The customer service is phenomenal. The customers themselves can be a pain. I witnessed a man who…read morelet his kids run around the entire store while he stood at the cash register looking at the clerk like as if he was wasting his time with the clerk. I stood there feeling sorry for the employee. I did my best to smile and bush it off. I picked up my husband's suits, which were ready sooner than expected, and was on my way. All in all, awesome store with great workers. I highly recommend this place.

This is one of my husband's favorite places to shop. Our first time there the gentlemen were ry…read moreawesome with him. It was near closing but yet they stayed to take his measurements and make sure he was satisfied with his experience. While I forget the guy's name he was stepping in for the store manager. I give him a 5 star. My second experience was not as pleasant. The lady who helped me said she was the store manager. She was irritated with my questions. I needed her to look up my husband's sizes because I was there shopping for his birthday. Not one of those wife's who memorize their mans suit and dress shirt sizes. Anyways- I was trying to pull together 4 outfits that included pants, shirt, tie, sweater and socks. There was a sale happening and it wasn't clearly posted. I kept having to get clarification on which items were sale prices. She was not really interested in helping me. I was annoyed with her treatment considering I spent over $500 dollars.

This store has a really nice layout. The displays are really neat and organized. I also like how…read morethey have lots of color in their clothing. I do wish they had more casual tops because those were hard to find. I tried on a couple things and the fitting room as spacious with great lighting. The quality of their clothing is good. I have purchased from this location several times. I do wish they had more sales. It is a rare thing at this store. No one greeted blue but that is okay because I did not need assistance. The selection of jewelry was slim but they had a couple pieces I liked. They have a dedicated parking spot right in front if you have an order pickup. This is very helpful because this shopping center gets very crowded.

I've always been a huge fan of Banana Republic. I like their style and the quality. However, their…read moreprices are insane! They had tons of winter items. Nothing on sale. Nothing that screamed WOW, I have to have it. I'll keep visiting their outlet store.

Amazing experience from start to finish! We got both my fiance's suit and my dad's suit here, and…read moreeverything turned out perfect. The prices were very reasonable for the quality, and the whole process felt easy and stress free. Karla helped us throughout the entire process and was an absolute delight, so patient, knowledgeable, and genuinely caring. She made sure everything fit just right and that we felt confident with our choices. Highly recommend if you're looking for great service and quality suits!

Amazing service (Manny) I am not easy to fit and they found…read moresome great options for me and had them tailored while I waited . Perfect and at very reasonable prices . I will be taking my son there for his HS graduation suit .

I've heard of this store for a few years now. I possibly walked into maybe once but honestly I…read moredidn't take much appreciation of the store. This weekend my daughter guided me into the store. I was surprised to see what a large selection of active wear available for both women and men. Not only that they offer men and women pants for possible work. Or laid back pants for men. The pants look and feel so comfy. The material is far from cheap looking. They also offer bags, socks. It's like the brand touched all grounds. The women's Leggings are offered almost in every color you can think of. They also offer sizing for us short women. Yes the pricing may be a little step for active wear but the material and the fit just looks amazing. I'll be saving my Pennie's to get me an active wear for this winter. The Pembroke Pines store was nicely organized. The staff was super helpful and friendly. We were in the fitting room possibly for 30 minutes and the associate was attentive and talkative throughout the time. She even offered several color suggestions and styles,

The official Lululemon store in The Shops at Pembroke Gardens is finally open! Such a beautiful…read morestore. This new location is a few stores down from the temporary small Lululemon store next to Sephora. And the new location is also where the old Lululemon Pop Up store was previously. I know, lots of moving around. They had to renovate the spot to ensure its Lululemon vibe. And they did a beautiful job. The store officially opened on Friday, February 16th. It's huge and has an extensive collection of active wear for women and men. They even have shoes. I had no idea Lululemon made shoes. The fitting rooms are located in the far back area of the store. Plenty of staff to help you find what you're looking for. Of course, they are wearing Lululemon gear and most likely wearing a Lululemon crossbody bag too. That's how you can find them. You can also shop online at their website and pick up in store. Did you know Lululemon stores offer free hemming with purchases? Get your tops or bottoms hemmed to the ideal length at any store - no tag, no receipt, no hassle. So cool and super convenient. I'm short and it's nice to know they offer this service to shorten the bottoms. If you're in the area, stop by and take a peep at this new store. I really love the industrial look of the exterior with the concrete finish and pure simplicity. I also get why everyone is OBSESSED with Lululemon, the quality is unreal and it's an investment in their clothes. It's pricey but you get what you pay for and these garments will last forever! They better at this price. Ha.

Outstanding experience!!! Definitely ask for Jolly and Isa…read more Jolly is the best!! She's knowledgeable, efficient and fashionable! She has a great eye for putting a looks together and made us feel so welcome and comfortable. 10/10 would recommend

I rarely leave negative reviews, but unfortunately our experience has been extremely disappointing…read more My mom's wedding is on June 26th and we began working with this location well in advance to coordinate suit rentals/orders. Since the beginning, there have been multiple issues with our order and communication. The biggest issue was that the vests that arrived were the wrong color entirely. We ordered green vests and instead received a tan/beige color. Because of this error, we now have to reorder items only days before the wedding, creating unnecessary stress for our family. On top of that, two of the men's suits are not expected to arrive until June 23rd ... leaving only a few days before the wedding to verify fit, color, and make any corrections if something else is wrong. What made the experience worse was the customer service. While my brother was in store trying on his suit, we called my mom so she could see the color selection. During that conversation, an employee (who later identified herself as Shoma Gibbs) spoke to us in a way that felt dismissive and disrespectful. When we later came into the store to understand what happened with the vest order, she interrupted us multiple times, spoke over us, and seemed unwilling to let us explain our concerns. She did provide a corporate number, but initially refused to provide her name and stated, "I don't have to give you all that information." I understand mistakes happen, especially with wedding orders. What disappointed us most was not just the mistake itself, but the way the concerns were handled afterward. I hope management takes this feedback seriously because wedding timelines are stressful enough without having to worry whether formalwear will arrive correctly days before the event.

One of my favorite shops in town. They have everything. Good shopping. Good eating. Great place…read moreto just walk around.

I have been coming to Pemboke Gardens since they first opened. They have a fabulous assortment of…read morestores and restaurants. They have some name brand retailers along with some lesser-known more boutique style stores. I really enjoy coming here on a Friday or Saturday night and listening to the music at Brimstone. The area is very walkable. Most drivers are courteous when you cross in front of them and they yield to you. In an Ideal World, I think Pembroke Gardens should have an automatic covering for when it is super hot or rainy. That is the downfall of this shopping mecca, several months of the year it is just not fun to come here because of the weather. Parking is another issue. I really wish they would build a parking garage because there is usually a problem finding a parking spot on the weekend. That just puts me and then annoyed state of mind when I'm going to a fun place. Definitely come to Pembroke Gardens when you want a fun and memorable they are night out.

A store full of urban street wear for men and women. The Jimmy Jazz corporation was recently…read morepurchased by Snipes. Big brands throughout including Jordan and Nike. The wall of lids behind the checkout counter was a nice touch. Several displays of Nike sneakers although not many 13+ wide availability.

This place is one of my favorite mall staples so I have to visit every time I come. Going strong…read morefor as long as I can remember, it's one of those places you get a boost of serotonin as soon as you walk in. It's loaded with all things pop culture & whether it's current or old, if it's considered "'mainstream" then they'll probably have some sort of merchandise here. They carry clothes, Funkos, trading cards, Loungefly bags, pins, figures & so much more. Although it should be noted their products are typically cartoon, anime & Disney-themed, the store is filled wall to wall. They do a good job at keeping the sections relatively organized & certain brands close to one another. The store itself isn't big but they carry a ton of product. I've made many purchases in-store over the years I've been coming & I don't have a single complaint. In fact, I enjoy coming here because the employees are friendly & helpful. They acknowledge you when you enter & it feels as if they appreciate your business. I've also ordered online & had items shipped to this location for free. This option is usually quick & they have an online pick-up section by the register to make things easy. Prices can be hit or miss but they always seem to be running some sort of deal. Most of the stuff is averagely priced & good quality which is why I've been a fan for all these years. This is one of those stores that rope you in as you walk by & convince you that you need a new collectible every single time.

Located in Pembroke Lakes Mall this little store is always fun to look through and they tend to…read morehave really good sales. They sell collectibles, toys, t-shirts, pajamas, purses, pop culture merchandise and everything in between. I had read somewhere that they're called a "fandom store" because they carry lots of items such as Disney, Anime, Marvel, SpongeBob and Star Wars merch. Most things are reasonably priced and comparable to other stores that sell the same kind of merch but their sales are the best time to shop because they do have great discounts. Every time I have been here the employees have always been super nice and willing to help you however they can. Also, in spite of the many items they offer, the place never looks messy or disorganized.

I liked the store, the setting in the shopping center and some of the sale items they had. The…read morestaff was busy folding clothes and talking amongst themselves when I was there, so not a great customer service experience. Still, there were some good deals to have and the colors of some of the shirts and t-shirts were really eye-popping. The brand caters mostly to college kids and young crowds, but I have been able to find sober patterns for me.

Bad customer service here. I wanted a dress and they couldn't sell me it bc they couldn't find it…read moreonline in the system.

This Ross is pretty ample with a great selection of clothes, shoes, purses, any nice things for…read moreyour house specially your kitchen. I was looking for a office chair but I couldn't find it. They had over six cash registers working and that was very nice. Plus they have security people working and I like that.

Ross Store Complaint…read more As I'm at checkout at a register, I see my older elderly mother in-law patiently waiting for me. Now she had already payed and had a Ross bag of her own. This tall security guard wearing a SWAT team tactical uniform starts staring at her and starts to question what's in her bag. He immediately walks towards her and starts checking her bag and asking for her receipt to verify if she's purchased the items. She mentions to him, you've already saw me checking out at register. Even after he's finished checking her bag, he hasn't taken his eyes off of her and keeps starring at her, making her feel uncomfortable. My mother in-law asked him if there was something wrong. And as nice as she is, she's also asked him if he'd like a peace of gum because that's what she ended up grabbing from her purse because she likes to chew mint gum. My mother also asked him, if there was a problem because she felt uncomfortable. I was at the register about to walk out the door towards where they were and ask him if he sees anything suspicious, he just ignored me and just asks for my receipt. Now this guy just saw me at the register. By law you don't have to show receipt if you seriously don't want to. I did anyways and asked him why he's being so rude. He doesn't show any signs of hospitality, kindness, not even a smile and he demands your receipt at the door and he looks at you suspiciously, as though you've stolen something. As consumers we have our rights by law. It's called Shopkeepers Privilege Law. I was upset with this security guard and told him, I didn't have to show him anything because I've payed my product at register in full. My mother in-law is in her 80's and it upset me more, that the security guard hired by the store would actually insinuate suspicion of elderly woman committing fraud, because that's what Ross is implying and that's violating our rights. They've got everything they need for security, they've got camera's, face detection, live security guards and other floor attendants. I would have made a complaint but the people that have been hired, specially the mangers actually are more rude and have been known to rase their voices at customers. The next time I go in this store I will try documenting these recurring events on video and post it on YouTube and may even write the Ross corporate office and consult my lawyer. This shouldn't be happening and corporate chains need to stop treating customers like cattle. We pay for their goods, keeping them in business. It's not our fault if other people are steeling their inventory, they shouldn't be mistreating us because of it. It's not welcoming and it's not nice. If I'm walking into the store, I shouldn't be getting an eyeball or a hard stare instead of a warm welcome to Ross store.