly either, and very unprofessional. The literal receptionist still wears a mask in 2026, sorry miss but Covid ended 5 years ago lol. And her desk and the wall next to her is littered with multiple LGBTQ flags, terms, and pronouns. I'm not a conservative by any means, but that's not the way to welcome people in by any means, let's get some new staff at the front desk shall we? They always seem so pissed off about doing their job? Why do you work here then lol. I think the DMV workers are a better experience and those guys are brutal. Overall I'm just really disappointed with the services here. Sure it's a kids pediatrician place so maybe it's my fault for the high expectations, but they need to clean up their act here and actually do their job for once! If insurance companies didn't require referrals and other stuff from these doctors, we'd never go here. Other specialist places are so much better and professional. And I'm definitely considering getting my kids a new doctor. Unbelievable! Washington state services are going downhill every year.

This was mine and my wife's first try at a pediatric dr after our son was born just 2 weeks ago…read morenaturally. My wife did a water birth at a birth house. (She did amazing!) But we get there for our 2 week check up (even though we had our 2 week check up with our midwife). Lisa Barer, MD walked in and didn't even introduce her self until later in the appointment. We could already tell once we told her that we did a natural birth she started to judge us. Then we said we wanted to do an alternate vaccine schedule (didn't say we didn't want to vaccinate our son) according to Dr. Sears book, and she instantly said "well that book isn't based on facts and it's band in the UK just so you know." And then my wife had a complication about the placenta being delivered and the sack, staying attached to her uterus during labor and Dr. Lisa said very rudely, "I don't know if they told you but you could've died." Then to top it off, she started to poke fun about his birthmark on his face and came back in the room just to take a picture of it, saying she needs records and to keep an eye on it. 10/10 do not recommend.

I don't even know what to say I'm so upset…read more Back story My husband saw Lisa barer until he was 21 and loves her so naturally we brought our son to her. She has been so wonderful and great. Inrequested to do a delayed vaccine schedule for personal reason and she right away said no problem well do the Dr. SEARS schedule. We have been coming in once a month and it has been great until today. Dr. Barer is out so it was Megan who was in. She came in and said well it looks like they accidently forgot to do the combo tdap vaccine and that the dr. Sears sxhedule says to do the combo. I reviewed it and let her know I thought hep b on dr sears want until over a year. She told me it is and that he's behind the schedule so we need to do it. My head was spinning because I thought she might be lying but didn't have my phone to look it up. I agreed because I hate confrontation and they assured me that it was the dr sears schedule after I asked over and over. Once I got back to my car and looked it up they 100% lied to me. I'm so sad because I cannot trust my son at a clinic that lies to the parents adamantly and purposefully. I will be looking for a new pediatrician sadly. Although I love Dr. Barer I'm only available on Wednesdays now which is her day off.

We made an appointment and we waited in the waiting room for an hour and they never called us back…read morethey took people back that came in after us very rude customer service I would just save your money and time and go somewhere else

We had the NP Brian, and let me say.. he is the best practitioner we've had (minus our…read morepediatrician). He was kind, he explained everything thoroughly, he went above and beyond to help me with another issue my son had. He didn't make me feel judged, but rather educated. He was amazing, hope we get him again. The front office was pretty nice and they were able to get us seen pretty quickly. We previously went to providence the day proir and if that PA did an actual eval, he would have seen what was wrong. So glad this one listened. Thank you so much.

I've had a great experience with Dr. Jiang and all of the staff at Black Hills Pediatrics. We've…read morebeen taking my son there for 3 years (since he was born) and they've been very good with him. We've only really needed to be there for the regular checkups and shots but they've always been very sweet and caring with him. They contact us for our appointments and rescheduling, the nurses are very good when giving the shots which is never a fun experience but they do their best. During the covid stuff every medical facility had procedures to work through, but they did a great job not making it difficult. Dr. Jiang is straight forward and sweet.

We loved Doctor Lester. He is an outstanding pediatrician. However, the tortoises in the waiting…read moreroom have made me very uncomfortable with their living conditions. When I had asked the front staff if they were ever let out of the very inappropriately sized tank, I was told that someone takes them home on the weekends. Extremely depressing and heart wrenching to see. There is never food or water in the tank either and I just cannot be a part of this business any longer for this reason. Those poor things need to be rehomed. That is a very poor quality of life to be living especially with the life expectancy of their species.

Dr. Michele is awesome. She's very thorough and attentive to your concerns. I love her root cause…read moreapproach and how easy she is to reach. She's very reliable and responds quickly to any questions you have. She's kind, compassionate and hard working. I would definitely recommend her for primary care especially for women!

From the owner: I specialize in natural, holistic primary care with extensive experience in family medicine,…read morepediatrics, and general wellness. My approach focuses on addressing the root causes of allergies, thyroid conditions, weight loss, digestive issues, fatigue, insomnia, and mental health challenges like depression, anxiety, and seasonal affective disorder (SAD).Using targeted nutritional therapy, homeopathy, botanical medicines, lifestyle adjustments, and, when appropriate, prescription medications, I create personalized treatment plans to help patients achieve lasting wellness. My allergy treatments go beyond symptom relief to promote deep healing for long-term health.I believe in empowering patients with knowledge and resources, helping them make informed, confident decisions about their health both in and outside of office visits. By fostering a collaborative relationship, I support patients in taking charge of their lives and achieving their health goals.For more information regarding insurance networks or pricing, please visit our website.

I have been going to this clinic for over 2 years now. I have been through general physicals, a…read morepregnancy, lab work, referrals and all have been great! I really like how there is no waiting in a waiting room, you always go straight into an exam room. All the staff has always been nice and welcoming. For one appointment I even had to bring my 4 week old baby with me and they offered to have a nurse watch her while I had a procedure done if she woke up. Everyone seems like they really care about you and your health and work with you to figure out a plan. I love having all my medical records and I'm able to email my doctor's team through MyChart. It's very convenient and great for general questions. They have always gotten back to me within 24 hours. I've also called a consulting nurse for help. Overall, I've been very happy!

The experience we have had with the Hawk's Prairie Family Medicine is alarming. It became so…read moredifficult to reach our doctor or doctor's nurses that we went elsewhere due to health concerns. No front off staff member should be placed in a decision making capacity to provide a patient with or without access to healthcare for your loved one, especially the untrained and rude staff working at this facility. The back office is equally untrained. The last straw was when they disrespected my mother when she requested care. Imagine a young receptionist rudely telling off your elderly parent in a time of need. We've lived in Olympia for over 50 years and experience some of the most compassionate care in from many caregivers. Thank God for them. But, please be careful this clinic. Something is very broken.

They are so thorough and very accommodating. The care quality is amazing and the staff is so nice…read more The staff puts us at ease and make all appointments enjoyable . Special shout out to Dr. Ben and his assistant Brian!

The front desk staff or call center that schedule the appointments are horrible. I've had several…read moreurgent needs that went consistently unmet that cost me several expensive trips to urgent care. I receive call backs on urgent medical needs a month later. The derm himself put a note in my file that I need to be seen 24-48 hours when I call about a specific topic and the staff never accommodate. The care itself is satisfactory but good luck ever being seen. Also, I never hear back from the medical teams when the front desk staff say they will send a note. I find it hard to believe that the medical team won't check their messages once in the morning or once in the evening. If that's the case, then this is very poor service. I do not recommend the Olympia or Centralia location or frankly Frontier Dermatology as a company, period.