These 5 Stars go to Mario the person in the back who is actually doing the MRI…read more He was so friendly and very informative. Walking me through the whole process and keeping me informed of what is happening. Plus adding humor to the whole thing really made me relax. Unfortunately I can't say the same for the front desk staff. As a person who manages a medical office I understand what should be expected when you walk in to a place like this. When I stepped in it seemed the main person in the front computer was on the phone while the one in the back was just on the computer. Neither one acknowledged me as I stood there awkwardly not knowing what to do. The one that was on the phone eventually asked me if I had an appt. That was it "no hello welcome" nothing. To me that's just bad manners and terrible customer service. As I was leaving I had to wait for Mario to hand my disc copy of my images and once he gave it to me that was it once the again they were on the phone I wasn't sure if I had to do anything else or if we were done with the appt. I understand being busy and having patients on the phone but a quick "hi welcome take a sit I'll be right with you" goes a long way and more if it's the first time a patient comes in for these exams. Thank you again Mario for your awesome care and amazing customer service!

I hate closed MRI's so I had an open one done at Precise Imaging. Jerry was very accommodating and…read moremade sure I felt comfortable. I really appreciated that. He also offered to sit with me during the scanning which really helped my anxiety. 10/10 would recommend going here under Jerry's care.

I was a walk at this office and Alma greeted me when she realized I had gone to the wrong location…read morethere for I had to reschedule, Alma helped me with my appointment at a location that fit my needs and hours making sure I had everything ready for that as well. She is a great example of going above and beyond her job description and help this company by keeping their patients to come back again

This location is now Wave Imaging. Terrible front desk. The woman hung up on me after rescheduling.read more

I called to schedule an mri appt and Estela was super helpful, nothing like the buena park location…read morethat they hang up on you. Thank you Estela for getting back to me in a timely matter , and helping me getting everything needed for the appt

That staff was efficient and I was seen quickly even without an appointment…read more Gabriel was very friendly and professional.

Great oncologist Dr. AFRIASIABI, this place is an oncology and also an urgent care. DR. Ron…read morereally cares for his patients. Dont believe the 2 stars. This urgent care is in the middle of anaheim, so the demographic not the greatest. These provider really care for their patients.

IF YOU WANT YOUR PERSONAL INFORMATION TO BE USED BY OTHERS, THIS IS THE PLACE TO GO!!!! I received…read morean email from Walgreens Pharmacy stating that my prescription was ready but I never dropped a prescription off. I have not gone to the doctors nor did I need to, at all this year. I spoke with the pharmacist and she asked me "so you didn't go to the doctors today?" To which I responded with, "no, not today not this year" she then asked "so you didn't send a bald guy with tattoos?" And I said, "no I did not". This pharmacy was in Lakewood, I do not live in LA County nor do I go there for a pharmacy. The pharmacist gave me the name and number of the doctor and it is DR. Ronald Baumgartner. He wrote a prescription to a patient using my information and passing as myself. I called today and the receptionist said "We verified it was you". How can my information be verified without my social, ID, and birth certificate?!?! This place is a fraud and they allow people to use your information to get the medical attention they need...and who knows what else. They violate HIPAA and they believe they are in the right with using other people's information to use up the benefits for their own benefit. DO NOT GO OR TRUST THIS FRAUDULENT ESTABLISHMENT! SHAME ON YOU DR. RONALD BAUMGARTNER FOR ALLOWING THIS TO HAPPEN!!!! YOU ARE A FRAUD WHO SUPPORTS FRAUDULENT ACTIVITIES!!!!!!

A woman answered the phone who barely could speak English. I spent about five-minutes trying to…read moreascertain just what the hell she was trying ask me. I became frustrated and asked to speak to someone else; She refused; Very unprofessional behavior. In the illustrious words of Sweet Brown: Ain't nobody got time for that.

Amazing customer service. Reliable and trustworthy doctors and receptionist especially Ms.Evie and…read moreMs.Caroline. Thank you for taking such a great care of us.

I had my first MRI done at Excel Imaging Center and honestly couldn't have asked for a better…read moreexperience. From the moment I walked in, the staff was professional, welcoming, and genuinely attentive. They took the time to explain the entire process to me in detail before starting, which really helped ease my nerves since it was my first MRI. The technologist checked in with me throughout the exam, made sure I was comfortable, and explained what to expect at each step instead of rushing through it. The office was clean, organized, and ran on time, which I really appreciated. You can tell the staff knows what they're doing and actually cares about patient comfort, not just getting people in and out. My MRI report was sent to me less than 24 hours after my exam and I walked out with a CD. If you're nervous about getting an MRI or just want a place where you're treated with professionalism and respect, I highly recommend Excel Imaging Center.

Kids running around uncontrollably. I should have known that I was in the wrong place when one of…read moretheir employees tried to sweep up spilled water with a broom. Went in for an MRI on my knee. Was seen 45 minutes late from my scheduled appointment. Machine broke during test. Was stoped once, test continued. Stopped again with a minute remaining. An employee came in after a ten minute wait. Was then asked to repeat the procedure. That the machine "overheated" who knows. Was then asked to reschedule. Avoid this place like the plaque. Two hour waste of time. Have had a headache ever since. AVOID EXCEL IMAGING!

It was easy to make an appointment and the office was clean. Staff was nice. Parking available on…read morethe street.

Got same day appt. Was in and out in 25 minutes. Walked out with images on CD. Went straight to…read moreShriners. The sports medicine Doctor was happy that I already had the images. $250 cash totally worth it.

Even though it is not usually covered by insurance, once you get older, my doctor likes to order a…read morecalcium score test every five years to access heart attack risk. Luckily, my score was 0 (perfect) five years ago, and it was time for a recheck. This time, I was referred to Imaging Partners in Orange. I called to schedule an appointment and Elyssa was so friendly and helpful. They had a cancellation and were able to book me only two days out. She took all of my prerequisite information quickly and sent me a link to complete some paperwork online ahead of time. I arrived 15 minutes before my appointment and was impressed by their very modern and clean facility. Check-in was a breeze since I completed the forms online ahead of time. I only waited about five minutes and was called back. My tech Khan was very friendly and made everything a breeze. I laid on the bed feet first and he put a few heart electrodes on my chest. The bed raises and slides you into the center of the CT machine. It was not claustrophobic at all, and the CT machine spinning made very little noise. An automated voice instructs you to hold your breath twice for about five seconds, and then again twice for about 15 seconds as the bed slowly moves back and forth through the ring taking images. The process only took about five minutes, and I was in and out of the office in about fifteen minutes. I took the test on a Friday afternoon and the results will be sent to my doctor and posted in their online portal for me to view on Monday. Insurance usually doesn't cover this test, and the cash price was only $200. I had a great experience here, and will look forward to coming back in five years.

Long overdue but still wanted to share the positive experience I had at Imaging Partners. Had a…read morescheduled appointment and from check in to X-ray, fast, friendly and professional. Technician was Jerome and will gladly return for my MRI.

Amazing experience from beginning to the end…read more Need an affordable MRI quick to diagnose unexplained problem. You will almost certainly never get it from your insurance company or will have to wait weeks while referral back and forth. HTC imaging just solve this whole issue. The pricing is very affordable with the amount of scan and result that you got. The peace of mind after the thorough scan of your body is priceless. Appointment was easily made. The great owner Sean was able to put me in in 2 days. And he was so caring and personally assuring throughout the whole process. Identifying possible problems right after. The MRI experience is not as scary as I thought. He assured me in every process and you are not going to stuck inside for hours. He let you came out and back in periodically. The ultrasound process is as amazing as the MRI. This is not the first time I did ultrasound. But he knows exactly where and what to look for and show me exactly what my body is doing at the same time. We got a short consultation right after the scan and a detailed board certified report a few days later. Also, all imaging will be given to you in a flash drive. Amazing service. The only thing is it's a little hard to look for. Remember you are looking for a trailer in a parking marked with Siemens. (See my picture). It's next to the medical building. Will recommend this to anyone who need a comprehensive scan and care for your own body more than your insurance company

3 stars I had an MRI…read moredone here and overall the experience itself was actually pretty good. The technician was very professional, friendly, and made the process quick and easy. Pricing was also very affordable compared to a lot of other imaging centers, which I appreciated. The only downside was the image quality. When I later went in for surgery, my doctor mentioned that the MRI imaging quality was not very good, which makes me think they may be using an older machine or older equipment. That said, the staff experience was excellent and the gentleman helping me was extremely kind and professional. If you're looking for a lower-cost MRI option and a smooth experience, this place works well. But if you specifically need the highest-quality imaging for something serious or surgical, you may want to consider a facility with newer equipment.

Jackie is the only nice one here, she is so smiley and explains why it takes long, I loved having…read moreher but hated having the rest of the staff because they're almost all rude. Jackie deserves a raise compared to all the other staff yes, It would be quicker if you did your appointment online your in and out. Thanks jackie.

Do NOT go here. greeted by computers and no staff or anything to question appoitments. 20 paitents…read morewaiting only 1 seen in the span of 2 hours be ready to sit 2 hours WITH a appoitment this place is a sad excuse for a lab