They injured my daughter but want to play it off as no big deal. A week after vaccination she was rushed to er for infection in injection site. She's 3 and in pain and they left us to rot. Their manager staff is a joke and their doctors are rude. I do not recommend this place if you love your kids. Update: I was refused injury report and told my children and I are no longer welcome at their business. Still no resolution on the injury. Currently Seeking legal counsel. read more

Olympia Pediatrics - Infected injection site - Pediatricians Near Me - Olympia, Washington

See all

We love it here. My daughters been coming here over 2 years and every one is very friendly . Specially her pediatrician Katie is always very attentive to our daughters needs. read more

We have been going here since my children were born. My oldest is 13 this year. Overall it's been a great place however recently I'm extremely disgusted and disappointed in the staff who handles billing. We received. A bill for 25.00 for each of our twins... which I assumed the was a mistake since their well check up appt they get once a year is free. I have called several times to the billing dept and only received one phone call back and which she said a supervisor would call the next day. Well today is 25 days later and I am still waiting on that phone call. I called my insurance company to report the mistake and she said she would reach out. To them. Well I received a phone. Call from blue cross blue shield saying she has left several messages and she is at a lost of what to do since the billing people will not call her back. I'm not sure who manages this office but they should probably hire new more competent employees that will actually do their job and return phone calls. We do enjoy our doctor and the nurses they are very nice. But all it takes is rude unhelpful other employees to ruin it! read more

I have 2 kids, we have Dr Petersen as a primary provider, and when he's not available we tend to see Dr Belko. We love these providers, and my children feel at ease going, even when they're sick. In Dr Petersen's care it goes beyond medical. He is really interested in wholistic nurturing and support of families. We don't know what we'd do without this practice! read more

I will say Dr. Sipher is fantastic. Her nurse is also fantastic. But their admin staff are horribly rude. They're condescending, will interrupt you while you're talking and treat you like a degenerate. I've been going there for 5yrs. It's been this past year that the problems came to light. My ex pays 80% and I pay 20% of medical bills per our decree. Never has this been a problem. Never have we NOT paid our bill. But the divorce decree states I HAVE to provide my ex a bill and I have to give him the chance to pay it. Otherwise I may not get his share back if I pay the copay in full myself. Dr. Sipher is aware of this and has never given me grief about it. But man, this new admin staff like to treat parents like absolute garbage. If Dr. Sipher ever left them I'd still want her as my son's doctor. But the rest of them....can kick rocks. read more

My 14 y/o trans son has been seeing Katie Petrin, ARNP for the last year or so. She has put him at ease (which isn't a small task these days) and taken his complaints seriously. She continues to help us figure out which specialists will be most helpful for my son's conditions, and she always replies to my portal messages and questions. She is patient, and she does what she says she will do despite having a busy schedule. Even these simple qualities can be difficult to find in a healthcare professional during these Covid-19 times, and I truly appreciate finding her. read more

We have been taking our daughter to Olympia Pediatrics since September 2017 after my daughter was born. We were excited to go to them because they offer a free appointment if you are expecting parents and want to meet a provider. We met with Dr. Adam Boldt and loved him! After my daughter was born, they sent over another provider since Dr. Boldt was out of town. They checked in with us and made sure our daughter was healthy and okay. Our daughter was a little under weight after a week, but Dr. Boldt worked with us, got us in for weight checks and helped us figure out the best option to get her to eat more. I love their patient portal, which allows us to message Dr. Boldt with non-urgent concerns and questions. We have used it multiple times and love the open communication between us and him. It also saves us a doctor visit! Dr. Boldt, the other providers and all the staff really care about you and your child! Even when we had a billing issue, the billing office helped us get it figured out with the insurance! I can't remember her name, but the staff person went above and beyond to help us and save us money by helping us with the insurance! We will continue to bring our daughter (and future children) to Olympia Pediatrics! They are truly the best! read more

Dr Boldt is a godsend. I spent 5yrs having pediatricians, and even specialists, dismiss my sons leg pains as simply "growing pains". When I mentioned my concerns to Dr Boldt, he promptly got us every referral we asked for, same day, and is one of the reasons we now have answers to what my sons condition is. And as obnoxious as I was, or mildly panicked, he always calmly rolled with us to help us get to the bottom of things. Being military, my son has seen a number of peds. Dr Boldt hands down is the best to day. Even if you don't see Dr Boldt, Oly Peds is an incredible practice. Anyone with kids in my office goes to them for exceptional care. read more

this is a review for the the patient care coordinator that answers the phone. to however the manager is, I think you need to re train your staff on ethics and phone manners. I work in a medical setting and I know how stressful it is, but your HUC is another level. 1st tone is very condescending. 2nd she is not willing to listen. 3rd very dismissive. I doubled the coverage of my insurance. one is a premium one. the other is tricare. I pay and work hard on a CCU to get premium insurance. this is the 1st time ive heard that they won't accept my insurance. which is odd? because i have co workers that has the same insurance as me and have kids going to your clinic??? 2nd once she heard tricare she stopped listening and would argue dismissing all my concerns. well im glad i didn't go through your clinic because i dont want that sassy attitude behind the desk when your kids are sick. I hope it dosen't reflect your practice. probably needs to pay attention on your phone logs. I might not be the 1st person she disrespected read more

I just don't know how to feel about this medical office. My 2.5 year old has been a patient here since he was 6 weeks old, we have seen a number of different providers and many medical assistants. Most of the doctors are fantastic! Most of the medical assistants could do with a whole lot more training. I know that nurses are hard to hire and keep these days, and so I try to be empathetic, but the ones you have should be trained not just medically, but in patient and parent relation skills too. The front office staff is hit or miss. We now have 3 children being seen here, one of them being a special needs kiddo. Full disclosure, we have (in the last year) missed an appt and had to cancel another one at the last minute. The business office side is not happy with us. I've had many conversations with multiple representatives of the practice. Overall I really struggle because I feel that a doctors office should be the seat of empathy and compassion; and this place just isn't. I'm at the point where I feel uncomfortable almost every time I walk in the door, and that sucks at your child's pediatrician. But the doctors are good. And so we stay....I guess until they kick us out or we find an office with good doctors and compassion. read more

We have enjoyed seeing Dr. Brad Stephens and his assistant (Lindsay) since our daughter was a newborn a little over a year ago. We have been able to schedule all of our well-child visits with Dr. Stephens. Most of the time when we've gone in due to illness, we have seen another practitioner, but they've always gotten us in the same day. All the practitioners we have encountered have been patient and understanding with all of our first-time parent questions and worries. They never made us feel like we were overreacting, instead just gave us the information we needed to make informed decisions. They are also great when we call with questions. Lindsay always calls back promptly, and we have resolved a number of concerns over the phone without having to go in. Lindsay is diligent about updating her voicemail to alert you anytime she and Dr. Stephens are out of the office. I like the waiting room--lots of open space for kids to play, mesmerizing fish tank, and just a few toys including a train table and a hollow "log" tunnel for climbing & crawling. They don't have separate waiting areas for sick/well kids, so when she was newborn I just sat away from where the other kids were playing--there is plenty of space for that. Now that she's older, I'm not as worried, and the really sick kids are usually sitting on a caregiver's lap rather than running around spreading their germs, anyway. read more

Both my kids see Katie Larson and I could not be happier. She always listens to my questions and is so helpful. The nurse is also a godsend and is amazing with the kids. They have gone above the call of duty to check my kids a time or two when I was debating needing stitches or going to urgent care. They are so patient and knowledgeable and I really couldn't ask anymore from our pediatrician. Thank you guys for be amazing really. read more

My two month old son sees Dr Petersen. He is amazing. This is my first child, so I wasn't really sure what I was looking for in a Dr. I called this office because I found them online. When I called I lucked out and was told I was going to see Dr Petersen. We just went in today for his 2 month check up. There was a concern, and my son needed to go have blood drawn for a test he thought was necessary. He told me he was leaving this afternoon for a two week vacation, but he would get in touch with another dr and she would be calling me with the results of the test. I appreciated that he contacted another Dr to keep me informed while he is gone. (That dr did call and give me the results). This evening my phone rang, and it was a number I had never seen before so I answered it. It was Dr Petersen calling FROM THE AIRPORT to make sure I had heard from the other Dr with the test results. I was amazed, and because of his kindness and genuine care for my son (and I am sure all of his patients) he will have a patient until he hangs up his hat, and we are forced to find a new Dr. They really don't make them like this anymore. Thank you Dr Petersen! read more

I grew up seeing Dr. Mason in the late 70s and 80s, so when my daughter was born, I took her to him. After he retired, she started seeing another doctor in the practice. I don't love it here, but I don't really dislike it either. Pros: there are multiple doctors and someone can usually fit you in fast if you have a sick or injured kid. Cons: the office kind of has an impersonal feel to it. read more

The best medical care you could expect to get in the Puget Sound area! Dr. Matthews is an attentive, kind, and compassionate healthcare provider to our children and they absolutely love seeing him every time. They have a beautiful office and their front desk team are always so nice! read more

This place is amazing. They are truly caring and attentive. They treat you like a human and are so good with children. We called the after hours number to ask a question about our child's health. That service helped out, but the next day our provider called to check on our child. Just the best! Thank you Olympia Pediatrics! read more

I like this office a lot and it's the only one I've ever taken my child ro. The only negative that I've ever seen with it really is that I don't actually see the primary doctor but one time in a year. That's not a problem with me at all because they have an extremely competent and kind staff otherwise and I love how they always seem to empathize with the child and parent during times of anxiety to me that's crucial at a doctors office. read more

Receptionists are rude as hell. I love my sons doctor and his nurse. Dr. Matthews is wonderful and very kind hearted. But the receptionists though, rude people. You have to go through them to get to your doctor and nurse. I have been there 4 times and the brunette white women is rediculously rude. My 4th time there, we were literally 2 minutes late, got into the building and no one was in line and got called immediately to the reception desk. she had asked if my insurance had change, repeated my insurance company to me from what she saw in the system and i told her it hadn't change, then 30 seconds later she asked me she needed a copy of my insurance... then I got confused And asked her "you asked me a question about my insurance and if they already had it why see it? She pointed at a sign on the front door and said YOU NEED IT EVERYYTIME REGARDLESS IF WE HAVE IT. Straight up attitude. I wasn't sure if I had it but I asked her if we would not be seen if we didn't have it. And she said no. Granted there was a sign, but responding as if we customers come there everyday and read their policies on a daily basis as them that we were suppose to know that by heart already. that was my first time ever having an issue there. Then she said I THOUGHT U BEEN HERE BEFORE AND NO ONE ASKED U ABT UR INSURANCE....then I got super pissed. UNCALLED FOR AND UNPROFESSIONAL. I snapped and said OF COURSE YOU GONNA SEE MY INSURANCE CARD THE FIRST TIME YOU SEE ME. HOW ELSE WOULD HAD READ MY INSURANCE TO ME BEFORE I TOLD U. Some people don't carry every single card that was given. Especially when you go to an office for your 4th time and never been asked before for your card except your first time. So my bad for not reading a small half sheet of a sign, but don't be in customer service if you got an attitude and don't want to be professional and expect customers to read their policies before coming to the reception area within a second of being in line. -_- I prefer to have a good experience throughout the whole process. Even if the reception area is despicable, I would literally fight them just to get to my sons doctor and nurse. read more