Even though it is not usually covered by insurance, once you get older, my doctor likes to order a…read morecalcium score test every five years to access heart attack risk. Luckily, my score was 0 (perfect) five years ago, and it was time for a recheck. This time, I was referred to Imaging Partners in Orange. I called to schedule an appointment and Elyssa was so friendly and helpful. They had a cancellation and were able to book me only two days out. She took all of my prerequisite information quickly and sent me a link to complete some paperwork online ahead of time. I arrived 15 minutes before my appointment and was impressed by their very modern and clean facility. Check-in was a breeze since I completed the forms online ahead of time. I only waited about five minutes and was called back. My tech Khan was very friendly and made everything a breeze. I laid on the bed feet first and he put a few heart electrodes on my chest. The bed raises and slides you into the center of the CT machine. It was not claustrophobic at all, and the CT machine spinning made very little noise. An automated voice instructs you to hold your breath twice for about five seconds, and then again twice for about 15 seconds as the bed slowly moves back and forth through the ring taking images. The process only took about five minutes, and I was in and out of the office in about fifteen minutes. I took the test on a Friday afternoon and the results will be sent to my doctor and posted in their online portal for me to view on Monday. Insurance usually doesn't cover this test, and the cash price was only $200. I had a great experience here, and will look forward to coming back in five years.

Long overdue but still wanted to share the positive experience I had at Imaging Partners. Had a…read morescheduled appointment and from check in to X-ray, fast, friendly and professional. Technician was Jerome and will gladly return for my MRI.

The entire staff was kind, professional and friendly. I was not rushed. The nurse who gave me the…read moreshot prior to the procedure explained everything in detail. I had a MRI with contrast on my knee. The office was clean and there was plenty of parking.

There's a lot to be said for having empathy--especially in the medical field. I had a 1:00 pm…read moreappointment for an X-ray on my right knee. I left my house at 12:46 (I live two minutes away) so I could get everything in order and still make it in time to pick up my son from school at 2:30. Well, parking was a mess, and I really needed to park close because I still don't know if my knee is fractured or just badly banged up. By the time I got inside, the receptionist had three people ahead of me to check in. Once it was finally my turn, the first thing she said was, "You're late, we're going to have to change your appointment time." REALLY? I asked what she meant--"a later time?"--because when I made the appointment online, availability was already limited. She responded with attitude and said it would have to be at a later time. This lady clearly saw me in discomfort, literally wincing from the pain, and still showed zero empathy. I worked in healthcare for over 10 years. The minute I felt myself losing patience with people, I left. Not everyone can do that, I know--but damn it, if you're in this field, you're supposed to care. Now, four people have gone in before me--and I know not everyone got here on time, especially with how slow she processes everyone. Empathy matters. And today, it was very clearly missing.

Kim S was an amazing imaging technician. She is kind and compassionate and makes a very…read moreuncomfortable situation Much more bearable. Her demeanor and bedside manner are superb!! I have seen her twice in a week and she was just amazing.

Been listening to a recording for 20 minutes! Trying to…read moreschedule a mammogram. The irony is the canned message says" We are working to improve our service so you may experience longer wait times" haaaaa And another irony is I heard these same message 6 months ago. It's taking a long time to "improve their services." I tried hanging up and pressing every other button but no extension ever answered. Sigh.

Amazing experience! As soon as you walk through the doors of Fetal Memories you are greeted by the…read moremost warm and genuine staff! Everyone makes you feel beyond comfortable and the actual ultrasound is quick and easy! They were able to tell my babies gender in just a few minutes. I'll definitely be coming here with all my pregnancies. Thanks Fetal Memories!

The whole staff was very patient and helpful my fiancé has anterior placentia and they allowed for…read moresome rescans seeing that our bay was difficult I would highly recommend .

Although injuries are no fun, Advantage MRI sure knows how to make you feel better. I called to get…read morean MRI on my torn bicep and shoulder bursitis. They were able to get me same day appointment. Everything went so smoothly from the appointment, to the procedure, and the results. It's always the little things, and Advantage MRI is big at giving kind gestures. They have a designated parking spot for their MRI patients, so you are able to walk right in. The procedure is done so smoothly, and they not only give you a disk right away, they also give you flowers. And even better, they are able to give you your result within 24 hours. Thank you for turning a stressful situation into a lesser one. Anytime I need MRI in the future, I hope to come back here. And I highly recommend for others in need.

The staff was friendly and helpful! I had to reschedule twice due to a cough and the staff was…read moresuper flexible. Clean office and there is plenty of parking. I got a CD of all my images within 10 minutes of finishing the MRI.

I received exceptional service from Marshal's team. I arrived at my scheduled time and was quickly…read moreushered to begin my procedures. The staff is friendly and knowledgeable a welcome change from others. More importantly, my reports were very thorough and delivered quickly to my doctor. I recommend DMI without reservation. Dr. Carbayo

This place very well may have the worst customer service I've ever experienced in my long life…read more From their website to their front office staff, incompetence and carelessness are what drives this place. If you care about your health and overall sanity, stay away from this place.

Came here many times for ultrasounds related to fertility. Very happy with my experience!…read more The entire staff was very accommodating and nice. They are especially great with STAT results if you're doing any kind of remote cycle monitoring with a fertility clinic. The price of the ultrasound $140/each and/or $695 for unlimited ultrasounds in a single fertility cycle is a GREAT deal. What's awesome though is the deal you get when you pay doesn't extend to any lack of service or medical expertise. Mona is a wonderful ultrasound technician and really knows her stuff!

I had my ultrasound on 1/2/26 and am still waiting for my results. It will be 30 days on Monday…read more I was initially told the result would take 3 to 5 days. I called two weeks ago to check the result, and I was told there was an error in how the test was labeled. I called back and I wasn't even asked for my name so I can conclude there were many people waiting for their result outside of the 3 to 5 day window. I cannot recommend this business.

I was referred to this facility for a lumbar MRI. When Marisol called to schedule the appointment…read moreshe described the machine and how the process would work, after I informed her I am extremely claustrophobic. The office is very nice, very clean, easy to find. Mark was the young man who did the MRI and he couldn't have been more nice and calming. We talked for a few minutes, he explained everything to me. Told me he would put me in the machine to make sure I was comfortable before he started so that I could make sure I would be okay. He asked what type of music I wanted, explained that the machine would be very loud but assured me there was no pain involved. After every scan, he checked in with me to make sure I was okay and he told me how long the next scan was going to be, and how many more there were. What a wonderful experience everyone at this facility provided! I would highly recommend them to anyone!

This is SIMONMED IMAGING- Santa Ana.. If I could leave…read more-1000 I would... referred by my lawyers and having to transfer from Beverly Hills to Santa Ana, for machine purposes and let me jst tell you it's a big difference in the customer care direction. When I scheduled my appt over the phone I specified that the person I would have bring me because I have to take anxiety meds to go in the machine as I am claustrophobic, is not off of work until 3:30 so there's absolutely no way I would schedule myself at 4. I told the scheduler 4:15... I get to my appt at 4:20 I walk up to the desk hand her my passport tell her my name and say "I'm sorry I'm late, my name is S****** D**** & my appt was at 4:15" with a big ass smile. BRENDA RODRIGUEZ says: "you're late" I said "I know I jst said that" She says "no your appt was at 4pm" I said "no I specifically asked for 4:15" She says "well here it says 4pm" She then proceeds to pick up a piece of paper and points "see this says 4pm" Now any literate person can read the situation and clearly see she's being a smart ass.. instead of trying ease the situation as there's clearly been a mix up, she was very unprofessional and as I'm already terrified of going into the machine, I'm immediately frustrated with her behavior.. My response: "idc what that paper says I requested a 4:15 appt" followed by a second mri because I had 2 scheduled so even if the first was missed why not go see if I can be seen still instead of going back n forth with me about a misunderstanding... UNPROFESSIONAL Dare I say it's because I was black but ima hold grace there. So I tell her watch her attitude and don't get snippy with me. She goes to the back to talk to the dr and the dr comes out and says she will see me after her other two patients are done.. I said "I thought so" with a smile and sigh of relief because Brenda was making it seem like I couldn't be seen at all.. so I tell the dr and I point dead at her "yall need to check her attitude" So Brenda now has to give me the forms she should have been given me when I walked in. Brenda comes back out ask me to come get the papers but she's like chuckling under her breath and smiling trying to avoid eye contact for whatever reason so I asked her "what's so funny?" I walk back to my seat My mom, who was with me tells me to calm down and I say to MY MOTHER "I'm not trying to be but she was being rude for nothing" and jokingly while laughing said something to my mother.. I filled out my papers and Brenda walks to the back to go tattle on me because she clearly starts and is bad at handling customer escalation.. she lies and said that I threatened her.. so now doc Andrea comes back outside to say "she can't see me" and didn't look like she was going to explain so I said "why? because Brenda went and tattled on me?" She says no because you threatened her.. never threatened her because I wasn't even talking to her. If you hate being nice to ppl, or ppl of other races and being a problem solver then maybe you shouldn't be in Customer Service.. it's truly that simple.. Brenda jst cost yall some money.

I had the most amazing experience at this 4D ultrasound studio! This was our very first time doing…read morea 4D ultrasound, and Melissa made it truly unforgettable. She was incredibly kind, patient, and knowledgeable. Melissa took her time showing us our baby's movements, pointing out details, and answering all of our questions without ever making us feel rushed. We left with so many beautiful pictures and even received a full video of the entire session emailed to us afterward. One of the sweetest parts was getting a teddy bear with our baby's heartbeat -- such a special keepsake we'll cherish forever! I'm so grateful for how thoughtful and welcoming the experience was from start to finish. Melissa was absolutely wonderful. Highly recommend this place to any expecting parents looking for a memorable and emotional ultrasound session!

Amazing visit confirming our twins! We were able to confirm at 6 weeks and have ease of mind.read more

Great experience! Got a same day appointment. The tech was super friendly and made me and my…read morehusband very comfortable. Everything was clean. Service was efficient. Highly recommend

What an amazing place filled with such sweet a positive ladies. They are so accommodating and…read morehelpful capturing sweet moments for your family and new baby on the way. I have been going here for all my 3 pregnancies and think they're the best!