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    South Shore Cleaners Oahu

    5.0 (4 reviews)
    Open 9:00 am - 5:00 pm

    Services - South Shore Cleaners Oahu

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

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    The Maids

    The Maids

    (91 reviews)

    I've used "The Maids" twice now to do a "spring cleaning" on my condo, and my experience between…read morethe first and second times, could not have been more different. I first contracted "The Maids" service in 2023. It was not my first time using a cleaning service, but I knew nothing about them. If I remember correctly, I'd seen a van with their logo, and thought that I'd one day give them a try. Well, that first time was absolutely spectacular. They arrived early, and literally cleaned my condo from top to bottom. I mean, the place was sparkling! I was so impressed with the job they'd done, I called them afterward to add a generous tip to the fee they'd charged. I was pleased, and recommended them to friends every chance I got. For the last two years, I'd used another service, simply because they were friends of one of my neighbors, and she'd asked me to support them. This year, they were booked solid for weeks, so I gladly called "The Maids" again. Well, in the two years since I'd first used them, their fee had gone up dramatically, but that wasn't an issue, as, given my previous experience, I believed it would be worth it. So. I made the appointment, and as promised they texted me the day before, to let me know the window of time in which they'd be arriving. However, on said day, I got a call from one of the cleaners telling me that they were running behind and would be a few minutes late. That actually turned out to be a half an hour later than the scheduled time, but, since I'd allotted several hours for them to complete their work, that was not an issue. When they arrived, they got to work immediately, and I got out of their way. I have a two bedroom, two bath unit, so I wrangled my two cats into the second bedroom, and told them to let me know when they were finished with the rest of the unit, and I'd move the cats to the other room. After about an hour and fifteen minutes or so, they knocked to let me know that they were ready to clean the second bedroom, so I moved the cats, and let them get to work. Strangely, only a few minutes passed before they informed me that they were done. I quickly did a superficial inspection (my mistake), since I thought I already knew what the quality of their cleaning would be. They let me know what the final charge would be, and they left. And then I started to really inspect the job they did. The place was mostly clean, but it was nowhere near the brilliant job the previous team who'd cleaned my unit two years prior. But that wasn't the real problem. I have glass shower doors on the bathtub in my second bathroom, and when I took a good look at them, there was soap and hard water residue all along the bottom of both doors. It was apparent that the young woman who cleaned those doors, couldn't be bothered to bend down to clean the bottom of the glass. The rest of the surfaces in the bathroom looked as if the bare minimum effort had been given to cleaning them. I took note of that, and went into the second bedroom. And it didn't look like they'd done much at all. They'd vacuumed. I know that because I heard it running. But there was dust everywhere. Clearly (in their haste to leave?), they'd simply quickly wiped off the most visible surfaces, and made no effort to clean any further. I have a desk with computer equipment on it and a bookshelf/ display case (among other things) in that room, and the previous crew, had cleaned everything. It was spotless. The results this time couldn't compare. You wouldn't have believed that the same company did this job. I'm not exaggerating when I say that, on my worst day, I would have done a more thorough job. And seeing the results I got, for the money I paid, I probably should have. The charitable interpretation is that they were already running behind in their schedule because of their earlier delay, so I got the short shrift. The other interpretation is that they either didn't care to make a good effort, or just aren't good at their jobs. Suffice it to say, I will not be using "The Maids" again.

    I received several quotes for this "re-clean" of a Move Out cleaning by cleaners that my tenants…read morehired. Its so difficult to find reliable and thorough cleaners- but the cleaners that the tenants hired (found on Yelp) left the unit as of they didnt clean at all- see "Before photos". I'm so glad to have found Dan and his crew. They were prompt, great communicators, and they got our apartment actually clean, and was mindful of the time they took to get everything cleaned and done right. I apppreciate them so much. They service properties from Alewa to Hawaii Kai only. Wish I could have Dan & his crew for my other properties, but since I can't- I'd rather not keep them a secret and share them with everyone looking for a good cleaner!

    South Shore Cleaners Oahu - homecleaning - Updated May 2026

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